When projects near completion, we sometimes have difficulty letting go. We want what we've made to be perfect, sometimes beyond the real needs of customers. Comfort with imperfection can help us meet budget and schedule targets.
elson didn't know what more he could say. "I understand that there's still a lot that needs to be done, but I'd like to know what would happen if we declared victory and moved on to the next version."
Kathy spoke for the designers. "Hard to predict," she said. "Our original concept is seriously flawed. Many customers will be very unhappy with what we have."
Nelson was now exasperated. "How unhappy? In what way unhappy? What would be the effect of delay on market share?"
"I wouldn't know," replied Kathy, "but it's probably not good."
If you've ever put two or three years of your life into a project — a new product, a new law, a roadway, a book or a film — you've probably asked, "Is it good enough?" And maybe you've answered, "Not yet."
Some of our need for delay is real, and some could be the attachment we form to the product of our creativity. How can we learn to distinguish attachment from a real need for more work?
American Indians of the Southwestern U.S. are renowned for their arts, and especially for their textiles — blankets and rugs of incomparable design and multiple symmetries.
How do we know when our work is good enough?When Navajo designs have borders, they typically include a "Weaver's Pathway," sometimes called the "Spirit Line." It's a small line of contrasting color that passes from the inner field, penetrating the borders, until it reaches one edge. When non-Navajos notice it, they often see it as a flaw, because it violates all the symmetries of the pattern.
Noël Bennett, a longtime student of Navajo arts, explains the Weaver's Pathway as a means of escape. The artists fear that as they focus their energies on the work, the borders of the rugs (or blankets or pots or baskets) could entrap the artists' spirits, and they might lose their ability to create any more beautiful works.
According to Bennett, Navajo weavers describe this trapped state as "too much weaving," or "closing yourself in." The Weaver's Pathway reminds them that entrapment in the work is a threat to future creativity.
We face a similar risk in the project work that we do. We put much of ourselves into our projects, but we must remember to leave ourselves a way out, lest we become entangled in the work. That way out must violate the pattern of the work. An inelegance, asymmetry, or incompleteness, rather than being a sign of our incompetence, actually gives us a way to move to the next project.
When you next feel the need to make your work perfect, and people around you are asking you to let go, remember the Weaver's Pathway — look at the imperfections, and see them as a way to move on. TopNext Issue
For more about the Navajo view, see Noël Bennett. The Weaver's Pathway: A clarification of the "Spirit Trail" in Navajo weaving. Flagstaff, AZ: Northland Press, 1974. .
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Like a traditional family album, a project family album has pictures of people, places, and events. It builds connections, helps tie the team together, and it can be as much fun to look through as it is to create.
High-performance teams have customary ways of working together that suit them, their organizations, and their work. But when emergencies happen, operating in business-as-usual mode damages teams — and the relationships between their people — permanently. To avoid this, train for emergencies.
Working on complex projects, we often face a choice between "just do it" and "wait, let's think this through first." Choosing to just do it can seem to be the shortest path to the goal, but it rarely is. It's an example of a Finger Puzzle.
Historically, military logistics practice has provided a steady stream of innovations to many fields, including project management. But project managers can learn even more if we investigate battlefield tactics.
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Public seminars
Person-to-Person Communication for Project Managers
When we talk, listen, send or read emails, read or write memos, or when we leave or listen to voice mail messages, we're communicating person-to-person. And whenever we communicate person-to-person, we risk being misunderstood, offending others, feeling hurt, and being confused. There are so many ways for things to go wrong that we could never learn how to fix all the problems. A more effective approach avoids problems altogether, or at least minimizes their occurrence. In this very interactive program you'll learn a model of inter-personal communications that can help you stay out of the ditch. In those moments of intense involvement, when we're most likely to slip, you'll have a new tool to use to keep things constructive. Read more about this program. Here are some upcoming dates for this program:
The Race to the South Pole: The Power of Agile Development
On 14 December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough. Lessons abound. Among the more important lessons are those that demonstrate the power of the agile approach to project management and product development. Read more about this program. Here's an upcoming date for this program:
Most of us can assess technological risks, but risks related to human behavior tend to resist our best efforts. This session provides a framework for evaluating risks related to the behavior of individuals, teams, organizations and people generally. Human-centered risk differs from technological or market risk, because objective evaluation requires acknowledging personal and organizational limitations and failures. Since some of those limitations and failures might apply to the people assessing the risks, or to their superiors, there's a tendency to deny them or to explain them away. Our approach examines capability, organization, context, risk mitigation, and workplace politics. It has tools for guiding the assessment and management of human-centered risk, and we show how to extend these tools to suit your situation. You'll learn how to identify sources of risk in human behavior; recognize systemic and individual barriers to acknowledging risk; assess the effects of organizational turbulence; determine the risk associated with inappropriate internal risk transfer; estimate the effects of team dysfunction, toxic conflict and turnover; and measure the impact of workplace politics. Read more about this program. Here's an upcoming date for this program:
The Race to the South Pole: Ten Lessons for Project Managers
On 14 December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough, but to project managers, the story is fascinating. Lessons abound. Read more about this program. Here's an upcoming date for this program:
Most people now work in environments that can best be characterized as fluid, because they're subject to continual change. We never know what's coming next. In such environments, managing — teams, projects, groups, departments, or the enterprise — often entails moving from surprise to surprise while somehow staying almost on track. It's a nerve-wracking existence. This program provides numerous tools that help project managers who work in fluid environments. Read more about this program. Here's an upcoming date for this program:
The Politics of Meetings for People Who Hate Politics
There's a lot more to running an effective meeting than having the right room, the right equipment, and the right people. With meetings, the whole really is more than the sum of its parts. How the parts interact with each other and with external elements is as important as the parts themselves. And those interactions are the essence of politics for meetings. This program explores techniques for leading meetings that are based on understanding political interactions, and using that knowledge effectively to meet organizational goals. Read more about this program. Here's an upcoming date for this program:
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