August 29, 2007	Volume 7, Issue 35
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More Indicators of Scopemonging

by Rick Brenner

Scope creep — the tendency of some projects to expand their goals — is usually an unintended consequence of well-intentioned choices. But sometimes, it's part of a hidden agenda that some use to overcome budgetary and political obstacles.

ast time, we introduced scopemonging — the use of gradual, planned scope expansion for political ends or to overcome organizational obstacles. By first gaining approval for something reasonable and less ambitious, scopemongers manipulate the organization into attempting something that's unreasonable or overly ambitious.

When the tactic is successful, scopemongers commandeer resources already committed elsewhere. They place the organization at risk, and their actions can result in severe stress and overwork for the people around them.

We examined several indicators of possible scopemonging last time. Here are a few more.

In for a penny, in for a pound

Sometimes, later in the project, the scopemonger asserts that we've committed such a high level of resources to the project already that we cannot "afford" to fail. Ironically, scope expansion itself often presents even greater threats to the organization than failure would.

To refute their arguments, focus on increased costs and on how scope expansion threatens the probability of success. If the scopemonger has used the same tactic in the past, point to that and ask, "When will this end?"

Bribery Scopemongers place the organization
at risk, and their actions can result
in severe stress and overwork
for the people around them

There are always those who want to carry out tasks that aren't yet budgeted or that are inconsistent with the organizational mission. Perhaps they want to work with a new technology or try a novel strategy, or there might be a feature they've long wanted to add. Scopemongers sometimes bribe these people by advocating for these items as a means of winning allies within the project team.

If you suspect scopemonging, describe the bribery tactic to colleagues in advance of its use. Gain commitment to a united position opposing scope expansion by identifying bribery as a tool of scopemongers.

Flattery

Scopemongers also use flattery to elevate and manipulate the leading team members. They might say, "We want you to do this work, because frankly, we think you're the only ones up to the challenge."

Flattery is especially helpful when success requires beyond-the-call-of-duty effort by the people flattered. Flattery can distort judgment. It can make the flattered believe that the impossible is possible and that the unsuitable is suitable.

Migration patterns

Sometimes the organization successfully resists scope creep, and the scopemonger moves on, seeking a more vulnerable piece of the organization. Often, he or she then targets for acquisition the same resources previously targeted, now using a different project as a base.

In some ways, the scopemonger behaves like the mole in Whack-a-Mole. Defeat scopemongers in one place, and up they pop somewhere else, again trying to expand the scope of some project or other.

Because scopemongers can create stress and push people to the edge of burnout and beyond, they can harm the organization even when their tactics "succeed." The damage they do isn't always immediately apparent, but it is real and it is expensive.  Top    Next Issue

For more on scope creep, see "Some Causes of Scope Creep," Point Lookout for September 4, 2002, and "Scopemonging: When Scope Creep Is Intentional," Point Lookout for August 22, 2007.

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More articles on Workplace Politics:

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On 14 December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough, but to project managers, the story is fascinating. Lessons abound. Read more about this program. Here are some upcoming dates for this program:

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Organizational Politics for People Who Hate Politics

Have you ever felt powerless to implement an important new idea? Have you ever been "blind-sided" at a meeting? Have you ever lost two good employees because you could find no way to keep them from attacking each other? These are some of the issues of organizational politics. Many of us have become enmeshed in them from time to time, but we've also known some people who seem to be able to engage and prosper. How is that done? We'll inventory the challenges of organizational politics, and provide tools for anticipating and addressing them. The focus of this program is practical — attendees learn concrete techniques for dealing with the problems that arise in workplace politics, while keeping their integrity intact. Read more about this program. Here's an upcoming date for this program:

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Person-to-Person Communications: Models and Applications

When we talk, listen, send or read emails, read or write memos, or when we leave or listen to voice mail messages, we're communicating person-to-person. And whenever we communicate person-to-person, we risk being misunderstood, offending others, feeling hurt, and being confused. There are so many ways for things to go wrong that we could never learn how to fix all the problems. A more effective approach avoids problems altogether, or at least minimizes their occurrence. In this very interactive program we'll explain — and show you how to use — a model of inter-personal communications that can help you stay out of the ditch. We'll place particular emphasis on a very tricky situation — saying no to power. In those moments of intense involvement, when we're most likely to slip, you'll have a new tool to use to keep things constructive. Read more about this program. Here's an upcoming date for this program:

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Person-to-Person Communication for Project Managers

When we talk, listen, send or read emails, read or write memos, or when we leave or listen to voice mail messages, we're communicating person-to-person. And whenever we communicate person-to-person, we risk being misunderstood, offending others, feeling hurt, and being confused. There are so many ways for things to go wrong that we could never learn how to fix all the problems. A more effective approach avoids problems altogether, or at least minimizes their occurrence. In this very interactive program you'll learn a model of inter-personal communications that can help you stay out of the ditch. In those moments of intense involvement, when we're most likely to slip, you'll have a new tool to use to keep things constructive. Read more about this program. Here's an upcoming date for this program:

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The Race to the South Pole: Lessons in Risk Management for Leaders

On 14 December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough. But to organizational leaders and project managers, the story is fascinating. We'll use the history of this event to explore lessons in risk management and its application to organizational efforts. A fascinating and refreshing look at risk management from the vantage point of history. Read more about this program. Here's an upcoming date for this program:

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The Organizational Politics of Risk Management

Organizational politics presents a risk not often accounted for by risk models. It creates one of the many components of risk management risk — the risk that the risk management process itself is inadequate. Political considerations can lead to risk products that seem acceptable but which are fatally flawed; or worse, the risk products are plainly unserviceable, but everyone chooses not to acknowledge the problem. In this program we'll examine how organizational politics influences risk management, and discuss several measures for mitigating its effects. Read more about this program. Here's an upcoming date for this program:

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