It's OK to hate meetings. It's not OK to hate meetings while at the same time doing the very things that make them so unproductive and hateful. Last time we examined some meeting patterns that distract us by creating or contributing to toxic conflict. This Part II explores distractions that waste time through irrelevance or by hijacking the meeting agenda to personal ends.
- Axe grinding
- To advance a previously blocked project of their own, or to inject an I-told-you-so, some make contributions that have the not-so-hidden purpose of advancing their previously blocked projects. The group must then knock down this obstacle before it can begin problem solving.
- Horn-blowing is making a contribution that reminds the group of something the horn-blower considers to have been his or her own personal achievement. See Backdoor Bragging.
- Rhetorical fallacies
- Rhetorical fallacies are errors of logic, used intentionally or not, that cause the group to come to erroneous conclusions unknowingly. There are dozens of different fallacies. Read about a few of the more common rhetorical fallacies.
- Electronic fiddling around
- If you want meetings to be worthwhile, give them your full attention. Composing or reading mail, texting, tweeting, surfing, or other forms of electronic fiddling around can cause us to lose contact with the discussion. Follow the chainsaw rule: If you can't do it while operating a chainsaw, don't do it while attending a meeting.
- As a group is discussing several related issues, it might slide into a discussion of the order of discussing the issues, without really making a conscious choice to discuss the discussion. Any conscious choice is more likely to lead to a productive outcome.Follow the chainsaw rule:
If you can't do it while
operating a chainsaw, don't
do it while attending
- Inappropriate problem solving
- Once the group identifies a problem, the temptation to dive into solving it is almost irresistible, even if complete information is lacking, or the group doesn't own the problem, or critical people are not in attendance. See "The Solving Lamp Is Lit," Point Lookout for September 6, 2006, for more.
- Even when we're solving a problem that is ours to solve, and even when we have the people and information we need, we can be distracted by the urge to solve it in an optimal way. Most of the problems modern organizations face don't actually have optimal solutions. Solutions have strengths and weaknesses, depending on our goals. There usually is no single best way. See "Holey Grails," Point Lookout for October 23, 2002, for more.
- Optimization, described above, entails discussing the best way to do something. Meta-optimization is a discussion of the best way to discuss optimizing something. A group that regularly gets so distracted that it enters a meta-optimization discussion is a group in need of distraction training.
Do you spend
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Forthcoming issues of Point Lookout
- Coming March 21: Narcissistic Behavior at Work: III
- People who behave narcissistically tend to regard themselves as special. They systematically place their own interests and welfare ahead of anyone or anything else. In this part of the series we consider how this claimed specialness affects the organization and its people. Available here and by RSS on March 21.
- And on March 28: Narcissistic Behavior at Work: IV
- Narcissistic behavior at work is more damaging than rudeness or egotism. It leads to faulty decisions that compromise organizational missions. In this part of the series we examine the effects of constant demands for attention and admiration. Available here and by RSS on March 28.
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- The Power Affect: How We Express Our Personal Power
- Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.