November 9, 2005	Volume 5, Issue 45
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Empire Building

by Rick Brenner

Empire builders create bases of power within the larger organization. Typically, they use these domains to advance personal or provincial agendas. What are the characteristics of empires? How can we navigate through or around them?

ill noticed rapid movement across the empty cafeteria, and looked up from his coffee. Marian always walked fast, but now she was walking fast even for her, so Will knew something was up. She slid onto the bench opposite him in the booth, and said, "They're spinning off Metronome as its own company."

Will was a little stunned, but more than that, impressed. Metronome had begun as a skunk works, and gradually morphed into a division and then to an operating company. "Lamson did it," he said finally, referring to Metronome's founder, then general manager and now Chairman and CEO. "He got so big that they couldn't hold onto him. Amazing."

Lamson had built an empire. Empires come in several varieties:

Trusts

Trusts are empires built around critical capabilities upon which much of the rest of the organization depends. An example is the IT director who uses the IT function as a power base, doling out favors to allies and punishment to the rest. Empires can be
costly to
the organization

Blobs

Blobs gradually consume ever-larger segments of the organization. At first the consumed segments "make sense" but as the empire grows, it becomes more heterogeneous. Blobs tend to grow when there is a shortage of able leaders.

Federations

Federations are alliances of peers. Usually one of them is dominant, and the others follow his or her lead. Although they retain formal independence, the reality is more like the structure of the former Soviet Union — a dominant central power surrounded by dependent clients.

Colonies

Colonies begin life as outposts isolated from the parent organization. They gradually grow in importance, until the tail wags the dog. Lamson's empire was a colony.

Empires can be costly to the organization. Their rulers can shade decisions in favor of their empires, which can subordinate organizational interests to the interests of the empires. To maintain control, empire builders often duplicate functions that already exist elsewhere. And talented employees who happen to be attached to business units that suffer under the empire might be more likely to voluntarily exit the organization.

Empires present both opportunities and risks to the people in and around them. For the people of Metronome, the financial rewards and career opportunities can be significant. And shareholders can benefit too. But this is the brighter side of empire.

Empires can make the organization less competitive, and less able to offer opportunity to its employees. If the problems become obvious enough, interventions can include reorganization, replacement of management, or even disciplinary action. If you're working in an empire now, prepare for that future day. Refresh your network, and search for alternatives. Be ready to move much sooner than you think you need to. If you wait too long, you might become part of a stampede. And then you'll have to walk even faster than Marian.  Top    Next Issue

Is every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics.

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More articles on Workplace Politics:

The "What-a-Great-Idea!" Trap

You just made a great suggestion at a meeting, and ended up with responsibility for implementing it. Not at all what you had in mind, but it's a trap you've fallen into before. How can you share your ideas without risk of getting even more work to do?

Illegal Dumping

To solve problems, we change existing policies or processes, or we create new ones. We try to make things better and sometimes we actually succeed. More often, we create new problems — typically, for someone else.

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When we offer a contribution to a discussion, and everyone ignores it and moves on, we sometimes feel that our contribution has "plopped." We feel devalued. Rarely is this interpretation correct. What is going on?

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Patterns of Everyday Conversation

Many conversations follow identifiable patterns. Recognizing those patterns, and preparing yourself to deal with them, can keep you out of trouble and make you more effective and influential.

See also Workplace Politics for more related articles.

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When we talk, listen, send or read emails, read or write memos, or when we leave or listen to voice mail messages, we're communicating person-to-person. And whenever we communicate person-to-person, we risk being misunderstood, offending others, feeling hurt, and being confused. There are so many ways for things to go wrong that we could never learn how to fix all the problems. A more effective approach avoids problems altogether, or at least minimizes their occurrence. In this very interactive program you'll learn a model of inter-personal communications that can help you stay out of the ditch. In those moments of intense involvement, when we're most likely to slip, you'll have a new tool to use to keep things constructive. Read more about this program. Here are some upcoming dates for this program:

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The Race to the South Pole: The Power of Agile Development

On 14 December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough. Lessons abound. Among the more important lessons are those that demonstrate the power of the agile approach to project management and product development. Read more about this program. Here's an upcoming date for this program:

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  your calendarSt. George Banquet Hall, Kitchener, Ontario: March 6, Dinner Meeting, Canada's Technology Triangle Chapter of the Project Management Institute. Register now.
   

Human-Centered Risk Management

Most of us can assess technological risks, but risks related to human behavior tend to resist our best efforts. This session provides a framework for evaluating risks related to the behavior of individuals, teams, organizations and people generally. Human-centered risk differs from technological or market risk, because objective evaluation requires acknowledging personal and organizational limitations and failures. Since some of those limitations and failures might apply to the people assessing the risks, or to their superiors, there's a tendency to deny them or to explain them away. Our approach examines capability, organization, context, risk mitigation, and workplace politics. It has tools for guiding the assessment and management of human-centered risk, and we show how to extend these tools to suit your situation. You'll learn how to identify sources of risk in human behavior; recognize systemic and individual barriers to acknowledging risk; assess the effects of organizational turbulence; determine the risk associated with inappropriate internal risk transfer; estimate the effects of team dysfunction, toxic conflict and turnover; and measure the impact of workplace politics. Read more about this program. Here's an upcoming date for this program:

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  your calendarMITRE, in Bedford, Massachusetts: March 20, Monthly Meeting, Boston SPIN. Register now.
   

The Race to the South Pole: Ten Lessons for Project Managers

On 14 December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough, but to project managers, the story is fascinating. Lessons abound. Read more about this program. Here's an upcoming date for this program:

• Columbia, Missouri: May 17, Full-Day Workshop, Mid Missouri Chapter of the Project Management Institute.
   

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Most people now work in environments that can best be characterized as fluid, because they're subject to continual change. We never know what's coming next. In such environments, managing — teams, projects, groups, departments, or the enterprise — often entails moving from surprise to surprise while somehow staying almost on track. It's a nerve-wracking existence. This program provides numerous tools that help project managers who work in fluid environments. Read more about this program. Here's an upcoming date for this program:

• Columbia, Missouri: May 17, Monthly Meeting, Mid Missouri Chapter of the Project Management Institute.
   

The Politics of Meetings for People Who Hate Politics

There's a lot more to running an effective meeting than having the right room, the right equipment, and the right people. With meetings, the whole really is more than the sum of its parts. How the parts interact with each other and with external elements is as important as the parts themselves. And those interactions are the essence of politics for meetings. This program explores techniques for leading meetings that are based on understanding political interactions, and using that knowledge effectively to meet organizational goals. Read more about this program. Here's an upcoming date for this program:

• Rochester, New York: May 24, Professional Development Day, Rochester Chapter of the Project Management Institute.