by Rick Brenner
We necessarily make assumptions about our lives, including our work, because assumptions simplify things. And usually, our assumptions are valid. But not always.
Two components of the U.S. Consumer Price Index for 1994-2010: Medical Care (in blue), and Food (in red). Even if you do pay attention to the consumer price index relative to your own compensation package, it can give you a distorted view of its impact on you personally, because your own spending patterns might not match the average of all components. For example, if you have a new and growing family, food might be more important than medical care, unless you have health problems in your young family, or an elderly and ill parent. When evaluating your compensation, you must take the effects of inflation into account. Data from the U.S Census Bureau.
A constancy assumption implies that what has been true in the past will be true in the future, or that what is true here, in this situation, is also true there, in the same situation. We tend to regard constancy assumptions as more factual when they've been valid for longer periods, or when they've been validated in more places. That is, the more examples we have of their validity, the more likely we are to regard them as facts, rather than assumptions.
And that's when we're at risk of making big mistakes. Constancy assumptions are usually subject to defects related to context. For example, when we apply the brakes on a bicycle, our experience is that the bicycle will slow and eventually stop. At least, this has happened so many times that we expect it will always happen. But on icy roads, or rainy days, or when the bicycle has just gone through a puddle, the brakes might not be so effective. Our constancy assumption might be violated.
Some constancy assumptions are more likely to be invalidated as the number of examples of validity increases. For example, when people are required to accept yet another year of inadequate pay raises, their tolerance is tested each year, but they generally accept paltry increases. Eventually, though, the level of pay falls far enough below their needs, or below what other employers offer, and their acquiescence ends. Those employees who are the most attractive to other employers then find employment elsewhere.
Here are some examples of constancy assumptions that are sometimes inappropriately regarded as facts.
- Productivity rates
- Estimating the person hours required to execute projects is a delicate art. We try to convert art into science by collecting and using experience data, but that data can be misleading. For example, when our workforce ages even by a few years, the demands of home life can change, and those changes affect productivity.
- Personal trustworthiness
- When personal circumstances change, people make different choices and change their alliances, We tend to regard constancy assumptions
as more factual when their pasts
are longer, or when they've been
validated in more placesnot because their values change, but because their goals and tactics do. Somebody you distrusted last year might be trustworthy this year, and vice versa.
- Supervisory relationships
- Cultivating a strong relationship with your supervisor is almost always worthwhile, but reorganization or a change of supervisor can nearly erase that investment overnight.
- The value of annual compensation
- In most national economies, inflation is slow but steady, and it erodes everyone's compensation. Other sources of compensation erosion are pay cuts, layoffs, and benefits reductions. Assuming that compensation is constant or increasing is probably risky. Save.
Perhaps the most widespread constancy assumption concerns the possibility or necessity of finding a new job. People tend to assume that their current positions will endure. They stay in their jobs, often unhappy and underpaid, rather than exploring opportunities elsewhere, until too late. Are you among their number? Top Next Issue
Love the work but not the job? Bad boss, long commute, troubling ethical questions, hateful colleague? This ebook looks at what we can do to get more out of life at work. It helps you get moving again! Read Go For It! Sometimes It's Easier If You Run, filled with tips and techniques for putting zing into your work life. Order Now!
Your comments are welcome
Would you like to see your comments posted here? Send me your comments by email
, or by Web form
About Point Lookout
Thank you for reading this article. I hope you enjoyed it and found it useful,
and that you'll consider recommending it to a friend
Point Lookout is a free weekly email newsletter. Browse the archive
of past issues. Subscribe for free.
Support Point Lookout by joining the Friends of Point Lookout,
as an individual or as an organization.
Do you face a complex interpersonal situation? Send it in,
anonymously if you like, and I'll give you my two cents.
More articles on Critical Thinking at Work:
- Critical Thinking and Midnight Pizza
- When we notice patterns or coincidences, we draw conclusions about things we can't or didn't directly observe. Sometimes the conclusions are right, and sometimes not. When they're not, organizations, careers, and people can suffer. To be right more often, we must master critical thinking.
- The Hypothetical Trap
- Politicians know that answering hypothetical questions is dangerous, but it's equally dangerous for managers and project managers to answer them in the project context. What's the problem? Why should you be careful of the "What If?"
- Filtered Perceptions
- How we see things influences how we see things, almost like a filter or sunglasses. What are your filters?
- Workplace Myths: Motivating People
- Up and down the org chart, you can find bits of business wisdom about motivating people. We generally believe these theories without question. How many of them are true? How many are myths? What are some of these myths and why do they persist?
- More Stuff and Nonsense
- Some of what we believe is true about work comes not from the culture at work, but from the larger culture. These beliefs are much more difficult to root out, but sometimes just a little consideration does help. Here are some examples.
See also Critical Thinking at Work and Personal, Team, and Organizational Effectiveness for more related articles.
Forthcoming Issues of Point Lookout
- Coming March 4: Virtual Trips to Abilene
- One dysfunction of face-to-face meetings is the Trip to Abilene, which leads groups to make decisions no members actually support. It can afflict virtual meetings, too, even more easily. Available here and by RSS on March 4.
- And on March 11: Historical Debates at Work
- One obstacle to high performance in teams is the historical debate — arguing about who said what and when, or who agreed to what and when. Here are suggestions for ending and preventing historical debates. Available here and by RSS on March 11.
I offer email and telephone coaching at both corporate and individual rates.
Contact Rick for details at rbrenner@ChacoCanyon.com
or (617) 491-6289, or toll-free in the continental US at (866) 378-5470.
Get the ebook!
Past issues of Point Lookout
are available in six ebooks:
Reprinting this article
Are you a writer, editor or publisher on deadline?
Are you looking for an article that will get people talking and get compliments flying your way? You can have 500 words in your inbox in one hour. License any article from this Web site. More info
- Decision-Making for Team Leaders
- Effective group decision-making requires far more than knowing how to organize a discussion or take a vote. This program is designed for both new and experienced team leaders or team sponsors, managers, project managers, portfolio managers, program managers, and executives and general managers. It is especially valuable to people who work in organizations that confront fluid environments, in which decisions must be made in the context of uncertainty. Read more about this program. Here's an upcoming date for this program:
- The Race to the South Pole: Lessons in Risk Management for Leaders
- On 14 December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough. But to organizational leaders and project managers, the story is fascinating. We'll use the history of this event to explore lessons in risk management and its application to organizational efforts. A fascinating and refreshing look at risk management from the vantage point of history. Read more about this program. Here's an upcoming date for this program:
- Changing How We Change: The Essence of Agility
- Mastery of the ability to adapt to unpredictable and changing circumstances is one way of understanding the success of Agile methodologies for product development. Applying the principles of Change Mastery, we can provide the analogous benefits in a larger arena. By exploring strategies and tactics for enhancing both the resilience and adaptability of projects and portfolios, we show why agile methodologies are so powerful, and how to extend them beyond product development to efforts of all kinds. Read more about this program. Here's an upcoming date for this program:
- Managing in Fluid Environments
- Most people now work in environments that can best be characterized as fluid, because they're subject to continual change. We never know what's coming next. In such environments, managing — teams, projects, groups, departments, or the enterprise — often entails moving from surprise to surprise while somehow staying almost on track. It's a nerve-wracking existence. This program provides numerous tools that help managers who work in fluid environments. Read more about this program. Here's an upcoming date for this program:
- Cognitive Biases and Workplace Decision-Making
- For most of us, making decisions is a large part of what we do at work. And we tend to believe that we make our decisions rationally, except possibly when stressed or hurried. That is a mistaken belief — very few of our decisions are purely rational. In this eye-opening yet entertaining program, Rick Brenner guides you through the fascinating world of cognitive biases, and he'll give concrete tips to help you control the influence of cognitive biases. Read more about this program. Here's an upcoming date for this program: