Point Lookout An email newsletter from Chaco Canyon Consulting
Point Lookout, a free weekly email newsletter from Chaco Canyon Consulting
September 1, 2004 Volume 4, Issue 35
 
Recommend this issue to a friend
Join the Friends of Point Lookout
HTML to link to this article…
Archive: By Topic    By Date
Links to Related Articles
Sign Up for A Tip A Day!
Create a perpetual bookmark to the current issue Bookmark and Share
Tweet this! | Follow @RickBrenner Random Article

The Power of Presuppositions

by Rick Brenner

Presuppositions are powerful tools for manipulating others. To defend yourself, know how they're used, know how to detect them, and know how to respond.

A nervous dogGeoff picked up the last hamachi and ate it. He felt a twinge of guilt — normally he would have offered it to Julie, but he thought she would understand, given what had just happened in the morning meeting. He was right — she didn't even notice. Instead, she set down her teacup and looked at Geoff.

"At least you could've waited until the others left," she said. "Then we would have avoided a scene."

Geoff was exasperated. "What should I have done? Let him call me an ignorant fool? I know this protocol better than anyone in that room!"

Julie sighed. "He didn't call you an ignorant fool. All he said was, 'Have you read the protocol?' He used a presupposition, and you fell for it."

On the surface, "Have you read the protocol?" is an innocent question. But because it presupposes that Geoff displayed ignorance, it's a sneaky way of saying, "You're an ignorant fool."

Presuppositions can
be fair or unfair,
but they are
always powerful
Presuppositions are powerful, because we tend to focus on the outermost layer of meaning, and we overlook the presupposition deep inside. At the normal pace of conversation, the presupposition slides past us, and we get confused about what we really believe.

Here are some tips for dealing with presuppositions[1].

Presuppositions can be fair or unfair
Presuppositions can be fair. For instance, "Does your dog snore?" presupposes that you have a dog. If everyone knows that you have a dog, the presupposition is fair. Fair and ethical presuppositions don't cause trouble.
Unfair presuppositions, like the one Geoff confronted, provide the presupposer an indirect, often unethical, way to attack or manipulate others[2].
Practice noticing presuppositions
To find a presupposition, negate the container and look for any part of the contents that remains invariant. For instance:
Original statement: I'm glad to see that you're no longer feeling so argumentative.
Mirror: I'm not glad to see that you're no longer feeling so argumentative.
The invariant portion, "you're no longer feeling so argumentative," contains the presupposition that "you were once feeling argumentative."
Confronting presuppositions can backfire
When we let presuppositions pass outside our awareness, we usually accept them. If the presupposition is a disguised attack, it can be maddening to hear, and, like Geoff, we feel compelled to confront it.
Even when we do notice presuppositions, confrontational responses tend to backfire. If Geoff had said, "Of course I've read the protocol," or "Read it? I wrote it!" or any other similar challenge, he might have seemed hypersensitive, defensive, or worse.
Pointing out the presupposition sometimes does work
Geoff could have said, "That presupposes that I've said something that suggests ignorance. Tell me what you saw or heard." This response invites the presupposer to make a clear assertion about Geoff's ignorance, which might move the discussion to a more straightforward configuration. No guarantees, of course.

Even though you can't control others, you can control your own tactics. If you tend to use unfair presuppositions — emphasis on if — what can you do instead? Go to top  Top  Next issue: Flanking Maneuvers  Next Issue
Bookmark and Share

[1]
For more on the use of presuppositions in "nasty" questions, see "Nasty Questions: Part II," Point Lookout for November 15, 2006.
[2]
For more on indirectness, see "The True Costs of Indirectness," Point Lookout for November 29, 2006.

Rick BrennerThe article you've been reading is an archived issue of Point Lookout, my weekly newsletter. I've been publishing it since January, 2001, free to all subscribers, over the Web, and via RSS. You can help keep it free by donating either as an individual or as an organization. You'll receive in return my sincere thanks — and the comfort of knowing that you've helped to propagate insights and perspectives that can help make our workplaces a little more human-friendly. More info
Your comments are welcome
Would you like to see your comments posted here? Send me your comments by email, or by Web form.
About Point Lookout
Thank you for reading this article. I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend.

Point Lookout is a free weekly email newsletter. Browse the archive of past issues. Subscribe for free.

Support Point Lookout by joining the Friends of Point Lookout, as an individual or as an organization.

Do you face a complex interpersonal situation? Send it in, anonymously if you like, and I'll give you my two cents.

Related articles
More articles on Ethics at Work:
BalletWorkplace Politics vs. Integrity
A reader wrote recently of wanting to learn "to effectively participate in office politics without compromising my integrity." It sometimes seems that those who succeed in workplace politics must know how to descend to the blackest depths, and still sleep at night. Must we abandon our integrity to participate in workplace politics?

Your wisdom boxYour Wisdom Box
When we make a difficult decision, we sometimes know we've made the wrong choice, even before the consequences become obvious. At other times, we can be absolutely certain that we've done right, even in the face of inadequate information. When we have these feelings, we're in touch with our inner wisdom. It's a powerful resource.

Rabbit late for a very important dateIt Might Be Legal, but It's Unethical
Now that CEOs will be held personally accountable for statements they make about their organizations, we can all expect to be held to higher standards of professional ethics. Some professions have formal codes of ethics, but most don't. What ethical principles guide you?

The shell gameBudget Shenanigans: Swaps
When projects run over budget, managers face a temptation to use creative accounting to address the problem. The budget swap is one technique for making ends meet. It distorts organizational data, and it's just plain unethical.

A tornadoTornado Warning
When organizations go astray ethically, and their misdeeds come to light, people feel shocked, as if they've been swept up by a tornado. But ethical storms do have warning signs. Can you recognize them?

See also Ethics at Work, Effective Communication at Work and Critical Thinking for more related articles.

Coaching services

I offer email and telephone coaching at both corporate and individual rates. Contact me for details at rbrenner@ChacoCanyon.com or (617) 491-6289, or toll-free in the continental US at (866) 378-5470.

Get the e-book!

Past issues of Point Lookout are available in four e-books:
Reprinting this article
Are you a writer, editor or publisher on deadline? Are you looking for an article that will get people talking and get compliments flying your way? You can have 500 words in your inbox in one hour. License any article from this Web site. More info

Public seminars

Managing Virtual Teams for Real Results
Managing global or dispersed teams is challenging — miscommunications, misunderstandings, and interpersonal conflict all thrive in the typical environment of the distributed team. And they're even more common in global teams, because of time-zone offsets and language and cultural differences. We'll inventory the challenges distributed and global teams face, and provide tools for anticipating and addressing them. The focus of this program is practical — attendees will learn concrete techniques for preventing and dealing with the problems that accompany global and distributed teams. Read more about this program. Here's an upcoming date for this program:

303 Tips for Business TravelTravel is essential, but the hassles of travel aren't. Learn how to convert business travel from a time-wasting hassle to a breeze. Order the newly revised, expanded, 2010 edition of 303 Tips for Business Travel by 28 Feb 2010, at the special price of , and save USD 5.00! Check it out!
Your ad can appear at the top of this column, and you can select the page and placement that best meets your needs.
Support
Point Lookout
by starting your Amazon search here
When you start here, a part of every purchase you make goes to support Point Lookout, at no cost to you.
Search Now:
More articles about person-to-person communication!
52 Tips for Leaders of Project-Oriented OrganizationsAre your project teams plagued by turnover, burnout, and high defect rates? Turn your culture around.
101 Tips for Managing ChangeAre you managing a change effort that faces rampant cynicism, passive non-cooperation, or maybe even outright revolt?
My free weekly email newsletter gives concrete tips and suggestions for dealing with the challenging but everyday situations we all face.
A Tip A DayA Tip a Day arrives by email, or by Yahoo! Widget, each business day. It's 20 to 30 words at most, and gives you a new perspective on the hassles and rewards of work life. Most tips also contain links to related articles. Free!
101 Tips for Effective MeetingsLearn how to make meetings more productive — and more rare.
Ebooks, booklets and tip books on project management, conflict, writing email, effective meetings and more.
Comprehensive collection of all e-books and e-bookletsSave a bundle and even more important save time! Order the Combo Package and download all ebooks and tips books at once.
If your teams don't yet consistently achieve state-of-the-art teamwork, check out this catalog. Help is just a few clicks away!
SSL