When disaster strikes, the more prepared organizations activate their disaster plans. Whether it's a fire, flood, chemical spill, hurricane, or database breach, we activate emergency management teams and search for solutions, while we figure out what to tell the public. All of this activity involves people working together under extreme pressure. The better those people are at communicating with each other under pressure, the better the outcome will be.
This same topic is available in seminar or workshop format. Check out Team Communication in Enterprise Emergencies.Surviving the enterprise emergency requires teamwork at a level well beyond high performance. People who have never even met must form a group that functions and thinks as one. When they succeed, they do so because of their ability to build relationships with each other that transcend workplace politics and personal agendas. The bonds they form are often so strong that they last lifetimes.
Foremost among the risks these teams face, perhaps, is the question of how well the Emergency Management Teams will work together. After all:
How do you train people to know how to do this? How do you create leaders who can make this
happen? It seems an impossible task, and it is. But fortunately, you already have them — they already work in your
organization. What keeps most organizations from succeeding in the enterprise emergency isn't a lack of training or a lack
of leadership — it's that they're stuck in a business-as-usual frame of mind. To succeed in the enterprise emergency, all
we have to do is stop pretending that the usual approaches can be bent just a little bit.
For example, when we do train our people in communication — and few organizations do that very well — we train for the routine environment. But the emergency environment is like no other. People of all professions must collaborate effectively — under extreme pressure — if they're going to find a path through the emergency. Yet, we do very little to prepare people to communicate in that environment.
101 Tips for Communication in Emergencies — effectively — shows teams how to talk to each other in the emergency environment. And an important factor in internal emergency communication involves learning to communicate across the technology divide. Techies must learn how to talk to and listen to non-techies, and vice versa.
In the modern organization, enterprise emergencies almost always entail complex technological issues. Some of us understand these issues, but most of us don't. And that creates a technology divide, which further complicates the already-complicated communication problem. This ebook discusses in depth the issues of internal communication across the technology divide:
101 Tips for Communication in Emergencies is filled with tips for sponsors, leaders and participants in emergency management teams. It helps readers create an environment in which teams can work together, under pressure from outside stakeholders, in severely challenging circumstances, while still maintaining healthy relationships with each other. That's the key to effective communication in emergencies.
It's an ebook, but it's about 15% larger than Who Moved My Cheese? Here's the table of contents:
Here are some sample tips from 101 Tips for Communication in Emergencies.
This ebook is in Acrobat (PDF) format. You'll need the Acrobat Reader version 5.0 or later to read it. You can load it onto your computer or PDA. Or print it on any standard black-and-white or color printer. The price makes the decision easy: per copy. Call for volume or site license pricing at the phone number below.
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This item is also available in a 10-pack (USD 166.95 per pack, or USD 16.70 per copy):
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Or as a 100-pack (USD 1129.00 per pack, or USD 11.29 per copy):
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Or as a 500-pack (USD 4659.00 per pack, or USD 9.32 per copy):
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Projects never go quite as planned. We expect that, but we don't expect disaster. How can we get better at spotting disaster when there's still time to prevent it? How to Spot a Troubled Project Before the Trouble Starts is filled with tips for executives, senior managers, managers of project managers, and sponsors of projects in project-oriented organizations. Check it out!
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A Tip a Day arrives by email each business day. It's 20 to 30 words at most, and gives you a new perspective on the hassles and rewards of work life. Most tips also contain links to related articles. Free!
Projects never go quite as planned. We expect that, but we don't expect disaster. How can we get better at spotting disaster when there's still time to prevent it? How to Spot a Troubled Project Before the Trouble Starts is filled with tips for executives, senior managers, managers of project managers, and sponsors of projects in project-oriented organizations. Check it out!
Are your projects always late and over budget? Are your project teams plagued by turnover, burnout, and high defect rates? Turn your culture around. Read 52 Tips for Leaders of Project-Oriented Organizations, filled with tips & techniques for organizational leaders. Check it out!
Save a bundle and even more important save time! Order the Combo Package and download all 21 ebooks and tips books at once, for one low price of USD 161.95 vs. USD 317.97, a savings of over 49% compared to ordering them separately.