Things We Believe That Maybe Aren't So True
by Rick Brenner
Maxims and rules make life simpler by eliminating decisions. And they have a price: they sometimes foreclose options that would have worked better than anything else. Here are some things we believe in maybe a little too much.
An old-fashioned punch clock, described by Halbert Powers Gillette (1869-1958), an American engineer, in a 1909 book. The distinction between personal time and work time is still debated. In a recent case before the US Supreme Court, IBP v. Alvarez, workers won the right to be paid for "donning and doffing" time — the time spent putting on and removing special garments required by the employer. IBP had claimed that they needn't pay workers for this time, nor for time spent walking from the locker room to their workstations. Photo courtesy Wikipedia.
General rules are usually helpful, because they simplify life. But when we accept them uncritically, and apply them unquestioningly, we risk eliminating valuable choices that, if exercised, could transform our lives for the better. Here's a small collection of workplace maxims that too many of us are a little too willing to accept as true.
- If it worked there, it will work here.
- If it didn't work here, we did something wrong when we tried it.
- If you read it in a book, it must be true.
- The value of a consultant's advice is proportional to the consultant's fee.
- If it's logical, and internally consistent, it will work.
- People always pad their estimates. Never give them what they ask for.
- Working smarter is easy. That's why we tell people to work smarter not harder.
- Managers are people who couldn't hack it doing real work.
- Executives are people who couldn't hack it as managers.
- The cure for our financial problems isn't better products, or more revenue, or new investment, or training people, or listening to customers — it's reducing expenses.
- Making people compete for bonuses, raises, perks, honors, or promotions won't hurt our efforts to create high-performance teams.
- How we dress is at least as important as what we do.
- Anyone's total output is proportional to the hours they work.
- To increase productivity, don't let people use company facilities for private purposes.
- Much of what we accept
uncritically as true,
just isn'tI have a right to appropriate company resources for my own ends.
- With the right technology, we can go paperless.
- We don't need people to deliver training — computer based training works just fine.
- The cause of our problems is (pick your favorite): incompetent managers, overpaid consultants, government regulation, foreign competition, unions, lazy workforce, …
- Eliminating theft is so important that the cost of controlling it doesn't matter.
- The typical female executive and the typical male executive manage altogether differently.
- Male (female) executives are more ruthless than female (male) executives.
- Workplace violence will never happen here.
- People who play politics don't really have anything of value to offer.
- The best person to hire for this job is someone who has done it before.
- People can get so angry that they "snap," like twigs bent too far.
- Meetings are almost always a waste.
- The only way to keep us all up to date is a weekly meeting.
- Organized people are more effective.
- Messy desk, messy mind.
- Share price is a valid measure of the company's health.
- Significant innovation always requires a visionary champion.
If you have some more like these, write them down on a piece of paper and tear it up. Top Next Issue
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More articles on Workplace Politics:
- Confronting the Workplace Bully: Part I
- When a bully targets you, you have three options: accept the abuse; avoid the bully or escape; and confront or fight back. Confrontation is a better choice than many believe — if you know what you're doing.
- Communication Traps for Virtual Teams: Part I
- Virtual teams encounter difficulties that rarely confront face-to-face teams. What special challenges do they face, and what can we do about them?
- Mitigating Risk Resistance Risk
- Project managers are responsible for managing risks, but they're often stymied by insufficient resources. Here's a proposal for making risk management more effective at an organizational scale.
- Impasses in Group Decision-Making: Part IV
- Some impasses that develop in group decision-making relate to the substance of the discussion. Some are not substantive, but still present serious obstacles. What can we do about nonsubstantive impasses?
- Holding Back: Part II
- Members of high-performing teams rarely hold back effort. But truly high performance is rare in teams. Here is Part II of our exploration of mechanisms that account for team members' holding back effort they could contribute.
See also Workplace Politics, Critical Thinking at Work and Managing Your Boss for more related articles.
Forthcoming issues of Point Lookout
- Coming May 4: Just-In-Time Hoop-Jumping
- Securing approvals for projects, proposals, or other efforts is often called "jumping through hoops." Hoop-jumping can be time-consuming and frustrating. Here are some suggestions for jumping through hoops efficiently. Available here and by RSS on May 4.
- And on May 11: Characterization Risk
- To characterize is to offer a description of a person, event, or concept. Characterizations are usually judgmental, and usually serve one side of a debate. And they often make trouble. Available here and by RSS on May 11.
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