101 Tips for Targets of Workplace Bullies
is a collection of short tips to help targets of bullies
deal with the consequences of bullying, and eventually, to end it.
Skip to the Details: How To Orderre you being bullied at work? Is someone you supervise bullying
you? Do you know how to identify bullying behavior? Do you know what to do when you experience
bullying?
Workplace bullying is so widespread that a 2010 survey
indicated that 35% of workers have experienced bullying firsthand, and that bullying is about
four times more prevalent than all other forms of illegal harassment combined. Yet, there are
few laws to protect workers from bullies, bullying is not a crime in most jurisdictions, and
few employers have specific anti-bullying policies.
101 Tips for Targets of Workplace Bullies is filled with the insights targets of bullying need to find a way to
survive, and then to finally end the bullying. It helps you avoid the traps and pitfalls
that await you at work, and it guides you into new choices that can right the wrongs you
have experienced.
101 Tips for Targets of Workplace Bullies is a collection of short tips that help targets formulate effective
responses to bullying. You'll learn techniques that cause the bully to find new targets,
and guide the organization towards getting control of its bullies. It gives concrete,
nuts-and-bolts methods for dealing with real-life situations. It's a collection of
significant size — 34 pages (18,000 words) in all.
That's about
1.5 times the size of .
101 Tips for Targets of Workplace Bullies makes a wonderful and potentially career-saving gift for a friend,
a colleague, or a spouse who faces the terror of working while being targeted by a bully.
And it's all packaged in a single, compact e-booklet. Load it onto your Acrobat-enabled tablet, PDA,
or laptop and carry it with you on your next trip.
If you want to find a passage that uses a particular word or phrase, you
can use the search function of your reader to find it very easily. This means I don't have to write an index,
which enables me to publish it more rapidly, and to update it more easily. And indices don't always have the words you
want anyway.
You can carry it wherever you carry your reader
If you use your laptop, tablet, or PDA as your reader,
you can carry your ebook with you without additional weight or space. Great for people who travel, or who find themselves waiting
for a meeting to start or for an appointment.
Ebooks are cheaper than hardcopy
Many of my ebooks serve a very specialized audience. To provide equivalent content
in hardcopy would require unsustainably high pricing.
Ebooks enable me to address rapidly-varying subject matter
Change is accelerating. Many of my topic areas are changing
so rapidly that the time to publish hardcopy is too long — the content would be obsolete before the book would be
available.
The economics of e-publishing enable me to offer you free updates for one year from your purchase date. If a title you purchase
is updated within that year, you'll receive an update automatically.
Some sample tips
Here are some sample tips.
Targets can mount massively coordinated counterattacks
Counterattacking too feebly is a common error targets make. Bullies know that
counterattacks are possible, but since they select "easy" targets, they usually expect
feeble counterattacks, if any.
Bullies generally don't expect massively coordinated
counterattacks. That's one reason why massively coordinated counterattacks are so
successful. A massively coordinated counterattack is an attack on multiple fronts,
simultaneously. Simultaneity overwhelms the bully's ability to process what's happening,
enabling the target to get inside the bully's OODA
Loop. An example: filing a grievance with your employer, filing a lawsuit against
the bully personally, and filing a lawsuit against the employer — all on the same day.
The key principle: when you counterattack, escalate to the max. Hold nothing back.
Coordination with other targets of the same bully or other bullies
can be an effective way to overwhelm not only the bullies involved, but also the
cognizant officials as they try to suppress any evidence of bullying within the
organization.
Understand how bullies use social isolation
To isolate someone socially is to deprive her or him of interaction with others. Since
humans do need social interaction, this bullying tactic can be very painful for
targets. But in most workplaces, complete elimination of social interactions is
impossible. That's why bullies focus on the kinds of interaction deprivation that most
effectively enhance psychic pain in the target.
Isolating the target from anyone who might provide support, comfort, or sound advice is the
highest priority. Next in priority are techniques that create in the target a sense of
being excluded. For example, failing to invite the target to meetings, or having the
target attend by telephone rather than in person, could create a sense of exclusion.
Arranging for the target to work at remote locations facilitates all of these isolation
tactics. Supervisors who are bullies sometimes use business travel to isolate targets,
especially if the destination is undesirable. But office or cubicle location choices
are also useful, if they are remote enough from the target's sources of comfort,
support, or advice.
Bullies who are peers of the target employ social isolation tactics by excluding the target
from meetings or informal gatherings with the target's peers. Bullies whose targets are
their own supervisors can create a sense of exclusion by organizing meetings or
gatherings of the supervisor's subordinates without involving the supervisor.
Understand the paradox of the "easy target"
It is widely believed — mistakenly — that bullies always choose "easy targets" — the
defenseless and the weak. While it is true that they do find some easy targets
attractive, not all attractive targets are "easy targets."
This circumstance arises because of a paradox. People who are not
bullies generally don't appreciate that the difficult targets are precisely those who
provide the greatest sense of reward to the bully, because successful bullying of such
targets provides the most certain validation of the bully's power. Dominating an easy
target proves relatively little.
That's why bullies don't seek easy targets per se. Rather, bullies
prefer targets who provide opportunities for successful outcomes. An individual who is
personally strong, but who, for various reasons, is likely to be dominated by the bully,
is the most attractive kind of target.
Be precise when you lodge complaints about bullying
Imprecision in describing bullying behavior is a common error targets make when they
complain to authorities. The imprecision is probably due to our natural inclination to
avoid making confrontational statements about each other's behavior when we address
each other. That's understandable, and that reluctance is usually a helpful trait, but
not so when trying to end bullying.
For example, a target might approach a Human Resources
representative or a supervisor about problems with a bullying peer, saying "I don't
know how to talk to her — she almost always misinterprets what I say to mean something
malicious, when I don't at all mean anything like that."
Here the target has made a statement that could reasonably be
interpreted to indicate that both the target and the bully need to learn some
communications skills, and a recommendation for training might very well be the outcome.
The difficulty here is that the target had no such thing in mind, but many supervisors
and human resources representatives fail to notice the ambiguity in the wording of the
target's complaint.
What the target could have said was, "I think she is bullying me.
She twists almost everything I say — I believe intentionally — so as to make me seem
malicious, when I intend no malice, and when I believe no reasonable person could
interpret what I said in that way. There is a pattern of bullying here that I believe
the organization must address."
But even that direct approach might not work. A typical response to
such a charge is to question the complainant's interpretation of events: "How do you
know she misinterprets you intentionally?" You can reply to such skepticism by first
restating the question in stronger terms: "An excellent question," you might say.
Continuing, "How do I know that the misinterpretation isn't just an accident, and not
intentional? I think it highly improbable, because if it were accidental, sometimes she
would misinterpret me by making the opposite mistake — by believing that I am too nice,
or too supportive. It isn't the misinterpretation alone that leads me to conclude that
it is intentional; it is the extreme consistency of the pattern and the consistency in
the kind of misinterpretation that leads me to believe that beneath the
misinterpretation lies conscious intention. I believe she knows exactly what she's
doing."
Presenting one's case in such stark terms can be very difficult for
targets, especially when they have been intimidated by their bullies. But with many
supervisors, leaving any opening for a more benign interpretation of one's complaints
is likely to result in an unsuccessful outcome.
Be precise. Say what you mean. If it's too scary, get help and
advice in how to approach the problem.
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