October 31, 2001	Volume 1, Issue 44
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When You're Scared to Tell the Truth

by Rick Brenner

In the project context, we need to know that whatever we're hearing from colleagues is the truth as they see it. Yet, sometimes we shade the truth, or omit important details. Here's a list of some of the advantages of telling the truth.

t work, especially in the project context, we rely on each other's Word. When someone tells you something, you need to know that you're hearing what the speaker believes to be true. We can each help to create a more Truth-Full working environment by telling the Truth ourselves, especially when the prospect of telling the whole truth seems scary.

If you tell the truth
it's harder to gossip.
(This is a good thing.)Mark Twain wrote, "If you tell the truth you don't have to remember anything." This is one of many advantages of telling the truth. Here's a list of the advantages of telling the truth over spinning, shading, stretching, misleading, or even lying.

Mark Twain in 1907. Photo by A.F. Bradley, courtesy US Library of Congress.

Telling the truth requires less creativity because you don't have to make anything up.

Telling the truth reduces medical expenses by keeping your blood pressure in the normal range.

If you tell the truth you don't have to worry whether what you're saying now is consistent enough — or too consistent — with what you've said in the past.

If you tell the truth it's less likely (though not impossible) that anyone will accuse you of not telling the truth.

If you tell the truth you have to do much less record-keeping — it's easier to remember what you told to whom and when.

You hardly ever feel guilty about telling the truth.

If you tell the truth you don't have to worry as much about whether what you're saying is working.

If you tell the truth you don't have to worry about what to say when you get caught.

If you tell the truth you don't have to learn any fancy ambiguous words to mislead people.

The plain truth is usually shorter than anything else.

If you tell the truth you get practice telling the truth, which can pay off when telling the truth is really hard.

If you tell the truth it's more likely (though not certain) that others will tell you the truth.

If you tell the truth your nose won't grow much beyond its current length.

If you tell the truth it's harder to gossip. (This is a good thing.)

If you tell the truth you don't have to worry about keeping a straight face.

If you tell the truth you have less need to explain to yourself — or your kids — why it's sometimes OK not to tell the truth.

If you tell the truth, people have a chance to find out about problems while there's still time to do something about them.

If you tell the truth it's easier to sleep at night.

If you're known as a straight shooter, fewer people will ask you to shoot crooked.

If you tell the truth often enough, when you say something, people are more likely to actually believe you.

I'm sure you can add a few more of your own. If you wonder what they are, you can find out.  Top    Next Issue

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More articles on Ethics at Work:

You Have to Promise Not to Tell a Soul

You're at lunch with one of your buddies, who's obviously upset. You ask why. "You have to promise not to tell a soul," is the response. You promise. And there the trouble begins.

Workplace Politics vs. Integrity

A reader wrote recently of wanting to learn "to effectively participate in office politics without compromising my integrity." It sometimes seems that those who succeed in workplace politics must know how to descend to the blackest depths, and still sleep at night. Must we abandon our integrity to participate in workplace politics?

Your Wisdom Box

When we make a difficult decision, we sometimes know we've made the wrong choice, even before the consequences become obvious. At other times, we can be absolutely certain that we've done right, even in the face of inadequate information. When we have these feelings, we're in touch with our inner wisdom. It's a powerful resource.

It Might Be Legal, but It's Unethical

Now that CEOs will be held personally accountable for statements they make about their organizations, we can all expect to be held to higher standards of professional ethics. Some professions have formal codes of ethics, but most don't. What ethical principles guide you?

Tornado Warning

When organizations go astray ethically, and their misdeeds come to light, people feel shocked, as if they've been swept up by a tornado. But ethical storms do have warning signs. Can you recognize them?

See also Ethics at Work for more related articles.

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Public seminars

Person-to-Person Communication for Project Managers

When we talk, listen, send or read emails, read or write memos, or when we leave or listen to voice mail messages, we're communicating person-to-person. And whenever we communicate person-to-person, we risk being misunderstood, offending others, feeling hurt, and being confused. There are so many ways for things to go wrong that we could never learn how to fix all the problems. A more effective approach avoids problems altogether, or at least minimizes their occurrence. In this very interactive program you'll learn a model of inter-personal communications that can help you stay out of the ditch. In those moments of intense involvement, when we're most likely to slip, you'll have a new tool to use to keep things constructive. Read more about this program. Here are some upcoming dates for this program:

• Des Moines, IA: February 16, Breakfast Meeting, Central Iowa Chapter of The Project Management Institute.
   
• Des Moines, IA: February 16, Lunch Meeting, Central Iowa Chapter of The Project Management Institute.
   
• Houston, Texas: May 8, Monthly Meeting, Houston Chapter of the Project Management Institute.
   
• Houston, Texas: May 9, Monthly Meeting, Houston Chapter of the Project Management Institute.
   

The Race to the South Pole: The Power of Agile Development

On 14 December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough. Lessons abound. Among the more important lessons are those that demonstrate the power of the agile approach to project management and product development. Read more about this program. Here's an upcoming date for this program:

• Download to
  your calendarSt. George Banquet Hall, Kitchener, Ontario: March 6, Dinner Meeting, Canada's Technology Triangle Chapter of the Project Management Institute. Register now.
   

Human-Centered Risk Management

Most of us can assess technological risks, but risks related to human behavior tend to resist our best efforts. This session provides a framework for evaluating risks related to the behavior of individuals, teams, organizations and people generally. Human-centered risk differs from technological or market risk, because objective evaluation requires acknowledging personal and organizational limitations and failures. Since some of those limitations and failures might apply to the people assessing the risks, or to their superiors, there's a tendency to deny them or to explain them away. Our approach examines capability, organization, context, risk mitigation, and workplace politics. It has tools for guiding the assessment and management of human-centered risk, and we show how to extend these tools to suit your situation. You'll learn how to identify sources of risk in human behavior; recognize systemic and individual barriers to acknowledging risk; assess the effects of organizational turbulence; determine the risk associated with inappropriate internal risk transfer; estimate the effects of team dysfunction, toxic conflict and turnover; and measure the impact of workplace politics. Read more about this program. Here's an upcoming date for this program:

• Download to
  your calendarMITRE, in Bedford, Massachusetts: March 20, Monthly Meeting, Boston SPIN. Register now.
   

The Race to the South Pole: Ten Lessons for Project Managers

On 14 December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough, but to project managers, the story is fascinating. Lessons abound. Read more about this program. Here's an upcoming date for this program:

• Columbia, Missouri: May 17, Full-Day Workshop, Mid Missouri Chapter of the Project Management Institute.
   

Project Management in Fluid Environments

Most people now work in environments that can best be characterized as fluid, because they're subject to continual change. We never know what's coming next. In such environments, managing — teams, projects, groups, departments, or the enterprise — often entails moving from surprise to surprise while somehow staying almost on track. It's a nerve-wracking existence. This program provides numerous tools that help project managers who work in fluid environments. Read more about this program. Here's an upcoming date for this program:

• Columbia, Missouri: May 17, Monthly Meeting, Mid Missouri Chapter of the Project Management Institute.
   

The Politics of Meetings for People Who Hate Politics

There's a lot more to running an effective meeting than having the right room, the right equipment, and the right people. With meetings, the whole really is more than the sum of its parts. How the parts interact with each other and with external elements is as important as the parts themselves. And those interactions are the essence of politics for meetings. This program explores techniques for leading meetings that are based on understanding political interactions, and using that knowledge effectively to meet organizational goals. Read more about this program. Here's an upcoming date for this program:

• Rochester, New York: May 24, Professional Development Day, Rochester Chapter of the Project Management Institute.