Slogging through traffic on his way home, Jason remembered that tomorrow was the day. He'd rescheduled his "annual" physical so many times that it was now biannual, and he knew he couldn't delay it any more. "I wonder whether I ought to tell him about the pain," he thought. It came only once in a while, mostly late at night after a big meal, but more and more often now. "Probably nothing," he thought. "Unless it's the big C."
He knew he'd have trouble sleeping that night. "If it's cancer," he thought, "I wonder how long I have?" He remembered his eighth grade homeroom teacher, who missed the three days right before Spring vacation, and never returned. "They know a lot more now," he thought, "but maybe they don't know much about this one. I should get things in order."
The next day, Jason did tell his doctor about the pain. It was serious, but treatable with a prescription. He's fine, now — physically. But Jason continues to suffer from a common pattern of thinking. Jason dreads.
If anticipating problems
is part of your job,
you risk carrying that
pattern of thinking
home with you, and
applying it in
inappropriate waysHe dreads magnificently. After a lifetime of worrying, he can now conjure up threatening, yet plausible, scenarios based on almost no real information, a talent that makes him a valuable member of any risk management team. And he pays a high price for it personally.
- He frets endlessly about things he cannot prevent, avoid, or influence.
- He obsesses about being late, even when he knows that everyone else will be late, too.
- He worries about whether he worries too much or enough.
- When he isn't worrying enough, he downshifts to a lower fear.
- Even when things are going well, he worries: "Something bad is coming, I just know it."
If anticipating problems is part of your job, you risk carrying that pattern of thinking home with you, and applying it in inappropriate ways. Dread turns joyous and fun experiences into painful burdens. Here are some tips for getting off your dreadmill.
- Acknowledge the value of worry. It helps you anticipate trouble and plan for it.
- Track the effectiveness of your worrying. Is it worth the effort?
- Track the time you spend worrying. Become aware of how much a part of your life worrying has become.
- Track the time you spend fantasizing about wonderful things. If it's a lot less than your worry time, spend more time at it.
- Hang a picture of Mark Twain on your wall with this quote: "I have been through some terrible things in my life, some of which actually happened."
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More articles on Emotions at Work:
- I Think, Therefore I Laugh
- Humor is fun — that's why they call it "funny." If you add humor to your own work environment,
you'll reduce your level of stress, increase your creativity, and drive your enemies nuts.
- Hurtful Clichés: II
- Much of our day-to-day conversation consists of harmless clichés: "How goes it?" or
"Nice to meet you." Some other clichés aren't harmless, but they're so common that
we use them without thinking. Here's Part II of a series exploring some of these clichés.
- Toxic Conflict in Virtual Teams: Minimizing Authority
- Toxic conflict in virtual teams is especially difficult to address, because we bring to it assumptions
about causes and remedies that we've acquired in our experience in co-located teams. In this Part II
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- Why Scope Expands: I
- Scope creep is depressingly familiar. Its anti-partner, spontaneous and stealthy scope contraction,
has no accepted name, and is rarely seen. Why?
- Directed Attention Fatigue
- Humans have a limited capacity to concentrate attention on thought-intensive tasks. After a time, we
must rest and renew. Most brainwork jobs aren't designed with this in mind.
See also Emotions at Work for more related articles.
Forthcoming issues of Point Lookout
- Coming December 20: Conceptual Mondegreens
- When we disagree about abstractions, such as a problem solution, or a competitor's strategy, the cause can often be misunderstanding the abstraction. That misunderstanding can be a conceptual mondegreen. Available here and by RSS on December 20.
- And on December 27: On Assigning Responsibility for Creating Trouble
- When we assign responsibility for troubles that bedevil us, we often make mistakes. We can be misled by language, stereotypes, and the assumptions we make about others. Available here and by RSS on December 27.
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- Person-to-Person Communications: Models and Applications
- When we talk, listen, send or read emails,
read or write memos, or when we leave or listen to voice mail messages, we're communicating person-to-person.
And whenever we communicate person-to-person, we risk being misunderstood, offending others, feeling
hurt, and being confused. There are so many ways for things to go wrong that we could never learn how
to fix all the problems. A more effective approach avoids problems altogether, or at least minimizes
their occurrence. In this very interactive program we'll explain — and show you how to use —
a model of inter-personal communications that can help you stay out of the ditch. We'll place particular
emphasis on a very tricky situation — expressing your personal power. In those moments of intense
involvement, when we're most likely to slip, you'll have a new tool to use to keep things constructive.
Read more about this program. Here's a date for this
- Embassy Suites by Hilton Jacksonville Baymeadows, 9300 Baymeadows
Road, Jacksonville, Florida, 32256, USA: January 15, 2018,
Monthly Meeting, Northeast Florida Chapter of the Project Management Institute. Register now.
- Embassy Suites by Hilton Jacksonville Baymeadows, 9300 Baymeadows Road, Jacksonville, Florida, 32256, USA: January 15, 2018, Monthly Meeting, Northeast Florida Chapter of the Project Management Institute. Register now.
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- Most of what we know about managing projects is useful and effective, but some of what we know "just ain't so." Identifying the fallacies of project management reduces risk and enhances your ability to complete projects successfully. Even more important, avoiding these traps can demonstrate the value and power of the project management profession in general, and your personal capabilities in particular. In this program we describe ten of these beliefs. There are almost certainly many more, but these ten are a good start. We'll explore the situations where these fallacies are most likely to expose projects to risk, and suggest techniques for avoiding them. Read more about this program. Here's a date for this program:
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- Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.
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