February 11, 2004	Volume 4, Issue 6
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Decision-Making and the Straw Man

by Rick Brenner

In project work, we often make decisions with incomplete information. Sometimes we narrow the options to a few, examine their strengths and risks, and make a choice. In our deliberations, some advocates use a technique called the Straw Man fallacy. It threatens the soundness of the decision, and its use is very common.

atalie interrupted Geoff. "I don't think that's a realistic approach at all. Even if we had the budget, we don't have time to hire thirty people."

Geoff was now on defense. "I never suggested that — I said that to make the scheduled date would require thirty more people. Hiring is probably the worst way to get there."

Playing defense, Geoff's task is not only to make his original point, but also to remove the distortions that Natalie has introduced into the debate by using a technique called the Straw Man fallacy.

To use Straw Man, you state your partner's position in a form that's easy to refute. Then you refute your restatement of it, often by showing that it has unacceptable implications.

Most of us use Straw Man from time to time. It's so common that we rarely notice it. Here are some indicators that your partner may have used Straw Man.

A sense of frustration

Feelings of frustration during debate can arise from many possible sources, but check for Straw Man first.

Someone characterizes your position

Your partner characterizes your position, and you have little or no opportunity to critique the characterization before the process of drawing extremely undesirable inferences has begun.

Absolute language The Straw Man fallacy
is so common that
we rarely notice it

In the characterization of your position, nuances and qualifications are removed, and an absolutist version of your position emerges. Words like every, nobody, all, none, always, never, forever, 100%, completely, and so on are good indicators.

I never said…

If you feel the need to clarify, or to deny that you said something, there's a good chance that your partner has used Straw Man.

If the user of Straw Man prevails, success might be based not on the strength of the argument, but on a distorted premise. And anything constructed on that basis is more likely to be wrong. To manage this risk, be prepared to deal with the Straw Man fallacy when it appears.

Educate

Make sure that everyone understands the Straw Man fallacy, how it works, and what it costs.

Notice characterizations

When you notice that someone's position is being characterized, speak up. Before the implications begin to flow, ask for discussion of the characterization, and gain agreement that it's fair and complete.

When we use Straw Man in the decision-making context, we typically intend to eliminate something from the list of candidates so that the group will choose one of the other options. This is a setup for tragedy. If the ploy works, we will have chosen that option not by comparing it to the options we do have, but to distortions of them. And we will have built our decision on a foundation of straw.  Top    Next Issue

For more on the Straw Man fallacy, see D. Walton, "The Straw Man Fallacy," in Logic and Argumentation, J. van Bentham, et. al., ed. Amsterdam: North Holland, 1996. Available at io.uwinnipeg.ca/~walton/96straw.pdf.

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Are you fed up with tense, explosive meetings? Are you or a colleague the target of a bully? Destructive conflict can ruin organizations. But if we believe that all conflict is destructive, and that we can somehow eliminate conflict, or that conflict is an enemy of productivity, then we're in conflict with Conflict itself. Read 101 Tips for Managing Conflict to learn how to make peace with conflict and make it an organizational asset. Order Now!

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More articles on Emotions at Work:

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Begging the Question

Begging the question is a common, usually undetected, rhetorical fallacy. It leads to unsupported conclusions and painful places we just can't live with. What can we do when it happens?

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Not feeling heard can feel like an attack, even when there was no attack, and then conversation can quickly turn to war. Here are some tips for hearing your conversation partner and for conveying the message that you actually did hear.

See also Emotions at Work, Effective Communication at Work, Critical Thinking and Rhetorical Fallacies for more related articles.

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Person-to-Person Communication for Project Managers

When we talk, listen, send or read emails, read or write memos, or when we leave or listen to voice mail messages, we're communicating person-to-person. And whenever we communicate person-to-person, we risk being misunderstood, offending others, feeling hurt, and being confused. There are so many ways for things to go wrong that we could never learn how to fix all the problems. A more effective approach avoids problems altogether, or at least minimizes their occurrence. In this very interactive program you'll learn a model of inter-personal communications that can help you stay out of the ditch. In those moments of intense involvement, when we're most likely to slip, you'll have a new tool to use to keep things constructive. Read more about this program. Here are some upcoming dates for this program:

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• Houston, Texas: May 8, Monthly Meeting, Houston Chapter of the Project Management Institute.
   
• Houston, Texas: May 9, Monthly Meeting, Houston Chapter of the Project Management Institute.
   

The Race to the South Pole: The Power of Agile Development

On 14 December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough. Lessons abound. Among the more important lessons are those that demonstrate the power of the agile approach to project management and product development. Read more about this program. Here's an upcoming date for this program:

• Download to
  your calendarSt. George Banquet Hall, Kitchener, Ontario: March 6, Dinner Meeting, Canada's Technology Triangle Chapter of the Project Management Institute. Register now.
   

Human-Centered Risk Management

Most of us can assess technological risks, but risks related to human behavior tend to resist our best efforts. This session provides a framework for evaluating risks related to the behavior of individuals, teams, organizations and people generally. Human-centered risk differs from technological or market risk, because objective evaluation requires acknowledging personal and organizational limitations and failures. Since some of those limitations and failures might apply to the people assessing the risks, or to their superiors, there's a tendency to deny them or to explain them away. Our approach examines capability, organization, context, risk mitigation, and workplace politics. It has tools for guiding the assessment and management of human-centered risk, and we show how to extend these tools to suit your situation. You'll learn how to identify sources of risk in human behavior; recognize systemic and individual barriers to acknowledging risk; assess the effects of organizational turbulence; determine the risk associated with inappropriate internal risk transfer; estimate the effects of team dysfunction, toxic conflict and turnover; and measure the impact of workplace politics. Read more about this program. Here's an upcoming date for this program:

• Download to
  your calendarMITRE, in Bedford, Massachusetts: March 20, Monthly Meeting, Boston SPIN. Register now.
   

The Race to the South Pole: Ten Lessons for Project Managers

On 14 December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough, but to project managers, the story is fascinating. Lessons abound. Read more about this program. Here's an upcoming date for this program:

• Columbia, Missouri: May 17, Full-Day Workshop, Mid Missouri Chapter of the Project Management Institute.
   

Project Management in Fluid Environments

Most people now work in environments that can best be characterized as fluid, because they're subject to continual change. We never know what's coming next. In such environments, managing — teams, projects, groups, departments, or the enterprise — often entails moving from surprise to surprise while somehow staying almost on track. It's a nerve-wracking existence. This program provides numerous tools that help project managers who work in fluid environments. Read more about this program. Here's an upcoming date for this program:

• Columbia, Missouri: May 17, Monthly Meeting, Mid Missouri Chapter of the Project Management Institute.
   

The Politics of Meetings for People Who Hate Politics

There's a lot more to running an effective meeting than having the right room, the right equipment, and the right people. With meetings, the whole really is more than the sum of its parts. How the parts interact with each other and with external elements is as important as the parts themselves. And those interactions are the essence of politics for meetings. This program explores techniques for leading meetings that are based on understanding political interactions, and using that knowledge effectively to meet organizational goals. Read more about this program. Here's an upcoming date for this program:

• Rochester, New York: May 24, Professional Development Day, Rochester Chapter of the Project Management Institute.