In 1940s street parlance, to frame is to ensnare or catch: "I was set up!"; "He was innocent, but the police framed him." In framing, someone creates evidence to project the appearance that the target carried out an illegal act. For instance, a framer might plant at a crime scene a drinking glass with the target's fingerprints.
In organizational politics, frames need not meet the standards of evidence that a court of law requires. Political frames often consist of interpretations, innuendos, privately voiced assertions and vague accusations. Moreover, political framing isn't necessarily carried out before the fact. The innuendos and accusations usually occur after an incident, as the framer provides an alternate interpretation of that incident to disparage the target.
Here are some of the communication techniques of political framers, and a few suggested counter tactics.
- Requests for information
- To further an appearance of probity and reason, the framer can make innocent-sounding requests for information. Phrases like "help me understand," or "can you clarify" might appear. The questions themselves provide the framer opportunities to add to the frame. For instance, the framer might ask, "I've been told that you assassinated President Lincoln. Can you confirm that this is a simple misunderstanding?" The accusation is nested in a seemingly reasonable request for a denial, but the request itself gives the framer a chance to spread the accusation.
- When this occurs, the damage is already done. Although it's tempting to say nothing at all, remember that silence can be interpreted in many ways. A response is required, but if it's anything more than a simple, straight, and serious denial, you risk making the problem worse.
- Multi-channel communication
- Believing that they know everything the framer has said is a common mistake of targets of framers. When targets learn of some new charges, usually indirectly, they tend to focus on those charges, ignoring the possibility that other communications are happening In organizational politics,
frames need not meet the
standards of evidence that
a court of law requiresor might already have happened. For instance, the framer might make an accusation directly to the target, having already prepared the audience by making that same charge — and more — in a more private venue, excluding the target. Targets, believing that they know the full scope of the problem, then address the charges they know about. The framer is then free to fall back on already-prepared ground, leaving the target's carefully prepared defense unanswered and effectively deflected.
- As a target, it's wise to assume that the framer has had more communication with others than you know, and that some of those others are convinced that you've done and said what the framer claims. When you hear of new charges, try to draw out more, to get everything on the table before trying to turn things around. To avoid further spreading falsehoods, privacy is best, but privacy is not always possible.
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More articles on Workplace Politics:
- Currying Favor
- The behavior of the office kiss-up drives many people bats. It's more than annoying, though —
it does real harm to the organization. What is the behavior?
- A Critique of Criticism: II
- To make things better, we criticize, but we often miss the mark. We inflict pain without meaning to,
and some of that pain comes back to us. How can we get better outcomes, while reducing the risks of
- Rope-A-Dope in Organizational Politics
- Mohammed Ali's strategy of "rope-a-dope" has wide application. Here's an example of applying
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- Projects as Proxy Targets: I
- Some projects have detractors so determined to prevent project success that there's very little they
won't do to create conditions for failure. Here's Part I of a catalog of tactics they use.
- When the Answer Isn't the Point: II
- Sometimes, when we ask questions, we're more interested in eliciting behavior from the person questioned,
rather than answers. Here's Part II of a set of techniques questioners use when the answer to the question
wasn't the point of asking.
Forthcoming issues of Point Lookout
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- In this Part II of our look at solving hard problems, we continue developing properties of the solution, and look at how we get from the beginning to the end. Available here and by RSS on July 5.
- And on July 12: Performance Issues for Non-Supervisors
- If, in part of your job, you're a non-supervisory leader, such as a team lead or a project manager, you face special challenges when dealing with performance issues. Here are some guidelines for non-supervisors. Available here and by RSS on July 12.
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- The Power Affect: How We Express Our Personal Power
- Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program. Here are some upcoming dates for this program:
- Creating High Performance Virtual Teams
- Many people experience virtual teams as awkward, slow, and sometimes
frustrating. Even when most team members hail from the same nation or culture, and even when they all
speak the same language, geographic dispersion or the presence of employees from multiple enterprises
is often enough to exclude all possibility of high performance. The problem is that we lead, manage,
and support virtual teams in ways that are too much like the way we lead, manage, and support co-located
teams. In this program, Rick Brenner shows you how to change your approach to leading, managing, and
supporting virtual teams to achieve high performance using Simons' Four Spans model of high performance.
Read more about this program. Here's an upcoming date
for this program:
- Baci Grill, 134 Berlin
Road, Berlin, CT 06416: September 19,
Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
- Baci Grill, 134 Berlin Road, Berlin, CT 06416: September 19, Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
- The Race to the South Pole: Ten Lessons for Project Managers
- On 14 December 1911, four men led by Roald
Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen
had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished.
As historical drama, why this happened is interesting enough, but to organizational leaders, business
analysts, project sponsors, and project managers, the story is fascinating. Lessons abound. Read
more about this program. Here's an upcoming date for this program:
- CTCPA, 716 Brook Street,
Rocky Hill, CT 06067: September 20,
Full-day Workshop, Southern New England Chapter of the Project Management Institute. Register now.
- CTCPA, 716 Brook Street, Rocky Hill, CT 06067: September 20, Full-day Workshop, Southern New England Chapter of the Project Management Institute. Register now.
Beware any resource that speaks of "winning" at workplace politics or "defeating" it. You can benefit or not, but there is no score-keeping, and it isn't a game.