Point Lookout: a free weekly publication of Chaco Canyon Consulting
Volume 17, Issue 24;   June 14, 2017: Power Affect

Power Affect

by

Expressing one's organizational power to others is essential to maintaining it. Expressing power one does not yet have is just as useful in attaining it.
Barack Obama, 44th President of the United States

Barack Obama, 44th President of the United States, speaking in the East Room of the White House in 2010. The slow pace of Mr. Obama's speaking, whether making casual remarks or more formal pronouncements, enables him to take the care required of someone whose every word is parsed by thousands of pundits. But more important, it leaves him a reserve to escalate his pace and intensity when he comes to important points in his speeches. Record one of them and pay attention to tempo when you listen to it. Photo by Bill Ingalls courtesy U.S. National Aeronautics and Space Administration.

In psychology, to display affect is to express one's inner feelings or emotion. But just as humans can lie with words, they can also intentionally display false affect. When they do, the affect display is incongruent. Masters of incongruent affect can gain advantages in the workplace by adopting an affect consistent with organizational power beyond their current status. These power pretenders can gain advantages because people who are relatively unfamiliar with the power affect are less able to distinguish the incongruent power affect from the congruent. In this state of confusion, people confer on power pretenders more deference than is their due, and thus mastery of the incongruent power affect begets power.

To avoid confusing the incongruent power affect with the real thing, begin by learning to recognize how the powerful express their power.

Demeanor
Generally, the powerful move slowly. They carry little with them — no cases, few devices, sometimes not even a pad. They stand or sit erect but relaxed. They behave like professional poker players when the stakes are high, exhibiting extraordinary personal control.
All this can change in an instant. When it changes, it changes in a controlled manner, to some new state of control.
Facial expressions
On cursory examination, the powerful seem to be expressionless, but they often match the iconic expressions of power that we see in film and in many politicians, especially post-election. Think of political leaders addressing their nations on television, or of actors who play those roles. They're calm and alert, focused and engaged, but not inordinately so.
To detect the facial expressions of power, begin by recognizing your own responses to them. When you next notice that in yourself, carefully observe the person who elicited that response.
Gaze and glares
Acknowledgment of others through engaged but non-threatening eye contact is the norm in most societies, though the definitions of "engaged" and "non-threatening" do vary somewhat. The effects and likely intent of an eye engagement depend on the culturally neutral forms available. It's likely that they're similar to your own, because most of us spend our lives in our cultures of origin, or cultures closely related.
Eye contact Generally, the powerful move slowly.
They carry little with them — no cases,
no devices, sometimes not even a pad.
outside the neutral band — either too little or too much — can be intimidating. Someone who refuses to look at you while engaging others with pleasant directness could be trying to isolate you. Someone who engages in overly aggressive, overly direct or even threatening glares might be doing the same.

Expressing power is usually a choice. Why would anyone do that? Almost certainly, it will not lead to an outcome best for all concerned. Outcomes biased in favor of the powerful are less likely to advance the group than are outcomes arrived at collaboratively. Almost certainly, expressions of power are intended to benefit those doing the expressing. When next you notice an expression of power, consider whether the power is real, or merely an expression. Go to top Top  Next issue: Anticipate Counter-Communication  Next Issue

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Person-to-Person Communications: Models and Applications
When Person-to-Person Communications: Models and Applicationswe talk, listen, send or read emails, read or write memos, or when we leave or listen to voice mail messages, we're communicating person-to-person. And whenever we communicate person-to-person, we risk being misunderstood, offending others, feeling hurt, and being confused. There are so many ways for things to go wrong that we could never learn how to fix all the problems. A more effective approach avoids problems altogether, or at least minimizes their occurrence. In this very interactive program we'll explain — and show you how to use — a model of inter-personal communications that can help you stay out of the ditch. We'll place particular emphasis on a very tricky situation — expressing your personal power. In those moments of intense involvement, when we're most likely to slip, you'll have a new tool to use to keep things constructive. Read more about this program. Here's a date for this program:

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