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Volume 11, Issue 18;   May 4, 2011: How Targets of Bullies Can Use OODA: Part II

How Targets of Bullies Can Use OODA: Part II

by

To make the bullying stop, many targets of bullies try to defend themselves. But defense alone is not sufficient — someone must make the bully stop. That's why counterattack is much more likely to work.
A U.S. Marine sniper wearing sniper camouflage gear known as a "ghillie" suit

A U.S. Marine sniper wearing sniper camouflage gear known as a "ghillie" suit advances through a forest during a training exercise. View a larger image. Ghillie suits exploit a camouflage strategy called cryptic camouflage. Cryptic camouflage is one of the four basic strategies of deception by camouflage. In cryptic camouflage, the deceiver succeeds by blending into the environment so as to deceive the perceiver. Targets can deceive bullies in this way by mimicking other elements of the workplace environment so as to convince the bully that the target is not engaged in counterattack development or counterattack execution. Adopting temporarily the characteristics of a terrorized target can accomplish this. Examples of behaviors that convey this message are withdrawal, absenteeism, and subservience. Since all successful camouflage is designed to match a specific perceiver, targets attempting to use cryptic camouflage should choose approaches that are most likely to deceive their specific bullies. Photo courtesy U.S. Department of Defense.

Observation A U.S. Marine sniper wearing sniper camouflage gear known as a "ghillie" suitis the first O of the OODA acronym (Observe, Orient, Decide, Act). Last time, we examined some general properties of counter-bullying strategies, focusing on the inner state of the target and the nature of effective counterattacks. But counterattacks can be much more effective when based on a clear understanding of the entire situation, and that requires accurate information about the bully, the organization, and the legal environment in the relevant jurisdiction. And that's where Observation becomes important. Here are some tactics and strategies for targets, emphasizing situational awareness.

Exploit situational awareness
Targets have an edge if they have a thorough understanding of the bully's history, behavior, and plans. Also valuable are the stances and actions (or often, the inactions) of bystanders, other targets, the bully's supervisor, the target's own supervisor, and the HR department. When formulating counterattacks, it all helps.
Targets can attack the bully in many domains: at work, in the local community, in the professional community, in court — whatever works, within the law. That's why it's helpful for targets to know their legal rights, what's needed for legal action, and how to gather evidence. The legal route isn't easy, but it's a route nonetheless.
Degrade the bully's situational awareness
Targets can also work to degrade the bully's own situational awareness. They can accomplish this by neutralizing the bully's resources, or by using those resources to confuse the bully.
For instance, many targets, or their allies, telegraph to bullies that they "aren't going to take it anymore." Revealing this change in stance is counter-productive. Targets who have allies can impress upon them the importance of depriving the bully of any information about the target's intentions or state of mind.
Deceive and disinform the bully
Targets can deliver disinformation to the bully, directly or indirectly, keeping in mind that effective disinformation requires knowing the truth well enough to create plausible deceptions. See "Biological Mimicry and Workplace Bullying," Point Lookout for March 31, 2010, for an example.
Even better: build relationships with allies of the bully. Converting a bully's ally to a target's ally, or to a neutral, can help to degrade the bully's overall situational information quality.
Know your own vulnerabilities
Targets Targets engaging in counterattacks
can sometimes expose their own
vulnerabilities inadvertently
engaging in counterattacks can sometimes expose their own vulnerabilities inadvertently. For instance, a counterattack in the domain of the professional community might motivate the bully to do something similar, or to mount an attack in the domain of the local community.
Targets should carefully assess their own vulnerabilities in any domain in which the bully might mount an attack. Upon discovering a vulnerability, targets would do well to take steps to remove it or conceal it, and to conceal any indications of its prior existence.

Finally, if counterattacks fail, escape might be necessary. There are other jobs. Knowing what alternatives are available, and keeping that knowledge current, might be the best path to ending the bullying. First in this series  Go to top Top  Next issue: Guidelines for Sharing "Resources"  Next Issue

101 Tips for Targets of Workplace BulliesAre you being targeted by a workplace bully? Do you know what to do to end the bullying? Workplace bullying is so widespread that a 2014 survey indicated that 27% of American workers have experienced bullying firsthand, that 21% have witnessed it, and that 72% are aware that bullying happens. Yet, there are few laws to protect workers from bullies, and bullying is not a crime in most jurisdictions. 101 Tips for Targets of Workplace Bullies is filled with the insights targets of bullying need to find a way to survive, and then to finally end the bullying. Also available at Apple's iTunes store! Just USD 9.99. Order Now!

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More articles on Workplace Bullying:

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When a bully targets you, you have three options: accept the abuse; avoid the bully or escape; and confront or fight back. Confrontation is a better choice than many believe — if you know what you're doing.
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Workplace bullies who succeed in carrying on their activities over a long period of time rely on more than mere intimidation to escape prosecution. They proactively shape their environments to make them safe for bullying. The OODA model gives us insights into how they accomplish this.
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Bullying is unlike other forms of toxic conflict. That's why the tools we use to address toxic conflict simply do not work for bullying. In this Part I, we contrast bullying and ordinary toxic conflict.
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Someone asks you a question. Within seconds of starting to reply, you're hit with another question, or a rejection of your reply. Abusively. The pattern repeats. And repeats again. And again. You're being attacked. What can you do?
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Structures of all kinds — organizations, domains of knowledge, cities, whatever — are both enabling and limiting. To gain more of the benefits of structure, while avoiding their limits, it helps to understand this paradox and learn to recognize its effects.

See also Workplace Bullying and Conflict Management for more related articles.

Forthcoming issues of Point Lookout

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Part III of our catalog of obstacles encountered in retrospectives, when we try to uncover why we succeeded — or failed. Available here and by RSS on March 1.
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The question of why some people are so influential has a partner question: why are others largely ignored, or opposed, even when their contributions are valuable? Available here and by RSS on March 8.

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