Returns Policy

elcome to ChacoCanyon.com. When you order products or services using this Web site, you are acknowledging that you have read and accept this returns policy.

Physical Products

We will accept returns of physical products, such as books and CDs, within 30 days of our shipment to you for a full refund. We'll also pay the return shipping cost if the return is a result of our error. Refunds may be partial if the product bears signs of use.

Services and Downloadable Electronic Products

We don't accept cancellations of services after delivery, or returns of downloadable electronic products after they have been released to you for downloading. These products include downloadable e-books or downloadable recordings. If you're dissatisfied with a downloadable electronic product, we do offer a credit, but we do not offer a refund. We do not provide credits or refunds on services, workshop fees, consulting fees or retainers.