Last time, we introduced scopemonging — the use of gradual, planned scope expansion for political ends or to overcome organizational obstacles. By first gaining approval for something reasonable and less ambitious, scopemongers manipulate the organization into attempting something that's unreasonable or overly ambitious.
When the tactic is successful, scopemongers commandeer resources already committed elsewhere. They place the organization at risk, and their actions can result in severe stress and overwork for the people around them.
We examined several indicators of possible scopemonging last time. Here are a few more.
- In for a penny, in for a pound
- Sometimes, later in the project, the scopemonger asserts that we've committed such a high level of resources to the project already that we cannot "afford" to fail. Ironically, scope expansion itself often presents even greater threats to the organization than failure would .
- To refute their arguments, focus on increased costs and on how scope expansion threatens the probability of success. If the scopemonger has used the same tactic in the past, point to that and ask, "When will this end?"
- There are always those who want to carry out tasks that aren't yet budgeted or that are inconsistent with the organizational mission. Perhaps they want to work with a new technology or try a novel strategy, or there might be a feature they've long wanted to add. Scopemongers sometimes bribe these people by advocating for these items as a means of winning allies within the project team.
- If you suspect scopemonging, describe the bribery tactic to colleagues in advance of its use. Gain commitment to a united position opposing scope expansion by identifying bribery as a tool of scopemongers.
- Scopemongers also use flattery to elevate and manipulate the leading team members. They might say, "We want you to do this work, because frankly, we think you're the only ones up to the challenge."
- Flattery is Scopemongers place the organization
at risk, and their actions can result
in severe stress and overwork
for the people around themespecially helpful when success requires beyond-the-call-of-duty effort by the people flattered. Flattery can distort judgment. It can make the flattered believe that the impossible is possible and that the unsuitable is suitable.
- Migration patterns
- Sometimes the organization successfully resists scope creep, and the scopemonger moves on, seeking a more vulnerable piece of the organization. Often, he or she then targets for acquisition the same resources previously targeted, now using a different project as a base.
- In some ways, the scopemonger behaves like the mole in Whack-a-Mole. Defeat scopemongers in one place, and up they pop somewhere else, again trying to expand the scope of some project or other.
Because scopemongers can create stress and push people to the edge of burnout and beyond, they can harm the organization even when their tactics "succeed." The damage they do isn't always immediately apparent, but it is real and it is expensive. Top Next Issue
For more about scope creep, see "Ground Level Sources of Scope Creep," Point Lookout for July 18, 2012; "The Perils of Political Praise," Point Lookout for May 19, 2010; "Scopemonging: When Scope Creep Is Intentional," Point Lookout for August 22, 2007; "Some Causes of Scope Creep," Point Lookout for September 4, 2002; "The Deck Chairs of the Titanic: Strategy," Point Lookout for June 29, 2011; and "The Deck Chairs of the Titanic: Task Duration," Point Lookout for June 22, 2011.
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More articles on Workplace Politics:
- Using Indirectness at Work
- Although many of us value directness, indirectness does have its place. At times, conveying information
indirectly can be a safe way — sometimes the only safe way — to preserve or restore
well-being and comity within the organization.
- How to Avoid a Layoff: Your Situation
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- Political Framing: Communications
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by offering interpretations of their actions to knowingly and falsely make them seem responsible for
reprehensible or negligent acts. Here are some communications tactics framers use.
- False Consensus
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- Impasses in Group Decision-Making: IV
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Forthcoming issues of Point Lookout
- Coming January 17: High Falutin' Goofy Talk: II
- Speech and writing at work are sometimes little more than high falutin' goofy talk, filled with puff phrases of unknown meaning and pretentious, tired images. Here's Part II of a collection of phrases and images to avoid. Available here and by RSS on January 17.
- And on January 24: Understanding Delegation
- It's widely believed that managers delegate some of their own authority and responsibility to their subordinates, who then use that authority and responsibility to get their work done. That view is unfortunate. It breeds micromanagers. Available here and by RSS on January 24.
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- Person-to-Person Communications: Models and Applications
- When we talk, listen, send or read emails,
read or write memos, or when we leave or listen to voice mail messages, we're communicating person-to-person.
And whenever we communicate person-to-person, we risk being misunderstood, offending others, feeling
hurt, and being confused. There are so many ways for things to go wrong that we could never learn how
to fix all the problems. A more effective approach avoids problems altogether, or at least minimizes
their occurrence. In this very interactive program we'll explain — and show you how to use —
a model of inter-personal communications that can help you stay out of the ditch. We'll place particular
emphasis on a very tricky situation — expressing your personal power. In those moments of intense
involvement, when we're most likely to slip, you'll have a new tool to use to keep things constructive.
Read more about this program. Here's a date for this
- Embassy Suites by Hilton Jacksonville Baymeadows, 9300 Baymeadows
Road, Jacksonville, Florida, 32256, USA: January 15,
Monthly Meeting, Northeast Florida Chapter of the Project Management Institute. Register now.
- Embassy Suites by Hilton Jacksonville Baymeadows, 9300 Baymeadows Road, Jacksonville, Florida, 32256, USA: January 15, Monthly Meeting, Northeast Florida Chapter of the Project Management Institute. Register now.
- Ten Project Management Fallacies: The Power of Avoiding Hazards
- Most of what we know about managing projects is useful and effective, but some of what we know "just ain't so." Identifying the fallacies of project management reduces risk and enhances your ability to complete projects successfully. Even more important, avoiding these traps can demonstrate the value and power of the project management profession in general, and your personal capabilities in particular. In this program we describe ten of these beliefs. There are almost certainly many more, but these ten are a good start. We'll explore the situations where these fallacies are most likely to expose projects to risk, and suggest techniques for avoiding them. Read more about this program. Here's a date for this program:
- The Power Affect: How We Express Our Personal Power
- Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.
Beware any resource that speaks of "winning" at workplace politics or "defeating" it. You can benefit or not, but there is no score-keeping, and it isn't a game.