July 3, 2002	Volume 2, Issue 27
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Your Wisdom Box

by Rick Brenner

When we make a difficult decision, we sometimes know we've made the wrong choice, even before the consequences become obvious. At other times, we can be absolutely certain that we've done right, even in the face of inadequate information. When we have these feelings, we're in touch with our inner wisdom. It's a powerful resource.

nce, when I was a student, I went to dinner with four friends. I drove. Tooling down the freeway at my customary speed (a little too fast), I suddenly realized, "Hey, I've got four people in the car with me. Maybe I better slow down." So I did.

Almost immediately, around a tight turn in the road, an accident-in-progress came into view. I slowed sharply, and threaded my way through the wrecks that were occurring all around us. Somehow we got through, and I pulled over to calm down and recover my wits. A multi-car pile-up now blocked all lanes behind us — ours was the last vehicle to get through it unscathed.

My inner wisdom was talking to me that night, saying "Slow down!" And yours talks to you, more often than you know.

Have you ever made a decision and then immediately afterwards, have you instantly known that it was a mistake? Or have you ever made a decision with inadequate information, and at the same time, have you been absolutely certain that you were doing the right thing?

Have you ever had
a strong feeling that
you might have just made
a mistake? Your Wisdom
Box was talking to youIf these things have happened to you, then you know how to contact your inner wisdom. Your "Wisdom Box," as Virginia Satir used to call it, is a source of knowledge about how the world works. We all have Wisdom Boxes. What's in your Wisdom Box is uniquely yours, and it's part of what makes you uniquely you.

Here are some typical Wisdom Box interactions:

• When you think, "I knew I shouldn't have done that," you could be remembering what your Wisdom Box told you earlier.
• When you think, "I know I shouldn't do this, but…" you could be in the midst of rejecting what your Wisdom Box is telling you.
• When you have the feeling, "I know that the right thing to do is <something>, but I'm scared (or worried, or unsure)," then you could be hearing from your Wisdom Box. You already know what you need to do — all you need is the Courage to do it.
• When you think, "I have to" or "I have no choice," you've lost touch with your Wisdom Box. There are always choices.

Get in touch with your Wisdom Box. Open it up now and then — oil the hinges of its lid, so it opens easily and smoothly. Find out what's in there already, and add things from time to time. Consult it when you're making decisions, and when it tells you to slow down, slow down.  Top    Next Issue

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More articles on Ethics at Work:

You Have to Promise Not to Tell a Soul

You're at lunch with one of your buddies, who's obviously upset. You ask why. "You have to promise not to tell a soul," is the response. You promise. And there the trouble begins.

Workplace Politics vs. Integrity

A reader wrote recently of wanting to learn "to effectively participate in office politics without compromising my integrity." It sometimes seems that those who succeed in workplace politics must know how to descend to the blackest depths, and still sleep at night. Must we abandon our integrity to participate in workplace politics?

It Might Be Legal, but It's Unethical

Now that CEOs will be held personally accountable for statements they make about their organizations, we can all expect to be held to higher standards of professional ethics. Some professions have formal codes of ethics, but most don't. What ethical principles guide you?

Budget Shenanigans: Swaps

When projects run over budget, managers face a temptation to use creative accounting to address the problem. The budget swap is one technique for making ends meet. It distorts organizational data, and it's just plain unethical.

Some Truths About Lies: Part I

However ethical you might be, you can't control the ethics of others. Can you tell when someone knowingly tries to mislead you? Here's Part I of a catalog of techniques misleaders use.

See also Ethics at Work for more related articles.

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Public seminars

Person-to-Person Communication for Project Managers

When we talk, listen, send or read emails, read or write memos, or when we leave or listen to voice mail messages, we're communicating person-to-person. And whenever we communicate person-to-person, we risk being misunderstood, offending others, feeling hurt, and being confused. There are so many ways for things to go wrong that we could never learn how to fix all the problems. A more effective approach avoids problems altogether, or at least minimizes their occurrence. In this very interactive program you'll learn a model of inter-personal communications that can help you stay out of the ditch. In those moments of intense involvement, when we're most likely to slip, you'll have a new tool to use to keep things constructive. Read more about this program. Here are some upcoming dates for this program:

• Download to
  your calendarThe Machine Shed, 11151 Hickman Road, Urbandale, IA 50322: February 16, Breakfast Meeting, Central Iowa Chapter of The Project Management Institute. Register now.
   
• Download to
  your calendarThe Hotel Fort Des Moines, 1000 Walnut Street, Des Moines, Iowa 50309: February 16, Lunch Meeting, Central Iowa Chapter of The Project Management Institute. Register now.
   
• Houston, Texas: May 8, Monthly Meeting, Houston Chapter of the Project Management Institute.
   
• Houston, Texas: May 9, Monthly Meeting, Houston Chapter of the Project Management Institute.
   

The Race to the South Pole: The Power of Agile Development

On 14 December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough. Lessons abound. Among the more important lessons are those that demonstrate the power of the agile approach to project management and product development. Read more about this program. Here's an upcoming date for this program:

• Download to
  your calendarSt. George Banquet Hall, Kitchener, Ontario: March 6, Dinner Meeting, Canada's Technology Triangle Chapter of the Project Management Institute. Register now.
   

Human-Centered Risk Management

Most of us can assess technological risks, but risks related to human behavior tend to resist our best efforts. This session provides a framework for evaluating risks related to the behavior of individuals, teams, organizations and people generally. Human-centered risk differs from technological or market risk, because objective evaluation requires acknowledging personal and organizational limitations and failures. Since some of those limitations and failures might apply to the people assessing the risks, or to their superiors, there's a tendency to deny them or to explain them away. Our approach examines capability, organization, context, risk mitigation, and workplace politics. It has tools for guiding the assessment and management of human-centered risk, and we show how to extend these tools to suit your situation. You'll learn how to identify sources of risk in human behavior; recognize systemic and individual barriers to acknowledging risk; assess the effects of organizational turbulence; determine the risk associated with inappropriate internal risk transfer; estimate the effects of team dysfunction, toxic conflict and turnover; and measure the impact of workplace politics. Read more about this program. Here's an upcoming date for this program:

• Download to
  your calendarMITRE, in Bedford, Massachusetts: March 20, Monthly Meeting, Boston SPIN. Register now.
   

The Race to the South Pole: Ten Lessons for Project Managers

On 14 December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough, but to project managers, the story is fascinating. Lessons abound. Read more about this program. Here's an upcoming date for this program:

• Columbia, Missouri: May 17, Full-Day Workshop, Mid Missouri Chapter of the Project Management Institute.
   

Project Management in Fluid Environments

Most people now work in environments that can best be characterized as fluid, because they're subject to continual change. We never know what's coming next. In such environments, managing — teams, projects, groups, departments, or the enterprise — often entails moving from surprise to surprise while somehow staying almost on track. It's a nerve-wracking existence. This program provides numerous tools that help project managers who work in fluid environments. Read more about this program. Here's an upcoming date for this program:

• Columbia, Missouri: May 17, Monthly Meeting, Mid Missouri Chapter of the Project Management Institute.
   

The Politics of Meetings for People Who Hate Politics

There's a lot more to running an effective meeting than having the right room, the right equipment, and the right people. With meetings, the whole really is more than the sum of its parts. How the parts interact with each other and with external elements is as important as the parts themselves. And those interactions are the essence of politics for meetings. This program explores techniques for leading meetings that are based on understanding political interactions, and using that knowledge effectively to meet organizational goals. Read more about this program. Here's an upcoming date for this program:

• Rochester, New York: May 24, Professional Development Day, Rochester Chapter of the Project Management Institute.