State-of-the-Art Teamwork Is Within Your Grasp!

I work with people in problem-solving organizations who make complex products or sophisticated services that need state-of-the-art teamwork, and with organizations that want to achieve high performance by building stronger relationships among their people.

Dynamic problem-solving organizations face special problems. In producing products and services for their customers, we must make technology work in new ways, before any of our competitors do. A dynamic problem-solving organization produces first-of-a-kind commercial products and services based on technical mastery and state-of-the-art teamwork.

This Web site is way more than a hyperlinked brochure. You'll find hundreds of articles here, packed with valuable content. Keep reading below, or take a quick look right now.

I'm Rick Brenner, principal of Chaco Canyon Consulting. I understand what life is like in problem-solving organizations that depend on teamwork for success. I know what it takes to be successful in a fast-paced, high-pressure environment, and still hang on to your humanity, your integrity, and your sense of humor.

Fed Up with Business Travel?

21st Century Business Travel: Tips for the e-Enabled Business TravelerAre your business trips long chains of stressful misadventures? Have you ever wondered if there's a better way to get from here to there relaxed and refreshed? First class travel is one alternative, but you can do almost as well (without the high costs) if you know the tricks of the masters of 21st-century e-enabled business travel…

Getting from here to there can be wearing, stressful and an out-and-out waste of time — if you keep doing what you've been doing. If you're like most of us, you know some of the little tricks that can make a difference in the common travel situations that most of us discover. But there's a lot more to know, and if you follow the trails already blazed by others, you can avoid the traps that trapped them.

Business travel is changing fast. Even if you scan the Web for travel tips, much of what you find, though helpful, is out of date or soon-to-be out of date, obsoleted by dramatic developments on the Web itself, or in mobile devices. For business travelers, keeping current isn't just keeping up with the latest fads. It can make the difference between an OK trip and an astonishingly successful one. It can mean that you catch a flight you didn't know existed, shortening your trip by two days. It can mean the difference between a window seat with an actual window, and window seat with a clear view of a wall.

This book has just been updated for 2017.

Read 21st Century Business Travel: Tips for the e-Enabled Business Traveler to learn the secrets the e-enabled travel pros already know. It's packed with tricks and techniques that let you fly through security, or get the best available rental car, or the safest hotel room, and much more. For instance, you'll learn how to configure your email (for free) so that if your address ever changes, all you have to do is tell one organization, instead of dozens of frequent-flyer, hotel, and car rental loyalty programs.

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A lightning storm over New York CityPoint Lookout for September 20: Comfort Zone Discomfort
The phrase "comfort zone" is a metaphor that can distort how we think about situations in which we feel comfortable and confident. Here are four examples illustrating how the metaphor distorts our thinking.
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What People Say About Rick's Programs
  • "Rick is a dynamic presenter who thinks on his feet to keep the material relevant to the group."
    — Tina L. Lawson, Technical Project Manager, BankOne (now J.P. Morgan Chase)
  • "Rick truly has his finger on the pulse of teams and their communication."
    — Mark Middleton, Team Lead, SERS

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