Sometimes we use dismissive gestures to express disdain, to assert superior status, to exact revenge or as tools of destructive conflict. And sometimes we use them by accident. They hurt personally, and they harm the effectiveness of the organization. Here's Part III of a little catalog of dismissive gestures.
ismissive gestures are non-verbal putdowns. Popular entertainment propagates them, just as it propagates verbal putdowns. If you become familiar with them, you can recognize them more easily, and then you can think to yourself, "How dramatic of him/her!" or "What a fine imitation of <name-your-favorite-film-role>!"
Doodles by T.D. Lee, created while working with C.N. Yang at Brookhaven National Laboratory. The work led to their receiving the Nobel Prize for Physics in 1957. Not all doodles are dismissive gestures. Photo courtesy Brookhaven National Laboratory.
Here's Part III of a little catalog of dismissive gestures. See "Dismissive Gestures: Part II," Point Lookout for March 28, 2007, for more.
Snorting
A snort can say, "What you just said fouled the air, and I must clear my nasal passages before I comment." The "laugh snort" — laughing through your nose — adds extra derision.
Head bobbling
Especially when combined with a grimace, and performed while your conversation partner is talking, this means, "Yeah, yeah, yeah, I've heard your nonsense before."
Hand yapping
Holding up one hand, making a "C," and then rapidly opening and closing the jaws of the C as if they were the jaws of the speaker, means roughly the same thing as head bobbling.
Raising one eyebrow
The eyebrow lift, deftly executed, can be an expression of derision
True experts combine the eyebrow lift with a dip of the countenance, a stern cast of the features, and raising of the eyes, as if looking over the top of eyeglasses. It means, "Come now, you fool, get with the program."
Failure to return service
In the volley of conversation, when we sometimes receive the "ball," others expect us to return it. Failure to do so, especially by someone with power, implies disregard for the conversation, and possibly for the conversers. For extra disdain, instead of responding, sit quietly and sip your coffee or tea.
Turning your back
This gesture is most effective when performed standing. In a "party" situation — a reception or gathering — the turned back of a person of status or power can be very painful.
Stiff-arm
One or both arms forward, with the palm facing the target, in a variation of the "stiff-arm" used by NFL football players, is a way of saying, "Back off, buddy, and let me tell you how it is."
Playing with workplace toys
Workplace toys include pens and pencils, paper, rubber bands, and the like. To play with them, we doodle; we fill in the loops of letters such as b, d, p and e; or we endlessly stretch and relax rubber bands or flick them off into space. Idly playing with workplace toys while someone is speaking can sometimes send a message of distraction or disdain, as, "You're talking, but I want to move on."
Three things to remember. One: when we use dismissive gestures unintentionally, they can still sting. Two: when we feel the sting of someone else's dismissive gesture, it might have been unintentional. And Three: at times, we've all forgotten One and Two. TopNext Issue
For more on gestures of all kinds, take a look at Field Guide to Gestures, by Nancy Armstrong and Melissa Wagner. It's complete with full-color illustrations.
Are you fed up with tense, explosive meetings? Are you or a colleague the target of a bully? Destructive conflict can ruin organizations. But if we believe that all conflict is destructive, and that we can somehow eliminate conflict, or that conflict is an enemy of productivity, then we're in conflict with Conflict itself. Read 101 Tips for Managing Conflict to learn how to make peace with conflict and make it an organizational asset. Order Now!
Managers and supervisors who take credit for the work of subordinates or others who feel powerless are using a tactic I call Credit Appropriation. It's the mark of the unsophisticated political operator.
When we offer a contribution to a discussion, and everyone ignores it and moves on, we sometimes feel that our contribution has "plopped." We feel devalued. Rarely is this interpretation correct. What is going on?
If you're a manager who micromanages, you're probably trying as best you can to help your organization meet its responsibilities. Still, you might feel that people are unhappy — that whatever you're doing isn't working. There is another way.
Many conversations follow identifiable patterns. Recognizing those patterns, and preparing yourself to deal with them, can keep you out of trouble and make you more effective and influential.
I offer email and telephone coaching at both corporate and individual rates.
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The key to managing virtual or global teams is creating a sense of team despite the obstacles of separation. Read my tips booklet, 303 Tips for Virtual and Global Teams, to learn how to make your virtual global team sing. Newly revised and updated for 2008! Check it out!
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ismissive gestures are non-verbal putdowns. Popular entertainment propagates them, just as it propagates verbal putdowns. If you become familiar with them, you can recognize them more easily, and then you can think to yourself, "How dramatic of him/her!" or "What a fine imitation of <name-your-favorite-film-role>!"
Top 
Next IssueFor more on gestures of all kinds, take a look at Field Guide to Gestures, by Nancy Armstrong and Melissa Wagner. It's complete with full-color illustrations.
Are you fed up with tense, explosive meetings? Are you or a colleague the target of a bully? Destructive conflict can ruin organizations. But if we believe that all conflict is destructive, and that we can somehow eliminate conflict, or that conflict is an enemy of productivity, then we're in conflict with Conflict itself. Read 101 Tips for Managing Conflict to learn how to make peace with conflict and make it an organizational asset. Order Now!
When All Your Options Are Bad
Devious Political Tactics: Credit Appropriation
Plopping
There Are No Micromanagers
Patterns of Everyday Conversation
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Projects never go quite as planned. We expect that, but we don't expect disaster. How can we get better at spotting disaster when there's still time to prevent it? How to Spot a Troubled Project Before the Trouble Starts is filled with tips for executives, senior managers, managers of project managers, and sponsors of projects in project-oriented organizations. Check it out!
The key to managing virtual or global teams is creating a sense of team despite the obstacles of separation. Read my tips booklet, 303 Tips for Virtual and Global Teams, to learn how to make your virtual global team sing. Newly revised and updated for 2008! Check it out!
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Are you doing work you love? Are you less in love with the job? Bad boss, long commute, troubling ethical questions, hateful colleague? Read Go For It! Sometimes It's Easier If You Run to learn what we can do when we love the work but not the job. It helps you get moving again!
Are you managing a change effort that faces rampant cynicism, passive non-cooperation, or maybe even outright revolt? Read 101 Tips for Managing Change to learn how to plan and execute your change efforts to inspire real, passionate support. Check it out!
A Tip a Day arrives by email each business day. It's 20 to 30 words at most, and gives you a new perspective on the hassles and rewards of work life. Most tips also contain links to related articles. Free!
Do you ever wonder if all these meetings are really necessary? (They aren't) Or whether there isn't some better way to get this work done? (There is) Read 101 Tips for Effective Meetings to learn how to make meetings more productive — and more rare. Check it out!
