The elevator doors closed, and Ron and Caroline had a minute or two to themselves. Angry, Ron could wait no longer. "Caroline. Why are you always telling us what to read? I'm so busy you just make me feel bad I don't read much."
Now Caroline felt bad. "I'm sorry…I just got so inspired by this book. It's so profound."
The elevator came to a stop, the doors opened, and they stepped into the lobby. "OK," he said. "So what is the eighth habit?"
Caroline smiled, "Writing bestsellers." They both laughed.
With humor, Caroline turned shared tension into shared laughter. Humor helps us through the tight spots. But what can you do if you're just not funny? Here's a concise guide for the humor-impaired.
- Accept that you're hilarious
- If you ever laugh at yourself, you're funny. Accept it. All you need to learn is how to let others in on it.
- Don't tell jokes
- If you ever laugh
- Jokes probably don't work for you — not yet anyway. Instead, build your humor from whatever is in the air. Nearly everything at work is laughable if you look at it right.
- Be patient
- Wait for the right opportunity — a dark moment or a silent pause in a tense situation.
- Be fast
- You have to get there before anybody else, and before the conversation moves on.
- Violate expectations
- Surprises work. The lead-in to this essay contains an example: If you're already skilled, I can't help you, but if you're humor-impaired, I can't help you either. The "but" is key.
- Break serial patterns
- One reliable way to violate expectations is to use a series of three items. Use the first two to establish a pattern, and then break it with the third. That's why so many jokes have three people in a boat, or three people going into a bar.
- Avoid wisecracks about others' personal attributes
- These are likely to offend, especially if the attributes are negative or can't be changed, like height, weight, or stupidity.
- Be self-effacing
- Make fun of yourself in a way that everyone can connect with. Use this sparingly — overdoing it can be bad for your career. Unless you're Rodney Dangerfield.
- Be terse
- The fewer words the better.
- Avoid sarcasm and deadpan at first
- If people know that you're humor-impaired, they don't expect you to be funny. Until they do, they'll assume that your dry humor and sarcasm are serious.
- Make recursive references
- Turn the idea onto itself, possibly at a deeper or shallower level. This is what Caroline did above. See "When It Really Counts, Be Positive," Point Lookout for March 13, 2002, for another example.
Want more portable humor? Load up your MP3 player with Stephen Colbert, Tom Lehrer, Elayne Boosler, or Garrison Keillor. Pick up a new MP3 player from Amazon.com.
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More articles on Emotions at Work:
- Hurtful Clichés: II
- Much of our day-to-day conversation consists of harmless clichés: "How goes it?" or
"Nice to meet you." Some other clichés aren't harmless, but they're so common that
we use them without thinking. Here's Part II of a series exploring some of these clichés.
- Social Safety Margins
- As our personal workloads increase, we endure more stress and more time pressure. Inevitably, we have
less time for the social niceties that protect us from accidentally hurting each other's feelings. When
are we most at risk of incidental harm, and what can we do about it?
- Creating Trust
- What can you do when you discover that the environment at work is permeated with distrust? Your position
in the organization does affect your choices, but here are some suggestions that might be helpful to anyone.
- Handling Heat: II
- Heated exchanges in meetings can compromise both the organizational mission and the careers of the meeting's
participants. Here are some tactics for people who aren't chairing the meeting.
- Managing Hindsight Bias Risk
- Performance appraisal practices and project retrospectives both rely on evaluating performance after
outcomes are known. Unfortunately, a well-known bias — hindsight bias — can limit the effectiveness
of many organizational processes, including both performance appraisal and project retrospectives.
See also Emotions at Work for more related articles.
Forthcoming issues of Point Lookout
- Coming August 23: Look Where You Aren't Looking
- Being blindsided by an adverse event could indicate the event's sudden, unexpected development. It can also indicate a failure to anticipate what could have been reasonably anticipated. How can we improve our ability to prepare for adverse events? Available here and by RSS on August 23.
- And on August 30: They Just Don't Understand
- When we cannot resolve an issue in open debate, we sometimes try to explain the obstinacy of others. The explanations we favor can tell us more about ourselves than they do about others. Available here and by RSS on August 30.
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- The Race to the South Pole: Ten Lessons for Project Managers
- On 14 December 1911, four men led by Roald
Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen
had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished.
As historical drama, why this happened is interesting enough, but to organizational leaders, business
analysts, project sponsors, and project managers, the story is fascinating. Lessons abound. Read
more about this program. Here are some dates for this program:
- The Westin Virginia Beach Town Center, 4535 Commerce Street,
Virginia Beach, VA 23462: September 13,
Monthly Meeting, Hampton Roads Chapter of the Project Management Institute. Register now.
- CTCPA, 716 Brook Street,
Rocky Hill, CT 06067: September 20,
Full-day Workshop, Southern New England Chapter of the Project Management Institute. Register now.
- The Westin Virginia Beach Town Center, 4535 Commerce Street, Virginia Beach, VA 23462: September 13, Monthly Meeting, Hampton Roads Chapter of the Project Management Institute. Register now.
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- Many people experience virtual teams as awkward, slow, and sometimes
frustrating. Even when most team members hail from the same nation or culture, and even when they all
speak the same language, geographic dispersion or the presence of employees from multiple enterprises
is often enough to exclude all possibility of high performance. The problem is that we lead, manage,
and support virtual teams in ways that are too much like the way we lead, manage, and support co-located
teams. In this program, Rick Brenner shows you how to change your approach to leading, managing, and
supporting virtual teams to achieve high performance using Simons' Four Spans model of high performance.
Read more about this program. Here's a date for this
- Baci Grill, 134 Berlin
Road, Berlin, CT 06416: September 19,
Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
- Baci Grill, 134 Berlin Road, Berlin, CT 06416: September 19, Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
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- Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.