Point Lookout An email newsletter from Chaco Canyon Consulting
Point Lookout, a free weekly email newsletter from Chaco Canyon Consulting
   October 27, 2004 Volume 4, Issue 43
 
   Recommend this issue to a friend
   Join the Friends of Point Lookout
   HTML to link to this article…
Archive: By Topic    By Date
Links to Related Articles
Sign Up for A Tip A Day!
   Create a perpetual bookmark to the current issue AddThis Button

Bois Sec!

by Rick Brenner

When your current approach isn't working, you can scrap whatever you're doing and start again — if you have enough time and money. There's a less radical solution, and if it works, it's usually both cheaper and faster.

It's late summer in the Gatineau Valley in Quebec. I'm with five friends, and we're on our way to the Cabonga Reservoir to fish. In the morning after an overnight stop in the forest of a provincial park, a light rain is falling. At this time of year in Quebec, any rain is cold and uncomfortable, so we're trying to fix flapjacks for breakfast. We're failing.

It has been a wet month, and we haven't found any dry wood. Despite many attempts, we can manage only a smoky little fire that's nowhere near hot enough for flapjacks.

A flapjack breakfast
"Father and son feast on pancakes, May 15, 1999." Photo by Paul Schnaittacher, for "World's Largest Pancake Breakfast," a Massachusetts Local Legacies project
We hear a vehicle crunching along the gravel road approaching our campsite, and soon a government pickup truck pulls up and stops in the empty campsite across from us. Three men hop out and one waves hello, calling to us in French. We wave back. Smiling, he comes over for a visit. He quickly figures out that we don't understand his French, and just as quickly, he figures out that we don't know what we're doing.

He points to our hatchet lying on a stone and says, "OK?" One of us replies, "Oui." He speaks about as much English as we do French.

With the hatchet, he begins splintering a large log lying beside our dysfunctional fire. He piles the splinters onto the fire, and they immediately explode into flame. He exclaims, "Bois sec! Bois sec!"

Making small adjustments
to what you're already
doing is often the answer
One of us remembers enough French to translate: "Dry wood! Dry wood!" We thank him and in mime we offer him breakfast, but he waves us off, and goes back across the road to rejoin his work mates.

Soon we're full of coffee and flapjacks.

When things aren't working, how do you find an approach that does work? Making small adjustments to what you're already doing is often the answer. But even when the adjustments do look small in retrospect, discovering them in the moment can require great imagination and insight. Here are some tips for finding small adjustments that have big impact.

Assume that whatever you have to change will be small
You're more likely to find an ingenious small adjustment if you're actually looking for one.
Rewrite the problem description
Write down a description of the problem. Then rewrite it so that it uses none of the same words, except prepositions, articles and the various forms of is.
Get fresh eyes
Find some people who haven't been working on the current approach. They're more likely to ask the right questions. Brief them and let them question everything.
Explain it to some kids
Children not only have fresh eyes, they have fresh brains. They can understand way more than you might think. To engage them, tell them you're stuck and ask for their help.

Next time your team is stuck, treat them to a breakfast of flapjacks. Tell them the story of bois sec and watch what happens. Go to top  Top  Next issue: Status Risk and Risk Status  Next Issue
AddThis Button


Rick BrennerThe article you've been reading is an archived issue of Point Lookout, my weekly newsletter. I've been publishing it since January, 2001, free to all subscribers, over the Web, and via RSS. You can help keep it free by donating either as an individual or as an organization. You'll receive in return my sincere thanks — and the comfort of knowing that you've helped to propagate insights and perspectives that can help make our workplaces a little more human-friendly. More info
Your comments are welcome
Would you like to see your comments posted here? Send me your comments.
About Point Lookout
Thank you for reading this article. I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend.

Point Lookout is a free weekly email newsletter. Browse the archive of past issues. Subscribe for free.

Support Point Lookout by joining the Friends of Point Lookout, as an individual or as an organization.

Do you face a complex interpersonal situation? Send it in, anonymously if you like, and I'll give you my two cents.

Related articles
More articles on Project Management:
Stuffed bearsStart a Project Nursery
In a Project Nursery, professionals from across the entire organization collaborate to conceive of new projects. When all organizational elements help decide which projects to investigate, the menu they develop best suits organizational needs and capabilities.
Sailing through fogSeeing Through the Fog
When projects founder, we're often shocked — we thought everything was moving along smoothly. Sometimes, with the benefit of hindsight, we can see that we had — or could have had — enough information to determine that trouble was ahead. Somehow it was obscured by fog. How can we get better at seeing through the fog?
A tape recorder with a pause buttonResuming Projects: Team Morale
Sometimes we cancel a project because of budgetary constraints. We reallocate its resources and scatter its people, and we tell ourselves that the project is on hold. But resuming is often riskier, more difficult and more expensive than we hoped. Here are some reasons why.
Mars as seen by Hubble Space TelescopeWho Would You Take With You to Mars?
What makes a great team? What traits do you value in teammates? Project teams can learn a lot from the latest thinking about designing teams for extended space exploration.
Woman using binocularsScheduling as Risk Management
When we schedule a complex project, we balance logical order, resource constraints, and even politics. Here are some techniques for using scheduling to manage risk and reduce costs.

See also Project Management and Problem Solving and Creativity for more related articles.

Coaching services
I offer email and telephone coaching at both corporate and individual rates. Contact me for details at rbrenner@ChacoCanyon.com or (617) 491-6289, or toll-free in the continental US at (866) 378-5470.
Get the e-book!
Past issues of Point Lookout are available in four e-books:

Available in early 2009: 2007-2008.

Reprinting this article
Are you a writer, editor or publisher on deadline? Are you looking for an article that will get people talking and get compliments flying your way? You can have 500 words in your inbox in one hour. License any article from this Web site. More info
Public seminars
Person-to-Person Communication for Project Managers
When we talk, listen, send or read emails, read or write memos, or when we leave or listen to voice mail messages, we're communicating person-to-person. And whenever we communicate person-to-person, we risk being misunderstood, offending others, feeling hurt, and being confused. There are so many ways for things to go wrong that we could never learn how to fix all the problems. A more effective approach avoids problems altogether, or at least minimizes their occurrence. In this very interactive program you'll learn a model of inter-personal communications that can help you stay out of the ditch. In those moments of intense involvement, when we're most likely to slip, you'll have a new tool to use to keep things constructive. Read more about this program. Here are some upcoming dates for this program:

Organizational Politics for People Who Hate Politics
Have you ever felt powerless to implement an important new idea? Have you ever been "blind-sided" at a meeting? Have you ever lost two good employees because you could find no way to keep them from attacking each other? These are some of the issues of organizational politics. Many of us have become enmeshed in them from time to time, but we've also known some people who seem to be able to engage and prosper. How is that done? We'll inventory the challenges of organizational politics, and provide tools for anticipating and addressing them. The focus of this program is practical — attendees learn concrete techniques for dealing with the problems that arise in workplace politics, while keeping their integrity intact. Read more about this program. Here are some upcoming dates for this program:

Managing Virtual Teams for Real Results
Managing global or dispersed teams is challenging — miscommunications, misunderstandings, and interpersonal conflict all thrive in the typical environment of the distributed team. And they're even more common in global teams, because of time-zone offsets and language and cultural differences. We'll inventory the challenges distributed and global teams face, and provide tools for anticipating and addressing them. The focus of this program is practical — attendees will learn concrete techniques for preventing and dealing with the problems that accompany global and distributed teams. Read more about this program. Here are some upcoming dates for this program:

The Politics of Meetings for People Who Hate Politics
There's a lot more to running an effective meeting than having the right room, the right equipment, and the right people. With meetings, the whole really is more than the sum of its parts. How the parts interact with each other and with external elements is as important as the parts themselves. And those interactions are the essence of politics for meetings. This program explores techniques for leading meetings that are based on understanding political interactions, and using that knowledge effectively to meet organizational goals. Read more about this program. Here's an upcoming date for this program:


Contact Information
Download vCard
Download vCard
Richard Brenner
Chaco Canyon Consulting
700 Huron Avenue, Suite 11J
Cambridge MA, 02138

Phone: (617) 491-6289
Toll-free: (866) 378-5470 in the continental US
Fax: (617) 395-2628
Email: rbrenner@ChacoCanyon.com
Copyright © 1998-2008 Richard Brenner. All Rights Reserved.
Site Map  Terms of Use  Privacy Policy  Returns Policy
Date and time limits of special offers on this site are New York time.
Last Modified: Wednesday, 02-Jul-2008 03:04:13 EDT
Valid HTML 4.0! Valid CSS! Next Issue State of the Art Teamwork Essays on Teamwork, Conflict and Project Management April Is Workplace Conflict Awareness Month Workshops and Seminars Point Lookout Archive for 2006 Point Lookout Archive for 2001 Point Lookout Archive for 2002 Point Lookout Archive for 2003 Point Lookout Archive for 2004 Point Lookout Archive for 2005 E-Books and E-Booklets for People at Work Google
How to Spot a Troubled Project
How to Spot a Troubled Project Before the Trouble StartsProjects never go quite as planned. We expect that, but we don't expect disaster. How can we get better at spotting disaster when there's still time to prevent it? How to Spot a Troubled Project Before the Trouble Starts is filled with tips for executives, senior managers, managers of project managers, and sponsors of projects in project-oriented organizations. Check it out!
More
Virtual Team or Virtual Catastrophe?
303 Tips for Virtual and Global TeamsThe key to managing virtual or global teams is creating a sense of team despite the obstacles of separation. Read my tips booklet, 303 Tips for Virtual and Global Teams, to learn how to make your virtual global team sing. Newly revised and updated for 2008! Check it out!
More
Support
Point Lookout
by starting your Amazon search here
When you start here, a part of every purchase you make goes to support Point Lookout, at no cost to you.
Search Now:
Amazon Logo
Webmasters: Add Value to Your Sites!
Webmasters, Two links in a chainadd value to your Web sites quickly and easily. Pick up the HTML to link to this article in a choice of formats.
More
Love the Work But Not the Job?
Go For It: Sometimes It's Easier If You RunAre you doing work you love? Are you less in love with the job? Bad boss, long commute, troubling ethical questions, hateful colleague? Read Go For It! Sometimes It's Easier If You Run to learn what we can do when we love the work but not the job. It helps you get moving again!
More
Is your change project stuck in neutral?
101 Tips for Managing ChangeAre you managing a change effort that faces rampant cynicism, passive non-cooperation, or maybe even outright revolt? Read 101 Tips for Managing Change to learn how to plan and execute your change efforts to inspire real, passionate support. Check it out!
More
Subscribe to my free newsletter
Point Lookout, a free, weekly, email newsletter, gives concrete tips and suggestions for dealing with the challenging but everyday situations we all face. Subscribe instantly or read more about it.
More
Subscribe to
A Tip A Day!
A Tip A DayA Tip a Day arrives by email each business day. It's 20 to 30 words at most, and gives you a new perspective on the hassles and rewards of work life. Most tips also contain links to related articles. Free!
More
Is your organization mired in Meeting Madness?
101 Tips for Effective MeetingsDo you ever wonder if all these meetings are really necessary? (They aren't) Or whether there isn't some better way to get this work done? (There is) Read 101 Tips for Effective Meetings to learn how to make meetings more productive — and more rare. Check it out!
More
Are You an Ace at What You Do?
Exchange your "personal trade secrets" — the tips, tricks and techniques that make you an ace — with other aces, anonymously. Visit the Library of Personal Trade Secrets.
More
Are you plagued by rivalries and destructive conflicts?
101 Tips for Managing ConflictAre you fed up with tense, explosive meetings? Are you or a colleague targets of a bully? Read 101 Tips for Managing Conflict to learn how to make peace with conflict. Check it out!
More
Download a
catalog of services
If your teams don't yet consistently achieve state-of-the-art teamwork, check out this catalog. I can help!
More