How to Deal with a Hostile Audience

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by Lenny Laskowski

What do you do when you find yourself speaking to a hostile audience? Whether you know in advance or not, you can turn the situation around if you follow the guidance of the experts.

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hen you know in advance that an audience will likely be hostile, what six steps should you take to prepare? Can you think of six things to do to defuse audience hostility? Would you like to know Lenny's 14 tips for handling hostile questions in Q&A? Or his four general tactics for defusing hostility?

This value-packed booklet provides just the right insight and the smart tactics you need to convert a hostile, tense situation to one more balanced, where everyone involved can be open to learning from each other. At this price, ordering it is an easy decision — a decision that could well be one of your best today!

Skip to the Details: How To OrderLenny Laskowski is an international professional speaker, author, consultant, seminar leader, and professional speech coach and one of the leading international experts in presentation skills, public speaking and communication skills. Lenny shares his presentation skills and public speaking expertise with audiences worldwide and offers more than 28 years experience as a seasoned presenter and speaker. I'm honored to consider Lenny a colleague, and I'm pleased to be able to offer How to Deal with a Hostile Audience to visitors of my Web site.

Details

This item requires the Adobe Acrobat Reader 5.0 or later or Adobe Acrobat 5.0 or later. You can load it onto your computer or PDA. Or print it on any standard black-and-white or color printer. Price: per copy. Call for volume or site license pricing at the phone number below.