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21st Century Business Travel: Tips for the e-Enabled Business Traveler

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21st Century Business Travel: Tips for the e-Enabled Business Traveler

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Are your business trips long chains of stressful misadventures? Have you longed for a better way to get from A to B relaxed and refreshed? First class is one way, but you can avoid the high costs if you know the tricks of the masters of 21st-century e-enabled business travel.


Getting from here to there can be wearing, stressful and an out-and-out waste of time, if you keep doing what you've been doing. If you're like most of us, you know some of the little tricks that can make a difference in the common travel situations that most of us discover. But there's a lot more to know, and if you follow the trails already blazed by others, you can avoid the traps that trapped them.

Business travel is changing fast. Even if you scan the Web for travel tips, much of what you find, though helpful, is out of date or soon-to-be out of date, obsoleted by dramatic developments on the Web itself, or in mobile devices. For business travelers, keeping current isn't just keeping up with the latest fads.

Read 21st Century Business Travel: Tips for the e-Enabled Business Traveler to learn the secrets the travel pros already know. It's packed with tricks and techniques that let you fly through security, or get the best available rental car, or the safest hotel room, and much more. For instance, you'll learn how to configure your email (for free) so that if your address ever changes, all you have to do is tell one organization, instead of dozens of frequent-flyer, hotel, and car rental loyalty programs.

This book can make the difference between an OK trip and an astonishingly successful one. It can mean that you catch a flight you didn't know existed, shortening your trip by two days. It can mean the difference between a window seat with an actual window, and window seat with a clear view of a wall.

Download on iTunesThis ebook is also available as an iBook at Apple's iTunes Store. Since all my ebooks are available in Acrobat (PDF) format, you've always been able to read them on ebook readers, such as iPad, iPhone, Nook, or Kindle. But this iTunes version makes use of the special capabilities of modern ebook readers. Check it out!
Some sample tips

Here's a sample:

Be clever about seat selection
Before you reserve your seat, or before you change your seat, visit SeatGuru.com for seat information. If you want a quiet seat, if you need some extra legroom, or if you want to be sure that your seat reclines, this site is a great reference. You'll need to know the type of equipment you're flying. Incomplete coverage of US domestic airlines, and only a few international.
Ask for a change of gloves
If you or your carry-on bags are searched at airport security, ask the agent to please change to fresh latex gloves. You have no idea (and you don't want to know) where those gloves have already been.
Carry photos of your luggage
Carrying a hardcopy photo of each item of checked baggage in your carry-on could be very helpful if your checked baggage is lost. You can snap the photo once and use it for many trips — until the bag is lost for good, that is.

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Table of contents

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Travel Smart

  • Put luggage tags inside your bags too
  • Choose roller bags wisely: two wheels or four?
  • Carry a wallet that fits the currencies you expect to use
  • Reduce your load by planning to do laundry
  • Use transparent plastic bags
  • Dress dark
  • Limit your color palette
  • Limit clothing variety
  • Leave space in your luggage
  • Avoid picking up hardcopy material
  • Pack ahead and compress
  • Be judicious about using the exterior pockets of your carry-on roller bag
  • Know what time it is
  • Remember the roadway
  • Check that the moving walkway is actually moving
  • Become a power user of your mobile devices
  • Send maps to your not-so-smart smartphone
  • Store travel-related phone numbers in your electronic devices
  • Automate travel-related data management with TripIt
  • Become familiar with Google Translate
  • Know what kind of electrical adaptor(s) you need
  • Understand the body language of your destination culture
  • Carry vaccination documents
  • Carry an inflatable neck pillow
  • If you don't plan to answer your mobile phone, turn it off
  • Use your phone's vibrate function sparingly
  • Adjust your phone's backlight to conserve power
  • Understand how your device usage affects battery drain
  • Carry a power bank with a USB recharge port
  • Add battery capacity directly to your phone
  • Don't depend solely on your digital wallet
  • Carry a headset or hands-free for your mobile devices
  • Know whether your destination requires hands-free phones
  • Know whether your destination bans texting while driving
  • Consider carrying your toll transponder
  • Carry spot remover on longer trips
  • Know where to get business travel tips

Travel Smart by Air

  • Know the worst flying days and times
  • Avoid holiday travel
  • Follow airport tweets
  • Park your car battery-end-out in long term parking lots
  • Be clever about seat selection
  • Prepare for checking your carry-on if using a regional jet
  • Carry a hardcopy of your airline's "contract of carriage"
  • Know your carrier's policy vis-à-vis "customers of size"
  • Pack small
  • Pack light
  • Use a multi-port USB charger
  • Pack extra underwear
  • Hedge your bets on flights
  • Avoid weather risks
  • Use a weather radar app to improve your situational awareness
  • If you expect delays, don't check in on line
  • Don't book the last flight
  • Avoid the perils of codeshare
  • Don't volunteer to check your carry-on
  • Know what to do when your departing flight is delayed
  • Be conservative if your flight has been cancelled
  • Understand the game theory of departing flight delay announcements
  • Make a hotel reservation just in case
  • Update your seat selection 24 hours before departure
  • Choose your seat with meals in mind
  • Choose your seat with the sun in mind
  • Know how to track flight progress
  • Know how to assess schedule performance
  • Know how to avoid lap-held infants
  • Sign up for travel alerts
  • Equip your mobile devices with trip-relevant apps
  • Carry emergency rations
  • Use an airline credit card
  • Stay current by following the blogs

Fly Through Airport Checkpoints

  • The fastest way through security checkpoints: avoid them
  • Adjust your security assumptions as needed
  • For traveling inside the U.S., install the TSA mobile app
  • Set a Google alert for "TSA security changes"
  • Subscribe to TSA's notification service
  • Use TSA's blog archive
  • Check historical airport security wait times in advance
  • Know what to do if your ID is lost, stolen, or otherwise unavailable
  • Not all checkpoints are created equal
  • The black diamond lane is not necessarily the fastest
  • If you do carry medical liquids, keep paperwork handy
  • Know how to change planes without going through security again
  • Understand photo ID requirements
  • Carry two government-issued photo IDs
  • Keep your photo IDs up to date
  • Set expiration reminders for all your IDs
  • Carry a duplicate photo ID
  • Carry a photocopy of your passport
  • Carry spare passport photos
  • Don't rely on a damaged passport
  • Know whether your passport expires too soon
  • Align your airline ticket name and your ID name
  • Take special care if your name changes
  • Understand the TSA prohibition on liquids, gels, and aerosols
  • Understand why wearing tight skirts leads to secondary screening
  • Have empty liquids containers with capacity markings
  • Carry at least one extra one-quart zip-top plastic bag
  • Gel insoles aren't permitted in aircraft cabins
  • Peanut butter is a liquid
  • Know about other weird liquid restrictions
  • Avoid false positives by explosive sniffers
  • Assume that your carry-ons will be searched in public view
  • Pack in layers
  • Be wary of speaker gifts and conference swag
  • Pack systematically
  • Neatly coil cables and cords in your carry-on
  • Be certain that all devices can be powered on
  • Pack small clothing items in zip-top plastic bags
  • Don't stack books in your checked luggage
  • Don't pack spare batteries in your checked luggage
  • Pay special attention to cables and cords in checked baggage
  • Don't pack electronic smoking devices in checked baggage
  • There is no such thing as a TSA-approved laptop bag
  • At security checkpoints, leave small electronic items in your carry-on
  • Avoid wearing large metal jewelry
  • Avoid clothing with metallic components
  • Avoid metal belt buckles
  • Wear slip-on shoes at the airport
  • Wear shankless shoes at the airport
  • Assume that at some point you'll have to gate-check your carry-on roller bag
  • Empty your pockets before you reach the security checkpoint
  • Use a mobile boarding pass if you can, but don't rely on it
  • Don't assume that your hotel-printed paper boarding pass will work
  • Know the disadvantages of the mobile boarding pass
  • Get a mobile boarding pass even if you can't board with it
  • Use your AMTRAK ticket like a mobile boarding pass
  • A tip for the far-sighted
  • Take care not to brush the portal sides as you pass through the magnetometer
  • Know what can happen in case of attack

Understand Trusted Traveler Programs

  • Understand the purpose of trusted traveler programs
  • Tell your airlines your pre-screen ID
  • Join the programs that benefit you most
  • In the U.S., it all begins with…
  • U.S. TSA Pre✓ is available for domestic and some international itineraries
  • U.S. passport holders: get a biometric passport
  • Be aware of U.S. proof of citizenship requirements
  • Australia's SmartGate is available to U.S. travelers
  • Be aware of which airports and airlines offer trusted traveler programs
  • Be prepared for random selection
  • Expedited screening doesn't mean no screening
  • Consider questions of trusted-traveler etiquette

Work on the Road

  • Work en route
  • Accept the limitations of working on the road
  • If tap typing is difficult, dictate
  • Use your tablet to supplement your laptop
  • Make a conscious choice about conversation
  • Decide which time zone you're in
  • Don't rely on your hotel room clock
  • Turn off the hotel room clock alarm
  • Charge your equipment before you depart
  • Consider leaving your toothbrush charger behind
  • Carry your chargers in your carry-on
  • Carry a spare battery for your mobile phone in your carry-on
  • Find Wi-Fi hotspots before you leave home
  • If you subscribe to a Wi-Fi service, download their locator app
  • Be aware of public Wi-Fi security issues
  • Know how to control your land-line voicemail system remotely
  • Clear your land-line voicemail box(es) before you leave home
  • Carry an Ethernet cable with your computer
  • Carry a three-outlet power tap
  • Carry a three-prong to two-prong grounding converter
  • Carry a six-foot to eight-foot extension cord
  • Carry some simple tools
  • Have an Internet-based fax account
  • Carry a line voltage tester
  • Know about power availability at the airport
  • Carry a prepaid phone card or account
  • Know how to make a second call on a calling card
  • Never put your mobile devices or important papers in checked luggage
  • If you're still using a hardcopy planner, get with it: go electronic
  • Carry a hardcopy of your address book
  • Carry basic office supplies
  • Make generic entries in your address book

Get the Fringe Benefits

  • Earn elite status fast
  • Use your miles
  • Get a loyalty card management app for your mobile devices
  • Subscribe to at least one newsletter
  • Join hotel loyalty programs
  • Join auto rental loyalty programs
  • Install travel-related apps on your mobile devices
  • Ask for what you want
  • Get permanent email forwarding
  • Get roadside assistance included
  • Get the best rental car
  • Favor rental car models that are compatible with your devices
  • Don't stay in the airline's hotel
  • Get toiletry compensation for luggage delays
  • Catch the server's eye
  • Sit in over-wing exit rows
  • Focus your bookings

Enjoy the Journey

  • Load a travel guide onto your phone or tablet
  • Install the GateGuru app on your mobile devices
  • Carry recorded books or courses
  • Get known at your home airport
  • Know how to find restaurants you'll like
  • Enjoy layovers
  • Search the Web for the ten best of anything
  • Know how to get the best from your hotel room coffeemaker
  • Learn about hotel amenities in advance
  • Make spa appointments before you arrive
  • Make dinner reservations before you arrive
  • Get out and enjoy where you are
  • Know the local holidays, festivals, and celebrations
  • Watch your hometown team play when they're on the road
  • Build or refresh your network
  • Look up old friends
  • Take a book or two
  • Carry classics electronically
  • If you can't find the electronic form of the book you want, make one
  • Check book publishers for ebook deals
  • Have a portable hobby
  • Bring your own videos
  • Tack on extra days
  • Take it easy
  • Use checklists for packing what you need
  • Take your checklist with you
  • Don't unpack when you get there
  • Repack when you get home
  • Have two (or more) sets of luggage
  • Use checklists for pre-trip and post-trip action items

Stay Healthy

  • Handshakes and public surfaces are risky
  • Keep well hydrated
  • Eat what you normally eat
  • Know how to keep fruit in your diet
  • Ask security personnel to change gloves
  • Don't drink tap water on airplanes
  • Understand the effects of cabin air pressure
  • Beware airline pillows and blankets
  • Put a note in your checked baggage
  • Watch your back
  • Put on an extra pair of socks before entering airport security checkpoints
  • Dress for the cold
  • Plan your dental work
  • Know how to deal with jet lag
  • Exercise as usual
  • Exercise in your room if you must
  • With fitness bands, keep it simple and light
  • Use the hotel stairwell
  • Work out in the morning
  • Ask for a walking meeting
  • Ask your hotel concierge about local athletic facilities partnerships
  • Use the Web to find local athletic facilities
  • Ask your health club about exchange agreements
  • Learn about that gear before you buy it
  • Carry hand sanitizer in a spray pen package
  • Don't handle the hotel room TV remote
  • Phones, pens, light switches, and door handles aren't safe either
  • Know how to recognize and deal with bed bugs
  • Use the luggage rack in your hotel room
  • Mark your bags to indicate the "front"
  • Get a luggage rack for home use
  • Keep your clothes off the hotel room floor
  • Take control of your diet
  • Don't eat airline food
  • Don't eat airport food either
  • On long flights, get up and walk around
  • On long drives, stop and stretch
  • Use the overhead air vent onboard aircraft (or not)
  • Carry a few sticks of gum
  • Have a 36-hour rule for fevers
  • Know how to find good public restrooms

Know How to Handle Unusual Events

  • Set Google alerts for airline non-refundability waivers
  • Set Google alerts for miscellaneous events
  • Use social media to monitor acute events
  • Know how to disable a Google alert without deleting it
  • Never miss a chance to charge your devices
  • Carry cash
  • Carry some snacks
  • Be prepared to sleep in the airport
  • Understand your medical plan
  • Enter "ICE" in your mobile device address book
  • Know how to permit "ICE" access to your mobile device
  • Know how to use the "near" keyword at Google
  • Keep an emergency kit in your car

Be Safe and Secure

  • Don't post your itinerary
  • Don't post your boarding passes
  • Let someone know your itinerary
  • U.S. citizens: before traveling abroad, sign up with STEP
  • Sign your passport and fill in the emergency contact information
  • Become mobile device security-aware
  • Don't leave mobile devices in a hot car
  • Know how to encrypt files on your laptop
  • Turn off Bluetooth and Wi-Fi on your mobile devices when not in use
  • Use a longer pass code for your mobile devices
  • Use your mobile device to snap photos of important signage
  • Carry an emergency contact card
  • Understand that thieves can steal data from your contactless passport, identity cards, or credit cards
  • Protect your passport against illicit scanning
  • Keep your U.S. passport card in a scan-resistant case
  • Keep all RFID-carrying credit cards in a scan-resistant case
  • Know the most popular urban legends
  • Favor larger, younger aircraft
  • Don't text while driving
  • Use turn-by-turn audio coaching in your map app while driving
  • When traveling by car, protect the security of your route
  • Never place your car keys inside the trunk of your car
  • Know where your car's emergency flasher button is
  • Backup your laptop before you depart
  • Update your mobile devices' apps before you depart
  • Backup or sync your phone, tablet, and other mobile devices before you depart
  • Carry only the credit cards you use
  • Photocopy or scan the credit cards you do carry
  • Record critical information about the cards you carry
  • Prepare for pickpockets
  • Carry a dummy wallet
  • If you don't like money belts, try a leg safe
  • Before staying at an unfamiliar hotel, check it out with Google Street view
  • If you're nodding off at the airport departure gate, secure your belongings
  • Don't trust a stranger with your bags
  • On board the aircraft, keep a close eye on valuables
  • In any situation, minimize your NOSI: the number of separate items you're carrying
  • Know your NOSI
  • Measure your NOSI whenever you move from place to place
  • Take extra care in high-NOSI situations
  • Know your personal leave-behind patterns
  • Have standard places for your belongings in high-NOSI situations
  • Know how to make your rental car not look rented
  • Always request a rental car with a trunk
  • Use Google street view to see your destination
  • Use Google street view for tricky intersections on the way to your destination
  • At the airport security checkpoint, load the conveyor belt wisely
  • Avoid stacking empty bins at the security checkpoint
  • At the checkpoint, prevent theft by talking to the passenger in line in front of you
  • Reverse your luggage tags
  • Minimize the information on your luggage tags
  • Secure your electronic devices
  • Set a Google alert for security issues with your own devices
  • Tape your business card to the bottom of your laptop and tablet
  • Tape your mobile phone number to the back of your photo ID
  • Be sure your mobile phone number is on your luggage tags
  • Sign up for an item ID tag service
  • Park important electronic documents in the cloud
  • Use a commercial file storage service
  • Carry identification numbers of important documents
  • TSA-approved luggage locks won't stop thieves
  • Have a "This Is Not Your Bag" sign inside your bag
  • Know how to contact the airport lost and found
  • Use cable ties as a lock alternative
  • Use cable ties to mark your bag uniquely
  • When arriving at the hotel, stay with your luggage
  • When checking in at a hotel, don't let the clerk say your room number aloud
  • When checking in at a hotel, pay attention to your credit card
  • Always verify your credit card
  • Know how to protect yourself from tip fraud
  • If you need receipts, get hardcopy
  • Lock your luggage when you're out of your hotel room
  • Carry a couple of clothespins or clips
  • Beware iCrime or "Apple-picking"
  • Know how to prevent hotel room break-ins
  • Carry a small bell and tape it to the inside of your hotel room door
  • Wrap a brightly colored band around each piece of luggage
  • Carry photos of your luggage
  • Keep your carry-ons in sight
  • Carry a small flashlight at all times
  • Request a hotel room on a low floor
  • Be prepared to evacuate your hotel room
  • Set your flashlight on the hotel nightstand when you retire
  • Check your flashlight every three months or so
  • Request the minimum number of hotel room keys
  • Know what to do if you lose your hotel room card key
  • Don't use the "Please make up room" sign
  • Keep the "Do not disturb" sign on your hotel room door even when you're out
  • When entering your hotel room for the first time, check first that it's empty
  • Check the patio door and the pass-through door routinely
  • Secure the hotel room door whenever you're in the room
  • Never accept a hotel room with defective security locks
  • When traveling alone, avoid using the room service door hanger
  • Keep the hotel room drapes closed
  • Keep small valuables with you — not in your hotel room
  • Know how to hide things if you have to
  • If you must leave your laptop at the hotel, secure it
  • Tablet locks aren't here yet
  • Understand the limitations of the in-room safe
  • When choosing a lock combination, rely on randomness
  • Consider a hotel room safe security lock
  • Decline turndown service
  • Never open your hotel room door to an unexpected knock
  • Validate before opening your hotel room door to the expected knock
  • After a room break-in, call the police first
  • Give the appearance of two
  • Be discrete about reading maps
  • Use the Web to stay current
  • Carry medication on board

Be Comfortable

  • Know what to do if the hotel sells out
  • Wear comfortable shoes
  • Wear sneakers en route
  • For long trips, consider a travel vest
  • Consider carrying a footrest for air travel
  • Regularly shift the position of your under-seat carry-on
  • Carry a spare key for your own car
  • Avoid overnight flights
  • Wear earplugs on airplanes
  • Supply business contact information, not personal contact information
  • Take charge of your hotel room assignment
  • Make special requests in advance
  • Ship home what you don't need
  • Pack wrinkle-free
  • Pack roller bags with heavy items near the wheels

Save a Little Money

  • Know the rules for airline ticket change fees
  • Use the guest laundry
  • Know the options for laundry detergent
  • Beware the red-eye booking blunder
  • Buying new can be cheaper than cleaning
  • Know how to convert clothing and shoe sizes
  • Know how to convert currency amounts
  • Use a taxi fare computation service
  • Use Uber, Lyft, and the like, wisely
  • Consider alternative airports
  • Stay an extra day
  • Use public transit
  • After reserving a hotel room on line, call the property directly
  • Check your battery before buying Wi-Fi on board
  • Get Skype for your all your devices
  • Gather Skype addresses in advance
  • Suggest to others that they enroll in Skype
  • When using Skype from a laptop, remember your Bluetooth headset
  • Use WhatsApp Messenger
  • Think before you accessorize your mobile devices
  • Understand why "buying later" can be astonishingly cheap
  • Print and carry your limo service or auto rental booking confirmation
  • Book a rental car at least one grade smaller than you need
  • Don't be fooled by special offers for auto rentals
  • Avoid airport auto rentals if you can
  • Examine fuel charges carefully
  • Inspect your rental vehicle before you drive away
  • Retain all rental car documents for one year
  • Consider parking near the hotel instead of at the hotel
  • Know how to save when parking at airports
  • Install a parking facility locator app
  • Buy gas cheap
  • Decline the mini-bar key
  • Beware the motion-sensor mini-bar
  • Track airfare changes with YAPTA
  • Beware airfare price comparisons
  • Avoid using your hotel room phone
  • Use free phone number information services
  • Install a 411 app in your mobile devices
  • Know how to skip the outgoing message on mobile phones
  • Avoid in-airport hotels
  • Pack snacks
  • Pack a lunch
  • Be ridiculously disciplined about tracking your expenses
  • Avoid foreign exchange credit card fees
  • Avoid transaction fees on your ATM transactions
  • Consider booking a compassion fare

Think of Home

  • Call home often
  • Use the Internet to stay in touch
  • Remember special days
  • Do lightweight shopping errands on the road
  • Carry a small framed photo of loved ones
  • Talk to people
  • Leave surprise voicemail messages
  • If you have a refrigerator in your hotel room
  • If you live alone, have fresh produce delivered when you return
  • Bring your own music
  • Avoid broadcast news if you can
  • Get your hometown news on line
  • Visit relatives
Details and additional information

This item is also available in 10-copy packs (USD 11.50 per copy), in 50-copy packs (USD 10.60 per copy), in 100-copy packs (USD 8.60 per copy) and in 500-copy packs (USD 7.10 per copy).

21st Century Business Travel is in Acrobat format, which gives you several advantages. You can print it, and read it like any book. Or in electronic form, you can use the search capability of Adobe Reader to find passages of special interest to you. If you load it onto your laptop, tablet, or other mobile device, you can read it anywhere — and it's weightless, too. 97 pages.

More info

File size:2.2 MBytes
Print length:97 pages
Simultaneous Device Usage:Unlimited devices, but single user
Publication date:August 19, 2016
Sold by:Chaco Canyon Consulting

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Last modified: 04 Sep 2016 06:58 Eastern Time


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