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November 14, 2001 Volume 1, Issue 46
 
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When Your Boss Attacks Your Self-Esteem

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Your boss's comments about your work can make your day — or break it. When you experience a comment as negative or hurtful, you might become angry, defensive, withdrawn, or even shut down. When that happens, you're not at your best. What can you do if your boss seems intent on making every day a misery?

Rachel finally gave up trying to work. She stood and looked outside at the snow. Deciding it wasn't too bad yet, she put on her coat and headed for the elevator and outside. Just to walk. A little early for lunch, but nobody seemed to notice. She needed some alone time.

The blaming bossOut beyond the parking lot was part of an old canal, and the geese wintered there. "Maybe they'll be there," she thought. "I need to calm down."

Eric hired Rachel two years ago. In the past year, she's noticed that he "constantly belittles everything I do." She becomes emotional and tries to defend herself, but often overreacts. This time, she's done something different, something much more effective. She's seeking a place and a space where she can calm herself.

When we're calm, we can use other tools to help recover our self-esteem. Here are a few suggestions.

No one can actually belittle your work
The result of your work stands — it is what it is. People can say things about your work, but they can't change your work. They can't belittle your work with words.
Only you can belittle you
People can say things about you, but you remain who you are. People can't belittle you with words.
When you feel belittled, take responsibility
People can say things
about your work,
but they can't
change your work
The feeling of belittlement is real, but what's being belittled is your own acceptance — your esteem — for your Self. Others do play a part — they supply the words you need to make yourself feel belittled. But you control your emotions, so you play a part, too. Your part is that you believe the words just enough to feel bad about yourself. That's good news, because if you control what you do, you can change it.
Remember those who love you
When the swirl of feeling bad begins, it's easy to fall into the pit. You can hold onto your self-esteem a little tighter if you remember the people — including yourself — who love you. Decide in advance to focus on some small object — a locket, or a ring, or your badge (if you wear a badge at work), or even your right pinky fingernail. Imagine that it carries all the love that the people in your life feel for you. When your boss gets going, connecting with that object can bring you back from the pit, and if you remember soon enough, it will keep you from falling in.

Whatever you hear from others, you remain the same wonderful, unique human being that you've always been. To the people who love you, you mean a lot — maybe everything — and they'll keep loving you, no matter what others say. You can do the same. Go to top Top  Next issue: Pygmalion Side Effects: Bowling a Strike  Next Issue
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303 Secrets of Workplace PoliticsIs every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics. Order Now!

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See also Personal, Team, and Organizational Effectiveness and Managing Your Boss for more related articles.

Forthcoming Issues of Point Lookout

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One dysfunction of face-to-face meetings is the Trip to Abilene, which leads groups to make decisions no members actually support. It can afflict virtual meetings, too, even more easily. Available here and by RSS on March 4.
Brendan Nyhan and Jason ReiflerAnd on March 11: Historical Debates at Work
One obstacle to high performance in teams is the historical debate — arguing about who said what and when, or who agreed to what and when. Here are suggestions for ending and preventing historical debates. Available here and by RSS on March 11.

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On 14The Race to the South Pole: Lessons in Risk Management for Leaders December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough. But to organizational leaders and project managers, the story is fascinating. We'll use the history of this event to explore lessons in risk management and its application to organizational efforts. A fascinating and refreshing look at risk management from the vantage point of history. Read more about this program. Here's an upcoming date for this program:

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MasteChanging How We Change: The Essence of Agilityry of the ability to adapt to unpredictable and changing circumstances is one way of understanding the success of Agile methodologies for product development. Applying the principles of Change Mastery, we can provide the analogous benefits in a larger arena. By exploring strategies and tactics for enhancing both the resilience and adaptability of projects and portfolios, we show why agile methodologies are so powerful, and how to extend them beyond product development to efforts of all kinds. Read more about this program. Here's an upcoming date for this program:

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Most Managing in Fluid Environmentspeople now work in environments that can best be characterized as fluid, because they're subject to continual change. We never know what's coming next. In such environments, managing — teams, projects, groups, departments, or the enterprise — often entails moving from surprise to surprise while somehow staying almost on track. It's a nerve-wracking existence. This program provides numerous tools that help managers who work in fluid environments. Read more about this program. Here's an upcoming date for this program:

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