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Volume 16, Issue 11;   March 16, 2016: The Costanza Matrix

The Costanza Matrix

by

The Seinfeld character "George Costanza" is famous for having said, "It's not a lie if you believe it." What if you don't believe it and it's true? Some musings.
The Costanza Matrix

The Costanza Matrix

Seinfeld, a TV series that first ran from 1989 to 1998 in the United States (and will likely run for decades more) was famous as a "show about nothing." More accurately, perhaps, it was a show about life. It has become the source of a genre of Web sites, books, and miscellaneous whatnot with the general theme "What Seinfeld Teaches Us about Life." One valuable idea that I — and many others — drew from Episode 102 appears in a line spoken by the famous ne'er-do-well character "George Costanza," who says, "…it's not a lie…if you believe it."

Whether he's correct or not, it's apparent that "George" does believe what he's saying, and therefore, if his claim is correct, he's not lying. But that's obvious. Less obvious: if the statement is incorrect, is he lying?

This is a nontrivial question. In the United States, substantiating a charge of fraud requires that five specific conditions be met, one of which is that the defendant must have knowingly made a false statement.

So I decided to examine the connection between statement validity and the speaker's belief. The result is what might be called "The Costanza Matrix." As a legal tool, it isn't worth much, but in the workplace it can help sort out ethical questions when someone makes a false statement.

The Costanza matrix is a two-by-two matrix whose axes might be described as Statement Truth and Speaker's Belief, which are, respectively, the degree of truth of the statement, and the degree to which the speaker believes it. Here are the four cells of this matrix.

Statement is true; Speaker believes it's true
The speaker is honestly conveying valid information when the statement is true and the speaker believes it's true. I call this Honest Information.
Statement is false; Speaker believes it's true
The speaker The Costanza matrix is a two-by-two
matrix whose axes might be
described as Statement Truth
and Speaker's Belief
is making an honest error when the statement is false, but the speaker believes it's true, whether out of ignorance, stupidity, or having been misinformed. I call this Misinformation. This is the situation "George" was talking about: it's not a lie if you believe it.
Statement is false; Speaker believes it's false
The speaker is dishonestly conveying disinformation, or is plainly lying, when the statement is false, and the speaker knows it's false. I call this Disinformation or Lying.
Statement is true; Speaker believes it's false
When the statement is true, but the speaker believes it's false, and intends to mislead, the speaker is lying, but incompetently so. I call this Incompetent Lying.

The possibly novel insight here is that when a speaker is making a true statement, it's nevertheless a lie if the speaker believes it to be false and intends to mislead — an incompetent lie, to be sure, but still a lie. One finer point: if the statement is true, but the speaker believes it's false and is mistaken about why he or she believes the statement is false, we might be underestimating the degree of incompetence, but the speaker is still lying incompetently. In any case, as "George" might say, if a statement is true, "it is a lie if you don't believe it." Go to top Top  Next issue: Backstabbing  Next Issue

303 Secrets of Workplace PoliticsIs every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics. More info

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When we influence others as they're making tough decisions, it's easy to enter a gray area. How can we be certain that our influence isn't manipulation? How can we influence others ethically?
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See also Ethics at Work and Workplace Politics for more related articles.

Forthcoming issues of Point Lookout

A meeting in a typical conference roomComing April 3: Recapping Factioned Meetings
A factioned meeting is one in which participants identify more closely with their factions, rather than with the meeting as a whole. Agreements reached in such meetings are at risk of instability as participants maneuver for advantage after the meeting. Available here and by RSS on April 3.
Franz Halder, German general and the chief of staff of the Army High Command (OKH) in Nazi Germany from 1938 until September 1942And on April 10: Managing Dunning-Kruger Risk
A cognitive bias called the Dunning-Kruger Effect can create risk for organizational missions that require expertise beyond the range of knowledge and experience of decision-makers. They might misjudge the organization's capacity to execute the mission successfully. They might even be unaware of the risk of so misjudging. Available here and by RSS on April 10.

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