The next slide appeared, and it was even busier-looking than the last one. Bugs picked up his sandwich. It looked great — thick slice of tomato, piled high…mmm-mmm. Compressing it, he took a big bite. Suddenly a thin slurry of mustard and tomato juices ran down his chin. He leaned over his paper plate, and reached for his paper napkin.
It was one of those nano-napkins you get in restaurant dispensers, and it was overmatched. So he rose and walked to the back of the room for more napkins.
Walking back to his seat, he noticed that the same slide was on the screen, but a heavy debate was underway. He sat down and listened for a moment. Then he broke in. "Excuse me, Ash, what did I miss?"
Ash summarized, and now Bugs was back in step with the discussion — at a cost. He had delayed the meeting, he had broken the flow, and no doubt he had missed something.
Lunch meetings don't work as well as we'd like. Here are some of the hidden costs:
- Food distracts
- Rustling wrappers, chocolate chip cookies, crisp potato chips, sumptuous sushi, your favorite sandwich — they're all wonderful. And they can distract us from the business of the meeting. Most of us just can't do our best work with all these distractions.
- We lose a chance to relax
- A working lunch
is neither work
- When we meet over food, we lose an opportunity for a period of relaxation, and a break away from the cares and stress of the workday. The more stressful and important the meeting, the more likely we are to meet over lunch. The more stressful and important the meeting, the more we need the break instead.
- The buffet is away
- If the meal is served as a buffet, people do step over to pick up something more — another bite, some mustard, or like Bugs, a napkin. When people are at the buffet, they're away. Absences corrupt decisions.
We probably can't stop all lunch meetings. In some companies, lunch meetings are actual policy. But we can do a better job of managing lunch meetings.
- Give people more space
- If you're serving food, everyone needs a seat at the table, and everyone needs more table space. Get a bigger room.
- Split the meeting
- Set aside time to eat. At least 20 minutes. During eating time, don't conduct business. Let people socialize.
- Serve food that's easy to eat
- If some people won't have table space, serve non-drip food that everyone can eat one-handed. Finger food or sandwiches work best.
We interfere with our own breaks in other ways too — not just meetings. For instance, some of you are reading this while you eat lunch. I hope you found it relaxing, but next time, what can you do differently? Top Next Issue
The article you've been reading is an archived issue of Point Lookout, my weekly newsletter. I've been publishing it since January, 2001, free to all subscribers, over the Web, and via RSS. You can help keep it free by donating either as an individual or as an organization. You'll receive in return my sincere thanks — and the comfort of knowing that you've helped to propagate insights and perspectives that can help make our workplaces a little more human-friendly. More
Your comments are welcomeWould you like to see your comments posted here? rbrenQxdHyqocGXhbdTjHner@ChacsMIWXzlACzPCvIaDoCanyon.comSend me your comments by email, or by Web form.
About Point Lookout
Thank you for reading this article. I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend.
Support Point Lookout by joining the Friends of Point Lookout, as an individual or as an organization.
Do you face a complex interpersonal situation? Send it in, anonymously if you like, and I'll give you my two cents.
More articles on Personal, Team, and Organizational Effectiveness:
- Enjoy Your Commute
- You probably commute to work. On a good day, you spend anywhere from ten minutes to an hour or two —
each way — commuting. What kind of experience are you having? Taking control of this part of your
life can make a real difference.
- Completism is the desire to create or acquire a complete set of something. In our personal lives, it
drives collectors to pay high prices for rare items that "complete the set." In business it
drives us to squander our resources in surprising ways.
- Mitigating Outsourcing Risks: I
- Outsourcing internal processes modifies the usual risk configuration of those processes, but it also
creates a special class of risks that are peculiar to the outsourcing relationship. What are some of
those risks and what can we do about them?
- Teamwork Myths: I vs. We
- In high performance teams, cooperative behavior is a given. But in the experience of many, truly cooperative
behavior is so rare that they believe that something fundamental is at work — that cooperative
behavior requires surrendering the self, which most people are unwilling to do. It's another teamwork myth.
- Avoid Having to Reframe Failure
- Yet again, we missed our goal — we were late, we were over budget, or we lost to the competition.
But how can we get something good out of it?
Forthcoming issues of Point Lookout
- Coming October 25: Workplace Memes
- Some patterns of workplace society reduce organizational effectiveness in ways that often escape our notice. Here are five examples. Available here and by RSS on October 25.
- And on November 1: Risk Creep: I
- Risk creep is a term that describes the insidious and unrecognized increase in risk that occurs despite our every effort to mitigate risk or avoid it altogether. What are the dominant sources of risk creep? Available here and by RSS on November 1.
I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenQWLkbEAPjzYenJrqner@ChacFcAxiwLFGacdPhefoCanyon.com or (617) 491-6289, or toll-free in the continental US at (866) 378-5470.
Get the ebook!
Past issues of Point Lookout are available in six ebooks:
- Get 2001-2 in Geese Don't Land on Twigs (PDF, USD 11.95)
- Get 2003-4 in Why Dogs Wag (PDF, USD 11.95)
- Get 2005-6 in Loopy Things We Do (PDF, USD 11.95)
- Get 2007-8 in Things We Believe That Maybe Aren't So True (PDF, USD 11.95)
- Get 2009-10 in The Questions Not Asked (PDF, USD 11.95)
- Get all of the first twelve years (2001-2012) in The Collected Issues of Point Lookout (PDF, USD 28.99)
Are you a writer, editor or publisher on deadline? Are you looking for an article that will get people talking and get compliments flying your way? You can have 500 words in your inbox in one hour. License any article from this Web site. More info
- Ten Project Management Fallacies: The Power of Avoiding Hazards
- Most of what we know about managing projects is useful and effective, but some of what we know "just ain't so." Identifying the fallacies of project management reduces risk and enhances your ability to complete projects successfully. Even more important, avoiding these traps can demonstrate the value and power of the project management profession in general, and your personal capabilities in particular. In this program we describe ten of these beliefs. There are almost certainly many more, but these ten are a good start. We'll explore the situations where these fallacies are most likely to expose projects to risk, and suggest techniques for avoiding them. Read more about this program. Here's a date for this program:
- The Power Affect: How We Express Our Personal Power
- Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.