People who suddenly reach into a pocket or purse and pull out a phone to answer it might not actually be doing what they appear to be doing. Maybe they just don't want to talk to you.
According to a study entitled, "Americans and their cell phones," by Pew Research, released August 15, among U.S. adults surveyed, 13% acknowledge having used their cell phones at least once in the past 30 days to avoid interacting with someone. I suspect that percentage would have been much greater if the survey had included other motivations, such as wanting to appear to be important or busy, showing off a new high-status phone, wanting to move to a more private setting where one is less likely to be observed, or any of dozens of other motivations.
Since deceivers are not always clever enough to pull off their deceptions, you can sometimes detect the deception if you're aware of the more common mistakes they make. For example, a typical error associated with the I'm-answering-my-phone ploy described above is forgetting to disable the ring tone. Nothing looks sillier than talking into a cell phone that suddenly begins to ring. When you see this happen, it's probable that a deception was underway. And if you suspect this deception, you can test your conjecture by calling the person on your phone, if you have their number. If you hear the physical phone ring, then it wasn't engaged.
Here is Part I of a little catalog of examples of deceptions involving the telephone, and some methods for detecting them.
- Circumventing personal cell phone bans
- When using personal cell phones is banned at work, some use this ploy: Make the call, put the cell phone on speaker or use a blue tooth earpiece, then pick up the desk phone without making a call on it, and continue the conversation on the cell phone. They then appear to be speaking on the desk phone.
- A typical mistake is to forget to warn, or fail to warn, the called party that the cell phone is on speaker.
- Phone borrowers
- Someone If you need an excuse to leave a
meeting early, having an actual
call come in on your phone
is usually good enoughwho wants to borrow your phone to make a call might actually make a call, but they might also want to have a look at your recent calls.
- Borrowers rarely forget that you can watch what they do. Lending someone your phone is not a good idea, but at least you'll know what number they called.
- Faking incoming calls
- If you need an excuse to leave a meeting early, having an actual call come in on your phone is usually good enough. With a scripting language like AppleScript, and a Skype account, you can easily arrange it.
- Common mistake: forgetting to blank the screen and mute the sound of the computer that runs the script. Anyone passing by, with enough knowledge, can easily figure out what's happening.
Is every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics. More info
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More articles on Workplace Politics:
- When Others Curry Favor
- When peers curry favor with the boss, many of us feel contempt, an urge for revenge, anger, or worse.
Trying to stop those who curry favor probably isn't an effective strategy. What is?
- What Do You Need?
- When working issues jointly with others, especially with one other, we sometimes hear, "What do
you need to make this work?" Your answers can doom your effort — or make it a smashing success.
- Exasperation Generators: Irrelevant Detail
- When people relate stories at work, what seems important to one person can feel irrelevant to someone
else. Being subjected to one irrelevant detail after another can be as exasperating as being told repeatedly
to get to the point. How can we find a balance?
- The Power and Hazards of Anecdotes: I
- Anecdotes are short stories — sometimes just a single sentence. They're powerful tools of persuasion,
but they can also be dangerous, to both anecdote tellers and anecdote listeners.
- Power Affect
- Expressing one's organizational power to others is essential to maintaining it. Expressing power one
does not yet have is just as useful in attaining it.
Forthcoming issues of Point Lookout
- Coming January 17: High Falutin' Goofy Talk: II
- Speech and writing at work are sometimes little more than high falutin' goofy talk, filled with puff phrases of unknown meaning and pretentious, tired images. Here's Part II of a collection of phrases and images to avoid. Available here and by RSS on January 17.
- And on January 24: Understanding Delegation
- It's widely believed that managers delegate some of their own authority and responsibility to their subordinates, who then use that authority and responsibility to get their work done. That view is unfortunate. It breeds micromanagers. Available here and by RSS on January 24.
I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenEHJYhVzgyyjbEAxrner@ChacxCzrBlAGMgxosqYjoCanyon.com or (617) 491-6289, or toll-free in the continental US at (866) 378-5470.
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- Person-to-Person Communications: Models and Applications
- When we talk, listen, send or read emails,
read or write memos, or when we leave or listen to voice mail messages, we're communicating person-to-person.
And whenever we communicate person-to-person, we risk being misunderstood, offending others, feeling
hurt, and being confused. There are so many ways for things to go wrong that we could never learn how
to fix all the problems. A more effective approach avoids problems altogether, or at least minimizes
their occurrence. In this very interactive program we'll explain — and show you how to use —
a model of inter-personal communications that can help you stay out of the ditch. We'll place particular
emphasis on a very tricky situation — expressing your personal power. In those moments of intense
involvement, when we're most likely to slip, you'll have a new tool to use to keep things constructive.
Read more about this program. Here's a date for this
- Embassy Suites by Hilton Jacksonville Baymeadows, 9300 Baymeadows
Road, Jacksonville, Florida, 32256, USA: January 15,
Monthly Meeting, Northeast Florida Chapter of the Project Management Institute. Register now.
- Embassy Suites by Hilton Jacksonville Baymeadows, 9300 Baymeadows Road, Jacksonville, Florida, 32256, USA: January 15, Monthly Meeting, Northeast Florida Chapter of the Project Management Institute. Register now.
- Ten Project Management Fallacies: The Power of Avoiding Hazards
- Most of what we know about managing projects is useful and effective, but some of what we know "just ain't so." Identifying the fallacies of project management reduces risk and enhances your ability to complete projects successfully. Even more important, avoiding these traps can demonstrate the value and power of the project management profession in general, and your personal capabilities in particular. In this program we describe ten of these beliefs. There are almost certainly many more, but these ten are a good start. We'll explore the situations where these fallacies are most likely to expose projects to risk, and suggest techniques for avoiding them. Read more about this program. Here's a date for this program:
- The Power Affect: How We Express Our Personal Power
- Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.
Beware any resource that speaks of "winning" at workplace politics or "defeating" it. You can benefit or not, but there is no score-keeping, and it isn't a game.