Site Map
Workshops and Seminars
- About My Workshops; communication,conflict,project management
- Advanced Project Management; communication,conflict,project management
- In Person-to-Person Communications, Quality Really Pays Off; communication,conflict,project management
- Team Communication in Enterprise Emergencies; enterprise emergency,conflict,stress
- Great Teams Workshop; high-performance teams
- Human-Centered Risk Management; risk management;human resources;project management
- Managing Global and Distributed Teams; dispersed teams,project management
- Ordering Prepared Programs
- Organizational Politics; workplace politics,office politics
- Person-to-Person Communications for Project Managers
- The Politics of Meetings for People Who Hate Politics; effective meetings,project management
- How to Say No to Power; saying no
- Spreadsheet Models for Managers Workshop; modeling business processes
- Spreadsheet Clinic; accuracy of spreadsheets
- Statistical Methods for HR Professionals; statistical methods, Microsoft Excel, compensation, benefits, traaining, professional development
- Technical Emergency Management Workshop
- Technical Conflict Workshop; conflict, conflict resolution. conflict management
- Teleseminars; conflcit,workplace politics,communications,project management
- Technology Leadership Development Workshop
- What Participants Say ; participant comments
- Who's Doing Your Job?; decision-making
For Meeting Planners
Services
- Chaco Canyon Consulting on-line store
- Brief Coaching for Executives; Executive Coaching
- Where You Can Catch Rick Brenner; public seminars, publications
- Crisis Coaching for Emergencies; Crisis Caoching
- State of the Art Teamwork; Conflict Management, Technical Emergencies
- Management Coaching; project-oriented organizations, technology organizations
- Management Consulting; collaborative consulting
- Why Experiential/Cognitive Learning?
- What Our Name Means
- Search This Site
- Spreadsheet Coaching; Excel Coaching, Excel macro coaching
- Customer Support
- Workshops and Seminars
- About Rick Brenner; Communication, Conflict, Emergencies, Decision-Making, Project Management
- Ordering Services
- Distributed Team Assessment Services; global teams,distributed teams,dispersed teams
Products
- 202 Tips for Business Travel; tips booklet, tip booklet, e-booklet
- 101 Secrets of Workplace Politics; tips booklet,tip booklet
- 101 Tips for Managing Change; change management, change agents. tips booklet, e-booklet
- 101 Tips for Managing Conflict; workplace bullying, tip booklet, tips booklet, e-booklet
- 101 Tips for Writing and Managing Email; tips booklet, tip booklet, e-booklet
- 101 Tips for Effective Meetings; tips booklet, tip booklet, e-booklet
- 303 Tips for Virtual and Global Teams; Dispersed Teams,Virtual Teams,Project Management,tips booklet
- 25 Minutes to More Creative Teams; team problem-solving
- 52 Tips for Leaders of Project-Oriented Organizations; project management, tips booklet, tip booklet, e-booklet
- 52 Tips for Resuming Paused Projects; restarting projects, tips booklet, tip booklet, e-booklet
- Audio/Visual Aids: Advantages and Disadvantages; presentation skills
- How to Save Your Company from Bird Flu: 101 Tips for Preparing for Pandemic Flu; planning for pandemic flu,planning for bird flu for businesses
- Comprehensive Package of All E-Books and Tips Books
- E-Books and E-Booklets for People at Work; tips booklet, tip booklet, e-booklet
- Enterprise Spreadsheet Management; gathering and analyzing financial data
- Managing Global and Distributed Teams: Training Pack; Training Materials;PowerPoint slide set
- Go For It! Sometimes It's Easier If You Run; how to have a better time at work
- How to Deal with Hostile Audiences; presentation skills,Q&A
- Small Business Internet Marketing 2007; ecommerce,emarketing,online sales
- Loopy Things We Do; (and other observations about life at work)
- Techniques to Handle Nervousness; presentation skills
- Order Telephone Coaching; management coaching, executive coaching, crisis coaching
- How to Prepare a Speech; presentations skills,tips booklet
- Remembering Material: Four Methods of Delivering a Speech; presentations skills,tips booklet
- Reprinting Articles from This Web Site; articles for newsletters, articles for Web sites, articles for ezines
- Six Years of Point Lookout; workplace politics,conflict,teamwork
- Spreadsheet Models for Managers Hyperbook; modeling business processes, Microsoft Excel,course
- Add-Ins for Spreadsheet Modeling; convolution,defining names,tools
- Where There's Smoke There's Email; managing email and email flame wars
- How to Prepare and Deliver a Great Team Presentation; presentation skills
- 101 Tips for Communication in Emergencies; enterprise emergency,enterprise emergencies,team communication,stress
- Terrific Technical Presentations; presentations skills,presenting
- How to Spot a Troubled Project Before the Trouble Starts; A field guide for executives
- Why Dogs Wag Their Tails; (and other observations about life at work)
Essays
- Essays on Teamwork, Conflict and Project Management
- Chaco Canyon for Project Managers; project management,techniques,practices
- Conflict: Manage It or Manage Our Response to It?; Conflict Management, Conflict Resolution
- Crisis or Emergency?
- The True Costs of Cubicles; Modeling Facilites Costs
- Emailstorming; too much email, managing storage
- Organizational Feuds; workplace feud, conflict management, team conflict
- Organizational Firefighting; firefighting in organizations, panic mode
- When Is Change for a Dollar Only 82 Cents?; multiple projects
- What to Do About Organizational Procrastination
- Maslow's Hierarchy of Needs for Project Organizations; Project Management
- Metaphors and Their Abuses; business jargon
- Organizational Coping Patterns; Satir communication stances
- The Congruent Organizational Coping Pattern; Satir communication stances
- The Blaming Organizational Coping Pattern; Satir communication stances
- The Placating Organizational Coping Pattern; Satir communication stances
- The Loving-Hating Organizational Coping Pattern; Satir communication stances
- The Superreasonable Organizational Coping Pattern; Satir communication stances
- The Irrelevant Organizational Coping Pattern; Satir communication stances
- The Narcissistic Organizational Coping Pattern; Satir communication stances
- The Infatuated Organizational Coping Pattern; Satir communication stances
- Nine Project Management Fallacies; Availability Heuristic,myths,fallacies,project management
- Why Complex Technology Projects Are Usually Late; project management, project scheduling
- Project Time; project management, dispersed teams
- Saying No: A Tutorial for Project Managers; schedule pressure, project management
- A Checklist for Reviews and Inspections of Spreadsheets; inspecting spreadsheets, spreadsheet errors
- Reviews and Inspections of Spreadsheets; inspecting spreadsheets, spreadsheet errors
- What Software Quality Professionals Can Offer to Senior Management; executive process quality
- Workplace Taboos and Change; change management, resistance
- Managing Technical Emergency Teams; technical emergencies, project management
- Ten Project Haiku; project management, schedule pressure
- Fifteen Tips for Change Agents; change management, resistance
- The True Value of Unworkable Ideas; innovation, creativity
- What Do You Do When You're Stuck?; creativity, team problem-solving
- Who's Doing Your Job?; wearing two hats, managing role conflict, decision-making
Archives of Point Lookout
- Point Lookout Archive for 2008; newsletter on workplace politics and project management
- Point Lookout Archive for 2001; newsletter on workplace politics and project management
- Point Lookout Archive for 2002; newsletter on workplace politics and project management
- Point Lookout Archive for 2003; newsletter on workplace politics and project management
- Point Lookout Archive for 2004; newsletter on workplace politics and project management
- Point Lookout Archive for 2005; newsletter on workplace politics and project management
- Point Lookout Archive for 2006; newsletter on workplace politics and project management
- Point Lookout Archive for 2007; newsletter on workplace politics and project management
- Subscribe to A Tip A Day; managers and project managers
- Bookmarking the current issue of Point Lookout; ezine,newsletter
- Managing Your Boss; micromanagement, workplace politics
- Organizational Change; organizational change, change management
- Effective Communication at Work; feedback, conflict, rumor management, workplace communication
- Managing Conflict; conflict management, conflict resolution
- Critical Thinking at Work; thinking at work, rhetorical fallacies, rhetorical fallacy
- Geese Don't Land on Twigs (and Other Observations about Life at Work); management,project management,practices
- Personal, Team and Organizational Effectiveness; organizational effectiveness, personal effectiveness
- Writing and Managing Email; email debate, email war, email conflict
- Emotions at Work; emotions in the workplace
- Ethics at Work; workplace ethics, ethics in the workplace
- Join the Friends of Point Lookout
- Tips for Hotmail Users; subscribing to newsletters
- Subscribe to Point Lookout; newsletter on workplace politics and project management
- Effective Meetings; conducting meetings, leading meetings
- Gems from Point Lookout
- Sending a Message to Point Lookout
- Workplace Politics; politics at work,office politics
- Problem Solving and Creativity; solving problems, creativity at work
- Project Management; project management, managing projects
- Point Lookout Archive by Topic
- What Readers Say About Point Lookout; testimonials
Back issues of Point Lookout:
- Peace's Pieces; feud,conflict resolution
- Unintended Consequences; problem solving
- Coping and Hard Lessons; choices,disappointments
- Inbox Bloat Recovery; clearing your inbox,email management
- Virtual Presentations; teleconference,telepresentation
- Managing Risk Revision; risk management,risk denial,workplace politics
- Learning; lifelong learning,intellectual curiosity
- Animosity Patterns; conflict management,conflict resolution
- Ending Conversations; person-to-person communication,conflict resolution
- Bemused Detachment; conflict management,anger management
- The Risky Role of Hands-On Project Manager; project management,risk
- Organizational Loss: Searching Behavior; grief,layoffs,bankruptcy
- Remote Facilitation in Synchronous Contexts: Part III; distance facilitation,virtual meeting
- Remote Facilitation in Synchronous Contexts: Part II; distance facilitation,virtual meeting
- Remote Facilitation in Synchronous Contexts: Part I; distance facilitation,virtual meeting
- TINOs: Teams in Name Only; virtual teams,distributed teams
- Responding to Threats: Part III; indirect threats,conflict resolution
- What, Why and How; group process,problem solving
- Responding to Threats: Part II; threats,workplace bullying,office politics
- Responding to Threats: Part I; threats,workplace bullying,office politics
- Communication Templates: Part II; manipulation,conflict,communication patterns
- Communication Templates: Part I; manipulation,communication patterns
- The True Costs of Cost-Cutting; offshoring,outsourcing,rif
- Managing Personal Risk Management; workplace ethics,conflict of interest
- Making Meaning; interpetation,prejudice,prejudging
- Towards More Gracious Disagreement; differences,disagreements
- Our Last Meeting Together; effective meetings
- Tactics for Asking for Volunteers: Part II; managing teams,leading groups
- Tactics for Asking for Volunteers: Part I; managing teams,leading groups
- What We Don't Know About Each Other; workplace conflict,empathy
- Annoyance to Asset; innovation,cross-functional contribution
- Social Safety Margins; conflict management,flattening,workload
- Difficult Decisions; making ethical decisions,emotional decisions
- Healthy Practices; performance indicators,organizational health,best practices
- Devious Political Tactics: A Field Manual; organizational politics,political tactics
- Illusory Incentives; awards,rewards,incentive programs
- Worst Practices; best practices,management,project management
- Virtual Conflict; virtual team,global team,conflict resolution,managing conflict
- Completism; canceling projects,creeping featurism
- Some Limits of Root Cause Analysis; process failures,organizational change
- The Good, the Bad, and the Complicated; seeing the complexity of reality,hypocrisy
- How to Procrastinate; procrastination,time management
- Using the Parking Lot; effective meetings,facilitation
- Divisive Debates and Virulent Victories; conflict,decision-making,Pyrrhic victory
- More Indicators of Scopemonging; scope creep,workplace politics
- Scopemonging: When Scope Creep Is Intentional; scope expansion,scope creep,workplace politics
- What Measurements Work Well?; metrics,Hawthorne Effect
- Unwelcome Workplace Hugs; organizational politics,workplace politics
- About Workplace Hugs; organizational politics,workplace politics
- My Boss Gabs Too Much; managing your boss
- Reverse Micromanagement; workplace politics,micromanager,micromanagement
- Ethical Influence: Part II; ethics at work,persuasion,manipulation
- Ethical Influence: Part I; ethics at work,persuasion,manipulation
- Dealing with Negative Progress; setbacks,project management
- More Stuff and Nonsense; business buzz phrases,business maxims
- Things We Believe That Maybe Aren't So True; business buzz phrases,business maxims
- Hostile Collaborations; team conflict,conflict resolution
- Snares at Work; trap,office politics,workplace politics
- Ten Reasons Why You Don't Always Get What You Measure: Part III; metrics,metrics-based management,Hawthorne Effect,observer effects
- Virtual Termination with Real Respect; virtual teams,management
- Have a Program, Not Just an Agenda; global teams,dispersed teams,telemeetings
- Ten Reasons Why You Don't Always Get What You Measure: Part II; metrics,metrics-based management,Hawthorne Effect,observer effects
- When Stress Strikes; communication,conflict
- Ten Reasons Why You Don't Always Get What You Measure: Part I; metrics,metrics-based management
- Troublesome Terminology; business terms,baggage,loaded
- Dismissive Gestures: Part III; conflict,insults
- Dismissive Gestures: Part II; conflict,insults
- Dismissive Gestures: Part I; insults,body language,conflict
- Trying to Do It Right the First Time Isn't Always Best; project management,operational organizations
- How to Tell If You Work for a Nanomanager; micromanager,micromanagement,micromanaging
- Changing the Subject: Part II; discourse conventions,conversation
- Changing the Subject: Part I; discourse conventions,conversation
- Achieving Goals: Inspiring Passion and Action; visualizing success,imagining,doing,inspiration
- Retention; voluntary turnover,retention tactics
- Astonishing Successes; personal power,dreaming big
- An Emergency Toolkit; stress management;recovering your composure
- Definitions of Insanity; organizational change,over and over again
- When Fear Takes Hold; leadership,communication,organizational change
- Excuses, Excuses; procrastination,being stuck,goals
- Managing Pressure: Milestones and Deliveries; managing perceptions,project management,workplace politics
- Managing Pressure: The Unexpected; managing perceptions,project management,workplace politics
- Managing Pressure: Communications and Expectations; managing perceptions,workplace politics
- Using Indirectness at Work; communication,conflict management,diplomacy,tact
- The True Costs of Indirectness; clear communication,conflict,office politics
- Asking Brilliant Questions; creativity,problem solving
- Nasty Questions: Part II; workplace politics,rhetorical techniques,communication
- Nasty Questions: Part I; workplace politics,rhetorical techniques,communication
- Let's Revise Our Rituals; etiquette,ettiquette,workplace manners
- What Makes a Good Question?; managing conflict,asking questions,effective meetings
- Piling Change Upon Change: Management Credibility; change management,multiple change efforts
- Assumptions and the Johari Window: Part II; conflict management,problem solving,Johari window
- Breaking the Rules; guerilla management,entrepreneurship
- Assumptions and the Johari Window: Part I; conflict management,problem solving,Johari window
- When You Think Your Boss Is Incompetent; workplace politics,incompetent boss
- How to Get a Promotion in Line; getting promoted,workplace politics
- The Solving Lamp Is Lit; problem solving,group process,problem definition
- Peek-a-Boo and Leadership; empathy,developing empathy,empathy skills
- How to Get Promoted in Place; promotions,getting promoted
- How to Get a Promotion: the Inside Stuff; getting promoted,career advancement
- Organizing a Barn Raising; executing one-time tasks
- Workplace Barn Raisings; executing one-time tasks
- Working Journals; journaling,keeping a journal
- Workplace Myths: Motivating People; motivation,recognition
- We Are All People; team problem solving,group process
- Are You a Fender?; workplace politics,managing your boss,managing subordinates
- Presenting to Persuade; presentation skills,team presentations
- On Organizational Coups d'Etat; incompetent boss,unethical boss
- Knife-Edge Performers; managing subordinates,problem subordinate
- If Only I Had Known: Part II; Insights,Life lessons
- If Only I Had Known: Part I; foot in my mouth,regret
- Inner Babble; self talk,inner dialog,internal conversation
- My Right Foot; asking for help,project management
- Social Distancing for Pandemic Flu; bird flu,avian influenza
- Deliver the Headline First; reporting to superiors,managing your boss
- The High Cost of Low Trust: Part II; trust,culture,distrust
- The High Cost of Low Trust: Part I; management,trust,culture
- When You Aren't Supposed to Say: Part III; protecting confidential information,ethics,workplace politics
- When You Aren't Supposed to Say: Part II; protecting confidential information,ethics,workplace politics
- When You Aren't Supposed to Say: Part I; protecting confidential information,ethics,workplace politics
- Dubious Dealings; contract negotiation,project management
- Problem-Solving Ambassadors; global teams,dispersed teams
- Interviewing the Willing: Tactics; eliciting information,interviews,requirements
- Interviewing the Willing: Strategy; eliciting information,interviews,requirements
- How Not to Accumulate Junk; packratism,organizing your office
- Nepotism, Patronage, Vendettas and Workplace Espionage; managing teams,difficult people
- Ten Tactics for Tough Times: Part II; workplace politics,strategy,not my problem
- Ten Tactics for Tough Times: Part I; workplace politics,not my problem
- The Shower Effect: Sudden Insights; creativity,problem solving
- Filtered Perceptions; illusions,familiar extrapolation
- Nine Project Management Fallacies: Part IV; Availability Heuristic,myths,fallacies,project management
- The Uses of Empathy; empathy at work,leadership,inspiration,negotiation
- Nine Project Management Fallacies: Part III; myths,fallacies,project management
- Is It Blame or Is It Accountability?; responsibility,punishment,learning organizations
- Nine Project Management Fallacies: Part II; myths,fallacies,project management
- Comfortable Ignorance; change,organizational change,personal change
- Nine Project Management Fallacies: Part I; myths,fallacies,project management
- Training Bounceback; change management,training
- In the Groove; Managing stress,personal change
- Empire Building; workplace politics,empires,empire builders
- The Costs of Threats; intimidation at work,workplace bullying
- Dealing with Deadlock; stuck organizations,process design
- Some Things I've Learned Along the Way; life lessons
- Looking the Other Way; ethics at work,intervention
- Recalcitrant Collaborators; collaboration,office politics
- Give Me the Bad News First; denial,rejecting bad news
- My Boss Is Driving Me Nuts; taking personal responsibility
- FedEx, Flocks and Frames of Reference; effective meetings
- Mastering Q and A; question and answer,presentation skills
- Practice Positive Politics; workplace politics,constructive politics
- Dealing with Condescension; conflict management
- Controlling Condescension; conflict management,condescending remarks
- Bonuses; happiness,humor,choices,reframing
- Problem Defining and Problem Solving; stakeholders,creativity
- Hurtful Clichés: Part II; insults,communication
- Devious Political Tactics: Divide and Conquer, Part II; workplace politics,office politics
- Hurtful Clichés: Part I; insults,communication
- Devious Political Tactics: Divide and Conquer, Part I; workplace politics,office politics
- Deniable Intimidation; harassment,intimidators at work,bullying
- The Loopy Things We Do at Work; humor at work
- When Others Curry Favor; workplace politics,favoritism,kissing up
- Currying Favor; apple-polishing,kissing up,workplace politics
- Paths; career choices,life choices
- An Agenda for Agendas; effective meetings,setting the agenda
- Irrational Self-Interest; decision making,incentives,disincentives
- Nine Positive Indicators of Negative Progress; risk management,project management
- Email Antics: Part IV; using email effectively
- Questioning Questions; asking questions,effective meetings
- Knowing Where You're Going; problem-solving,goal-setting,requirements management
- Shining Some Light on "Going Dark"; status reports,delinquency
- Email Ethics; workplace ethics
- See No Evil; truth,openness,trust,project management
- Can You Hear Me Now?; listening,communication,miscommunication
- Recovering Time: Part II; time management;focusing on what counts
- Planning Your Getaway; vacation,workaholic,workaholism
- Working Lunches; lunch meetings,effective meetings
- Recovering Time: Part I; time management,flow
- Top Ten Signs of a Blaming Culture; surviving organizational politics,accountability,CYA
- Virtual Communications: Part III; virtual teams,remote management,communications
- Virtual Communications: Part II; virtual teams,remote management,communications
- Virtual Communications: Part I; virtual teams,remote management
- Obstacles to Compromise; negotiation,conflict resolution
- Emergency Problem Solving; project management,crisis management,emergencies
- On Beginnings; new projects,restarting,new years resolutions
- Appreciations; gratitude,appreciating contributions
- When You Can't Even Think About It; difficult conversations,freeze-up,shutdown
- Totally at Home; stress management,leaving work at work
- A Guide for the Humor-Impaired; humor at work,humor in the workplace,how to be funny
- Decisions, Decisions: Part II; group decision making,decision making processes
- Are You Micromanaging Yourself?; trusting yourself,trying new things,taking risks
- Decisions, Decisions: Part I; group decision making,decision making processes
- The Fine Art of Quibbling; conflict,effective communication,debate technique
- Status Risk and Risk Status; project management,risk management
- Bois Sec!; problem solving,creativity
- When Leaders Fight; organizational feuds,dysfunctional leadership
- Personal Trade Secrets; tips,tricks,techniques
- Patterns of Everyday Conversation; conversational tactics
- Devious Political Tactics: Cutouts; workplace politics,office politics
- The Unappreciative Boss; critical boss,abusive boss
- Begging the Question; rhetorical fallacies, rhetorical fallacy
- Flanking Maneuvers; obstacles,workarounds,project management
- The Power of Presuppositions; Unfair tactics in conversation,communication,manipulation
- Some Truths About Lies: Part II; lies, lying, detecting lies
- How to Make Meetings Worth Attending; effective meetings,making meetings work,how to run a meeting
- Films Not About Project Teams: Part II; movies, teamwork, management
- Some Truths About Lies: Part I; how to spot a lie,detecting lies
- Films Not About Project Teams: Part I; movies, teamwork, management
- The Ties that Bind; managing change, change agent, resistance
- Those Across-the-Board Cuts That Aren't; layoffs, reductions
- Believe It or Else; threats,intimidation,rhetorical fallacy,adverse consequences
- Selling Uphill: The Pitch; persuading power
- Selling Uphill: Before and After; persuasion, persuading senior management
- Team Thrills; great teams, team development
- Team-Building Travails; training,team development
- Take Any Seat: Part II; effective meetings,where you sit in a meeting
- Take Any Seat: Part I; effective meetings, choosing a seat at a meeting
- Give It Your All; life balance,passion at work,dedication at work
- Hot and Cold Running People; body language, gestures, facial expressions
- The Fundamental Attribution Error; motives, motivation, power of context
- Non-Workplace Politics; discussing politics at work
- Scheduling as Risk Management; sequencing tasks, project management
- Mudfights; ad hominem,rhetorical fallacy
- Who Would You Take With You to Mars?; teamwork,team dynamics,high performance teams
- The Hypothetical Trap; hypothetical question,project management
- Intimidation Tactics: Touching; workplace harassment,violence
- When You're the Target of a Bully; workplace bullying,abuse,harassment
- Outsourcing Each Other's Kids; outsourcing economics, financial models
- Names and Faces; remembering names and faces
- When You Need a Lift; self-esteem,self-appreciation,identity,centering
- Resuming Projects: Team Morale; project resumption, restarting projects
- Decision-Making and the Straw Man; rhetorical fallacy, rhetorical fallacies
- No Surprises; good news, bad news, projects, operations
- He's No Longer Here; vestigial systems, strange loops
- Coping with Problems; coping stances, Satir congruence model
- Email Antics: Part III; using email effectively
- There Are No Micromanagers; micromanaging, micromanagement
- Email Antics: Part II; email mistakes, using email effectively
- Appreciate the Moment; being fully present
- Email Antics: Part I; email mistakes, using email effectively
- Help for Asking for Help; Ten tips for asking for help
- When We Need a Little Help; asking for help
- When Power Attends the Meeting; effective meetings, when your boss attends
- Encourage Truth Telling; workplace ethics, workplace politics, getting the truth
- Time Management in a Hurry; time management, scheduling, organizing
- Why Dogs Wag Their Tails; congruence, emotional honesty, emotions
- Dealing with Org Chart Age Inversions; status, org chart, ageism, agism
- Plopping; group process, group discussion
- Devious Political Tactics: The Three-Legged Race; workplace politics, divided responsibility
- Your Wishing Wand; goal setting, knowing what you want
- Devious Political Tactics: The False Opportunity; worplace politics, political tactics, emotions at work
- Devious Political Tactics: Credit Appropriation; workplace politics, credit theft, emotions at work
- Coincidences Do Happen; critical thinking, understanding coincidence, perceiving patterns
- Shooting Ourselves in the Feet; technical presentations
- Dispersed Teams and Latent Communications; remote management, conflict
- Plenty of Blame to Go Around; blame, blaming, organizational learning
- Cellf Esteem; cellular etiquette,cellular ettiquette
- Beyond WIIFM; motivation, leadership
- Finger Puzzles and "Common Sense"; requirements,project management
- Choices for Widening Choices; creativity, finding options, finding more options
- Poverty of Choice by Choice; creativity, finding options, finding more options
- Emailstorming; too much email
- Corrosive Buts; conflict, conflict management
- Tornado Warning; ethics, workplace politics
- When You Travel Alone; traveling for work
- Demanding Forgiveness; apologies at work
- Conventional Foolishness; management, conventional wisdom, rules of thumb
- Figuring Out What to Do First; triaging problems, project management
- Enjoy Every Part of the Clam; agism,age discrimination,workplace age discrimination
- When You Think They've Made Up Their Minds; negotiation, tactics, conflict at work
- Budget Shenanigans: Swaps; ethics,ethical project management
- The Weaver's Pathway; project management, completing projects, letting go
- A Message Is Only a Message; abusive boss,micromanager
- Critical Thinking and Midnight Pizza; stress, costs of stress, consequences of stress
- Games for Meetings: Part IV;
- Conflict Haiku; conflict management
- Feedback Fumbles; giving feedback, receiving feedback
- There Is No Rumor Mill; controlling rumors; rumor management
- Games for Meetings: Part III; effective meetings
- Some Costs of COTS; risk management
- Organizational Firefighting; putting out fires
- Workplace Taboos and Change; resistance
- Games for Meetings: Part II; effective meetings
- Games for Meetings: Part I; effective meetings
- You and I; stress, blaming, anger
- Discussus Interruptus; managing interruptions
- Let Me Finish, Please; managing interruptions
- Please Remove My Appendix; diagnosing organizational problems
- Toxic Projects; how projects hurt organizations
- Saying No; how to say no; placating
- What's So Good About Being Laid Off?; layoffs, downsizing, reframing
- Caught in the Crossfire; feuds between subordinates
- What Haven't I Told You?; problem-solving, communications
- Message Mismatches; miscommunications, communications pitfalls
- Trips to Abilene; trip to abilene, group process
- Pick-Up Sticks and the Change Game; tips for change agents
- High Falutin' Goofy Talk; business speech, jargon, buzzword, buzz phrase
- Dispersity Adversity; geographically dispersed team
- Manipulated Commitments; coercion, manipulation, workplace politics
- Holey Grails; effective meetings
- Commitment Makes It Easier; overcoming obstacles, challenges
- When Naming Hurts; labeling, attaching labels
- Getting Around Hawthorne; Hawthorne Effect, Hawthorn Effect
- Make Space for Serendipity; lucky break
- Renewal; recreation, relaxation, life balance
- Marking Grief; grieving, mourning
- Some Causes of Scope Creep; scope expansion, mission creep, mission expansion
- Down So Low the Only Place to Go Is Up; depression
- Smart Bookshelves; self-help, continuing education
- It Might Be Legal, but It's Unethical; accountability at work
- Should I Keep Bailing or Start Plugging the Leaks?; putting out fires, defect management
- Snapshots of Squirming Subjects; data volatility
- Working Out on Your Dreadmill; anxiety at work, worry at work
- Double Your Downsizing Damage; rif, downsizing, rightsizing, layoffs
- Doorknob Disclosures and Bye-Bye Bombshells; charged discussions
- Your Wisdom Box; right and wrong
- Think in Living Color; nuanced thinking, black-and-white thinking
- Seeing Through the Fog; patterns in projects
- Getting Home in Time for Dinner; life balance
- Status-Report as a Second Language; business jargon, euphemisms at work
- At the Sound of the Tone, Hang Up; time management
- Food for Thought; nutrition at work
- I Think, Therefore I Laugh; humor at work, using humor, managing your mood
- If You Weren't So Wrong So Often, I'd Agree with You; disagreement, difference
- Learn from the Mastodon; anticipating change
- Responding to Rumors; rumor management, how to deal with rumors
- The True Costs of Cubicles; productivity, cubicles
- How We Avoid Making Decisions; decision-making, avoiding decisions
- Abraham, Mark and Henny; elegance, simplicity, problem-solving
- When You Make a Mistake; errors, dealing with mistakes
- Change How You Change; tips for change agents
- When It Really Counts, Be Positive; effective communications
- Mastering Meeting Madness; too many meetings, reducing the number of meetings
- Heavy Burdens: Should, Always, Must and Never; survival rules, family rules
- Own Your Space; life balance, managing your mood
- After the Accolades: You Are Still You; recognition and rewards
- Are You Taking on the Full Load?; family rules, survival rules, deciding what's important
- Become a Tugboat Captain; managing upwards
- Start a Project Nursery; starting projects
- Express Your Appreciation and Trust; recognition and rewards
- When Meetings Boil Over; tense meetings, effective meetings, managing conflict
- Think Before You PowerPoint; PowerPoint abuse
- Keep a Not-To-Do List; overwork, dealing with overwork
- Are You Changing Tactics or Moving the Goal Posts?; changing requirements, requirements volatility, managing requirements
- Workplace Politics vs. Integrity; working with integrity, workplace politics
- When Your Boss Is a Micromanager; micromanaging, micromanagement
- Dangerous Phrases; tension, stress, managing conflict
- Pygmalion Side Effects: Bowling a Strike; managing subordinates, non-performers
- When Your Boss Attacks Your Self-Esteem; abusive boss, self-esteem
- Never, Ever, Kill the Messenger; shoot the messenger,shooting the messenger,killing the messenger
- When You're Scared to Tell the Truth; telling the truth, lying at work
- First Aid for Painful Meetings; effective meetings, setting agendas, agenda
- Running Your Personal Squirrel Cage; anxiety at work, excessive worry
- The Mind Reading Trap; reading minds
- Don't Worry, Anticipate!; adapting to change
- Coaching and Haircuts; executive coaching
- Now We're in Chaos; change, organizational change, tips for change agents
- September Eleventh;
- Email Happens; managing conflict, using email effectively
- Take Regular Temperature Readings; group process, group communications, team communications
- Declaring Condition Red; project emergencies, project emergency, project crisis, project crises
- When All Your Options Are Bad; expanding your options, problem-solving, workplace politics
- Don't Rebuild the Chrysler Building; tips for change agents, change, change agent, change processes
- Enjoy Your Commute; life balance
- You Have to Promise Not to Tell a Soul; secrecy, rumors, secrets at work
- Look Before You Leap; simulation, tips for change agents. change processes
- The Fallacy of the False Cause; rhetorical fallacy,falacies,fallacies
- Corrales Mentales; overcoming obstacles, personal challenges
- Stay in Your Own Hula Hoop; placating
- Illegal Dumping; problem-solving, tips for change agents, organizational process
- Geese Don't Land on Twigs; stretch projects
- You Remind Me of Helen Hunt; hat hanging, projection
- Taming the Time Card; time cards, time sheet, time sheets
- Avoid Typing Under the Influence; anger management, anger and email
- Diagonal Collaborations: Dazzling or Dangerous?; collaboration, skip-level
- Dealing with Your Own Anger; anger management, conflict
- Make a Project Family Album; dispersed teams
- Restarting Projects; project emergencies
- The Triangulation Zone; conflict management
- The Focus of Conflict; identified patient, conflict management, conflict resolution
- The Shape of the Table; effective meetings
- The Slippery Slope That Isn't; rhetorical fallacy
- The Cheapest Way to Run a Project Is with Enough Resources; resource politics
- Appreciate Differences; disagreement,conflict, conflict management
- Workplace Politics Is Not a Game; office politics,tactics for politics
- The "What-a-Great-Idea!" Trap; budgeting,scheduling
- Celebrate!; recognition and rewards
- Quantum Management; effective meetings
- The Tweaking CC; conflict in email
- The Zebra Effect; time management,focus
- Is It Really Resistance?; change management,tips for change agents
- When Your Boss Asks You to Do Something Unethical; workplace politics, business ethics
- Dealing with Implied Accusations; managing conflict,verbal self-defense
- Don't Staff the Ammo Dump; workplace politics, office politics
Resources
- Useful Links; colleagues
- April Is Workplace Conflict Awareness Month; work conflict,conflict at work
- October Is Workplace Politics Awareness Month; office politics,toxic politics
- The Announcements Email List; special offers
- Interpersonal Dynamics at Work: A links collection; resources on the Web, workplace politics, conflict management
- RSS Explained; RSS? What is it good for?
The Library of Personal Trade Secrets
- Contribute to the Library of Personal Trade Secrets; tips,tips library
- Samples from the Library of Personal Trade Secrets
- Secrets of Business Travel; traveling for business
- Secrets of Workplace Conflict; conflict management
- Library of Personal Trade Secrets; tips,tricks for professionals
- Secrets of Effective Meetings; how to run effective meetings
- Secrets of Organizational Change; managing change
- Other Secrets
- Secrets of Workplace Technology; using technology in the office
- Secrets of Workplace Politics; office politics
Policies
Download vCardRichard Brenner
Chaco Canyon Consulting
700 Huron Avenue, Suite 11J
Cambridge MA, 02138
Phone: (617) 491-6289
Toll-free: (866) 378-5470 in the continental US
Fax: (617) 395-2628
Email: rbrenner@ChacoCanyon.com
Copyright © 1998-2008 Richard Brenner. All Rights Reserved.
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Date and time limits of special offers on this site are New York time.
Last Modified: Tuesday, 19-Aug-2008 20:57:47 EDT
Site Map Terms of Use Privacy Policy Returns Policy
Date and time limits of special offers on this site are New York time.
Last Modified: Tuesday, 19-Aug-2008 20:57:47 EDT
