As hugging gains increasing acceptance at work, two classes of unwanted hugs have become especially vexing. The first are unwanted hugs from well-meaning strangers. The second are ICBHs: Intercontinental Ballistic Hugs. ICBHs are usually delivered without warning, by people you might or might know, and who don't care one whit whether their hugs are welcome. I'll deal with ICBHs in a future issue.
The unwanted hug from a well-meaning stranger is problematic because the stranger means no harm. He or she probably wants to do what's expected, and simply misreads the situation. To avoid the awkward moment, we must make our preferences so clear that misreading becomes nearly impossible.
Here are three suggestions for deterring unwanted hugs by making your preferences clear. These tactics assume that you're meeting in an office or conference room. You might have to tailor these suggestions for other situations.
- Post a "Hug-Free Zone" sign
- You know, the word "Hugs" inside a red circle with a diagonal red line through it. Put it in a very prominent place. If people ask what the sign is about, you can refer them to the advice from the U.S. Centers for Disease Control about swine flu prevention. By the way, this is quite serious medical advice, and it's probably good practice for anyone who deals with large numbers of strangers.
- Say your good-byes across a desk, table, or other obstacle
- When dealing with strangers, departure is For strangers, departure is
the moment of greatest
risk of unwanted hugsthe moment of greatest risk of unwanted hugs. By extending your hand for a handshake across a relatively insurmountable obstacle, such as a desk or conference room table, you effectively eliminate the hug as an option. In rare cases, your partner will sometimes try to walk around the obstacle for a hug despite your obvious reluctance. That's your cue to move in the other direction if you can. Choose your seat initially, or re-arrange your office furniture, to avoid being cornered.
- If meeting in your office, call for re-enforcements
- If you're meeting in your office privately, as for an interview, and you're coming to the end, refrain from indicating that the meeting is ending. Arrange in advance with your assistant or a colleague that you'll phone him or her with an appropriate code phrase such as "Hello Gene, OK." That's their cue to escort the visitor out, or to a next meeting as appropriate. Make the call while still seated, and let the arrival of your guest's escort be the first indication that the meeting is ending. Then stand, and say your good-byes across a desk or other obstacle.
Is every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics. More info
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More articles on Workplace Politics:
- How to Get a Promotion in Line
- If you want a promotion in line — a promotion to the next supervisory level in your organization
— what should you do now to make it come about? What risks are there?
- About Workplace Hugs
- In the past twenty years in the United States, we've changed from a relatively hug-free workplace culture
to one that, in some quarters, seems to be experiencing a hugging tsunami. Knowing how to deal with
hugging is now a valuable skill.
- Managing Non-Content Risks: II
- When we manage risk, we usually focus on those risks most closely associated with the tasks at hand
— content risks. But there are other risks, to which we pay less attention. Many of these are
outside our awareness. Here's Part II of an exploration of these non-content risks, emphasizing those
that relate to organizational politics.
- Not Really Part of the Team: II
- When some team members hang back, declining to show initiative, we tend to overlook the possibility
that their behavior is a response to something happening within or around the team. Too often we hold
responsible the person who's hanging back. What other explanations are possible?
- The Perils of Novel Argument
- When people use novel or sophisticated arguments to influence others, the people they're trying to influence
are sometimes subject to cognitive biases triggered by the nature of the argument. This puts them at
a disadvantage relative to the influencer. How does this happen?
Forthcoming issues of Point Lookout
- Coming May 31: Unresponsive Suppliers: III
- When suppliers have a customer orientation, we can usually depend on them. But government suppliers are a special case. Available here and by RSS on May 31.
- And on June 7: The Knowledge One-Upmanship Game
- The Knowledge One-Upmanship Game is a pattern of group behavior in the form of a contest to determine which player knows the most arcane fact. It can seem like innocent fun, but it can disrupt a team's ability to collaborate. Available here and by RSS on June 7.
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- Creating High Performance Virtual Teams
- Many people experience virtual teams as awkward, slow, and sometimes
frustrating. Even when most team members hail from the same nation or culture, and even when they all
speak the same language, geographic dispersion or the presence of employees from multiple enterprises
is often enough to exclude all possibility of high performance. The problem is that we lead, manage,
and support virtual teams in ways that are too much like the way we lead, manage, and support co-located
teams. In this program, Rick Brenner shows you how to change your approach to leading, managing, and
supporting virtual teams to achieve high performance using Simons' Four Spans model of high performance.
Read more about this program. Here's an upcoming date
for this program:
- Baci Grill, 134 Berlin
Road, Berlin, CT 06416: September 19,
Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
- Baci Grill, 134 Berlin Road, Berlin, CT 06416: September 19, Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
- The Race to the South Pole: Ten Lessons for Project Managers
- On 14 December 1911, four men led by Roald
Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen
had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished.
As historical drama, why this happened is interesting enough, but to organizational leaders, business
analysts, project sponsors, and project managers, the story is fascinating. Lessons abound. Read
more about this program. Here's an upcoming date for this program:
- CTCPA, 716 Brook Street,
Rocky Hill, CT 06067: September 20,
Full-day Workshop, Southern New England Chapter of the Project Management Institute. Register now.
- CTCPA, 716 Brook Street, Rocky Hill, CT 06067: September 20, Full-day Workshop, Southern New England Chapter of the Project Management Institute. Register now.
Beware any resource that speaks of "winning" at workplace politics or "defeating" it. You can benefit or not, but there is no score-keeping, and it isn't a game.