Another year is ending, and I'm suddenly aware that I've been writing Point Lookout for four years. This issue is my 209th. When I recall how anxious I once was about having enough to say every week, I wonder what I was so worried about. My idea file keeps growing.
Doing anything at all for four years rarely happens by chance — it takes intention, determination, and most of all, it takes support from other people. So this week seemed like a good time to express my appreciation for the support you all have given me.
- To readers
- Point Lookout now (December 2004) has almost 2,000 subscribers. Despite flooded inboxes and hectic interrupt-driven days, many of you spend five or ten minutes a week reading Point Lookout. I appreciate the gift of your time.
- To forwarders
- Express your appreciation
to those who support
what you do
- Motivated by an idea or an insight, and caring about friends, relatives, or colleagues, some of you forward Point Lookout to others, and some of them eventually subscribe. Word of mouth is the most valuable form of marketing there is. Word of mouth isn't for sale, and I appreciate you for passing the word.
- To recommenders
- At my Web site, on the pages that contain archived back issues, there's a recommend-to-a-friend link that lets readers send articles to friends. I know that when you recommend an article to a friend, you're putting yourself out there, and I appreciate that vote of confidence.
- To change-of-address requesters
- When you change companies or service providers, many of you send me change-of-address requests. For publishers of free email newsletters, there is no higher compliment, and I appreciate you for sending address changes at what is no doubt a hectic time of transition.
- To commenters
- I receive a steady stream of comments and feedback from readers, usually about specific articles, but sometimes more general than that. I appreciate the time it takes to frame your thoughts and send me an email message, whether it's a criticism, a suggestion, or encouragement.
- To international subscribers
- I live and write in the US, in Boston, and — based on email addresses — Point Lookout goes to subscribers in 39 other countries. The actual number of outside-of-the-US addresses is probably even more. I appreciate the Internet for helping me to reach you wherever you are, and I appreciate your willingness to read what I write, despite my writing in what is for many of you a foreign language.
And now, if you like, it can be your turn to express appreciations. Think of something you do often — every day or every week — something that's important to you. Are there people in your life who have made that possible? Maybe you know who they are, and maybe they're close to you. Or maybe you've never met them. Express your appreciation to them for the things they do that make what you do possible and rewarding. You'll feel great, they'll feel great, and you'll both find ways to make it all keep happening. Top Next Issue
The article you've been reading is an archived issue of Point Lookout, my weekly newsletter. I've been publishing it since January, 2001, free to all subscribers, over the Web, and via RSS. You can help keep it free by donating either as an individual or as an organization. You'll receive in return my sincere thanks — and the comfort of knowing that you've helped to propagate insights and perspectives that can help make our workplaces a little more human-friendly. More
Your comments are welcomeWould you like to see your comments posted here? rbrenOMkIohroLQTKDbROner@ChacbftIrVmLekmWxAftoCanyon.comSend me your comments by email, or by Web form.
About Point Lookout
Thank you for reading this article. I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend.
Support Point Lookout by joining the Friends of Point Lookout, as an individual or as an organization.
Do you face a complex interpersonal situation? Send it in, anonymously if you like, and I'll give you my two cents.
More articles on Emotions at Work:
- When You Need a Lift
- When we depend on praise, positive support or consumption to feel good, we're giving other people or
things power over us. Finding within ourselves whatever we need to feel good about ourselves is one
path to autonomy and freedom.
- Peek-a-Boo and Leadership
- Great leaders know what to say, what not to say, and when to say or not say it, sometimes with stunning
effect. Consistently effective leadership requires superior empathy skills. Here are some things to
do to improve your empathy skills.
- Responding to Threats: I
- Threats are one form of communication common to many organizational cultures, especially as pressure
mounts. Understanding the varieties of threats can be helpful in determining a response that fits for you.
- Favors, Payback, and Thoughtlessness
- Someone at work who isn't particularly a friend or foe has asked you for a favor. What happens if you
say no? Do you grant the favor? How do you decide what to do?
- Preventing Toxic Conflict: I
- Conflict resolution skills are certainly useful. Even more advantageous are toxic conflict prevention
skills, and skills that keep constructive conflict from turning toxic.
Forthcoming issues of Point Lookout
- Coming December 20: Conceptual Mondegreens
- When we disagree about abstractions, such as a problem solution, or a competitor's strategy, the cause can often be misunderstanding the abstraction. That misunderstanding can be a conceptual mondegreen. Available here and by RSS on December 20.
- And on December 27: On Assigning Responsibility for Creating Trouble
- When we assign responsibility for troubles that bedevil us, we often make mistakes. We can be misled by language, stereotypes, and the assumptions we make about others. Available here and by RSS on December 27.
I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenECTVwzqsBCQMMGCLner@ChacCjfiGsynaIleQRQWoCanyon.com or (617) 491-6289, or toll-free in the continental US at (866) 378-5470.
Get the ebook!
Past issues of Point Lookout are available in six ebooks:
- Get 2001-2 in Geese Don't Land on Twigs (PDF, USD 11.95)
- Get 2003-4 in Why Dogs Wag (PDF, USD 11.95)
- Get 2005-6 in Loopy Things We Do (PDF, USD 11.95)
- Get 2007-8 in Things We Believe That Maybe Aren't So True (PDF, USD 11.95)
- Get 2009-10 in The Questions Not Asked (PDF, USD 11.95)
- Get all of the first twelve years (2001-2012) in The Collected Issues of Point Lookout (PDF, USD 28.99)
Are you a writer, editor or publisher on deadline? Are you looking for an article that will get people talking and get compliments flying your way? You can have 500 words in your inbox in one hour. License any article from this Web site. More info
- Person-to-Person Communications: Models and Applications
- When we talk, listen, send or read emails,
read or write memos, or when we leave or listen to voice mail messages, we're communicating person-to-person.
And whenever we communicate person-to-person, we risk being misunderstood, offending others, feeling
hurt, and being confused. There are so many ways for things to go wrong that we could never learn how
to fix all the problems. A more effective approach avoids problems altogether, or at least minimizes
their occurrence. In this very interactive program we'll explain — and show you how to use —
a model of inter-personal communications that can help you stay out of the ditch. We'll place particular
emphasis on a very tricky situation — expressing your personal power. In those moments of intense
involvement, when we're most likely to slip, you'll have a new tool to use to keep things constructive.
Read more about this program. Here's a date for this
- Embassy Suites by Hilton Jacksonville Baymeadows, 9300 Baymeadows
Road, Jacksonville, Florida, 32256, USA: January 15, 2018,
Monthly Meeting, Northeast Florida Chapter of the Project Management Institute. Register now.
- Embassy Suites by Hilton Jacksonville Baymeadows, 9300 Baymeadows Road, Jacksonville, Florida, 32256, USA: January 15, 2018, Monthly Meeting, Northeast Florida Chapter of the Project Management Institute. Register now.
- Ten Project Management Fallacies: The Power of Avoiding Hazards
- Most of what we know about managing projects is useful and effective, but some of what we know "just ain't so." Identifying the fallacies of project management reduces risk and enhances your ability to complete projects successfully. Even more important, avoiding these traps can demonstrate the value and power of the project management profession in general, and your personal capabilities in particular. In this program we describe ten of these beliefs. There are almost certainly many more, but these ten are a good start. We'll explore the situations where these fallacies are most likely to expose projects to risk, and suggest techniques for avoiding them. Read more about this program. Here's a date for this program:
- The Power Affect: How We Express Our Personal Power
- Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.