Returns Policy

elcome to ChacoCanyon.com. When you order products or services using this Web site, you are acknowledging that you have read and accept this returns policy.

Physical Products

We will accept returns of physical products, such as books and CDs, within 30 days of our shipment to you for a full refund. We'll also pay the return shipping cost if the return is a result of our error. Refunds may be partial if the product bears signs of use.

Services and Downloadable Electronic Products

We don't accept cancellations of services after delivery, or returns of downloadable electronic products after they have been released to you for downloading. These products include downloadable e-books or downloadable recordings. If you're dissatisfied with a downloadable electronic product, we do offer a credit, but we do not offer a refund. We do not provide credits or refunds on services, workshop fees, consulting fees or retainers.

Are You the Target of a Bully?

Are you being bullied at work? Is someone you supervise bullying you? Do you know how to identify bullying behavior? Do you know what to do when you experience bullying?

Workplace bullying is so widespread that a 2010 survey indicated that 35% of workers have experienced bullying firsthand, and that bullying is about four times more prevalent than all other forms of illegal harassment combined. Yet, there are few laws to protect workers from bullies, bullying is not a crime in most jurisdictions, and few employers have specific anti-bullying policies.

is a collection of short tips that help targets formulate effective responses to bullying. You'll learn techniques that cause the bully to find new targets, and guide the organization towards getting control of its bullies. It gives concrete, nuts-and-bolts methods for dealing with real-life situations.

If you're the target of a bully, you can end the bullying. ·