When I was 18, I moved from Ohio to Boston, on the US seacoast, to attend MIT. My dietary history until then was typical of the US heartland — I knew much more about beef than seafood. Within two weeks, a fellow freshman, a Bostonian, introduced me to the Fried Clam Dinner.
"Watch out for the soft parts," he warned me. "They're the guts — not good to eat." I followed his advice, and enjoyed the clams. And the french fries, too — but I already knew about them.
Weeks later, I returned to the "clam shack" with another group, along with a different native of Boston, who this time warned me: "Watch out for those long stringy parts," he said. "They're tough, and not very good to eat. Eat the bellies."
And so I learned that you can enjoy every part of the clam. And I have, from that day to this, with no ill effects.
People at work come in a variety of ages. In different organizations, one age group or another might be favored. In some, youth confers status and years can be a liability — opportunities are offered to the young, and their contributions are valued most. In others, years confer status, and youth is a liability.
Valuing people by age can be as silly as avoiding one part or the other of a clam. People of different ages
are different. And those
differences are all valuable.By rejecting or limiting those of the "wrong" age, we hurt both those we reject and the organization, too.
Here are some common stereotypes, and some alternate ways to think about them.
- Older people aren't as committed
- As our lives progress, they can become richer. Work becomes a smaller part of our lives than it was in young adulthood. But with that richness comes perspective that can enhance performance. Commitment becomes a more reasoned choice, especially for those who have previously committed to ill-fated efforts. Experience tempers the passions.
- Younger people are too brash and impulsive
- Since younger people tend to have less invested in the way things are, they're more comfortable with upsetting the status quo, which often needs upsetting. And we're indebted to the many who just didn't know any better than to attempt the impossible — and succeed.
- Older (younger) people don't understand (are hooked on) computers
- Many of us use the computer to divide us — we see different approaches to its use as failings. We believe that older people don't understand email, or that younger people are email addicts. The truth may be otherwise, of course. Some of us try to use email for things it cannot do, while others avoid it even for things it can do. We can all learn from each other.
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Forthcoming issues of Point Lookout
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- Email exchanges are notorious for exposing groups to battles that would never occur in face-to-face conversation. But email has other limitations, less-often discussed, that make managing dialog very difficult. Here's Part II of an exploration of some of those risks. Available here and by RSS on March 28.
- And on April 4: Narcissistic Behavior at Work: III
- People who behave narcissistically tend to regard themselves as special. They systematically place their own interests and welfare ahead of anyone or anything else. In this part of the series we consider how this claimed specialness affects the organization and its people. Available here and by RSS on April 4.
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- The Power Affect: How We Express Our Personal Power
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