When bullies engage their targets, they do more than humiliate, abuse, or apply violence — they build and maintain their advantage. The bully seeks confrontation only in topic areas and settings where targets are relatively incapable of defense, and certainly incapable of counterattack. "Standing up to" the bully usually fails. To end the bullying, targets must not wait to be attacked. They must seize the initiative to mount an effective counterattack.
Here is a set of guidelines for ending the bullying, using OODA as a guide. In this Part I we focus on seizing the initiative.
- Accept that counterattack is essential
- Defensive strategies don't work. In terms of the OODA model, the bully seeks positional advantage, and maintains a position "inside the target's OODA loop." That is, before the target can counter a bully's action, the bully will have acted to block the target. For example, bullies know and prevent whatever their targets might try to do in defense, by positioning the target unfavorably in the minds of bystanders, and by readying exonerating explanations for their own behavior. They limit their targets' access to supervisors, wavering bystanders, or information the target could use to support a claim of abuse.
- The bully has prepared for and rendered ineffective whatever the target might try to do in defense. That's the main reason why defense is ineffective. Counterattack is essential.
- Address your reticence about counterattack
- The "D" in OODA stands for Decide. When we consider responding to the bully, we assemble our options and select from among them. Any reticence about counterattack affects not only how we select from among our options, but also the list of options we assemble.
- Targets reticent about counterattack tend to consider options biased in favor of defense. They select for execution less aggressive options. Reticence about attacking is healthy in everyday life, but when being bullied, such reticence is self-destructive. Targets who deal effectively with the source of this reticence are more likely to choose effective responses to the bullying.
- Mount massively coordinated counterattacks
- Counterattacking Counterattacking too feebly
is a common error
targets maketoo feebly is a common error targets make. Bullies know that counterattacks are possible, but since they select "easy" targets, they usually expect feeble counterattacks, if any.
- Bullies generally don't expect massively coordinated counterattacks. That's one reason why massively coordinated counterattacks are so successful. A massively coordinated counterattack is an attack on multiple fronts, simultaneously. Simultaneity overwhelms the bully's ability to process what's happening, enabling the target to get inside the bully's OODA loop. An example: filing a grievance with your employer, filing a lawsuit against the bully personally, and filing a lawsuit against the employer — all on the same day. The key principle: when you counterattack, escalate to the max. Hold nothing back.
Are you being targeted by a workplace bully? Do you know what to do to end the bullying? Workplace bullying is so widespread that a 2014 survey indicated that 27% of American workers have experienced bullying firsthand, that 21% have witnessed it, and that 72% are aware that bullying happens. Yet, there are few laws to protect workers from bullies, and bullying is not a crime in most jurisdictions. 101 Tips for Targets of Workplace Bullies is filled with the insights targets of bullying need to find a way to survive, and then to finally end the bullying. Also available at Apple's iTunes store! Just USD 9.99. Order Now!
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More articles on Workplace Bullying:
- Deniable Intimidation
- Some people achieve or maintain power by intimidating others in deniable ways. Too often, when intimidators
succeed, their success rests in part on our unwillingness to resist, or on our lack of skill. By understanding
their tactics, and by preparing responses, we can deter intimidators.
- When the Chair Is a Bully: III
- When the Chair of the meeting is so dominant that attendees withhold comments or slant contributions
to please the Chair, meeting output is at risk of corruption. Because Chairs usually can retaliate against
attendees who aren't "cooperative," this problem is difficult to address. Here's Part III
of our exploration of the problem of bully chairs.
- See No Bully, Hear No Bully
- Supervisors of bullies sometimes are unaware of bullying activity in their organizations. Here's a collection
of indicators for supervisors who suspect bullying but who haven't witnessed it directly.
- Overtalking: I
- Overtalking is the practice of using one's own talking to prevent others from talking. It can lead to
hurt feelings and toxic conflict. Why does it happen and what can we do about it?
- Shame and Bullying
- Targets of bullies sometimes experience intense feelings of shame. Here are some insights that might
restore the ability to think, and maybe end the bullying.
Forthcoming issues of Point Lookout
- Coming July 5: Tackling Hard Problems: II
- In this Part II of our look at solving hard problems, we continue developing properties of the solution, and look at how we get from the beginning to the end. Available here and by RSS on July 5.
- And on July 12: Performance Issues for Non-Supervisors
- If, in part of your job, you're a non-supervisory leader, such as a team lead or a project manager, you face special challenges when dealing with performance issues. Here are some guidelines for non-supervisors. Available here and by RSS on July 12.
I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenEygShgcpVkWInXBfner@ChacsYRzKWrfCRlEeFXmoCanyon.com or (617) 491-6289, or toll-free in the continental US at (866) 378-5470.
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- The Power Affect: How We Express Our Personal Power
- Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program. Here are some upcoming dates for this program:
- Creating High Performance Virtual Teams
- Many people experience virtual teams as awkward, slow, and sometimes
frustrating. Even when most team members hail from the same nation or culture, and even when they all
speak the same language, geographic dispersion or the presence of employees from multiple enterprises
is often enough to exclude all possibility of high performance. The problem is that we lead, manage,
and support virtual teams in ways that are too much like the way we lead, manage, and support co-located
teams. In this program, Rick Brenner shows you how to change your approach to leading, managing, and
supporting virtual teams to achieve high performance using Simons' Four Spans model of high performance.
Read more about this program. Here's an upcoming date
for this program:
- Baci Grill, 134 Berlin
Road, Berlin, CT 06416: September 19,
Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
- Baci Grill, 134 Berlin Road, Berlin, CT 06416: September 19, Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
- The Race to the South Pole: Ten Lessons for Project Managers
- On 14 December 1911, four men led by Roald
Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen
had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished.
As historical drama, why this happened is interesting enough, but to organizational leaders, business
analysts, project sponsors, and project managers, the story is fascinating. Lessons abound. Read
more about this program. Here's an upcoming date for this program:
- CTCPA, 716 Brook Street,
Rocky Hill, CT 06067: September 20,
Full-day Workshop, Southern New England Chapter of the Project Management Institute. Register now.
- CTCPA, 716 Brook Street, Rocky Hill, CT 06067: September 20, Full-day Workshop, Southern New England Chapter of the Project Management Institute. Register now.
Beware any resource that speaks of "winning" at workplace politics or "defeating" it. You can benefit or not, but there is no score-keeping, and it isn't a game.