Chaco Canyon Consulting

E-Books and E-Booklets for People at Work


Tips and Techniques on Workplace Politics, Projects, Teamwork and Conflict

Here's a summary of the ebooks and ebooklets available at this Web site.

Ebooklet
How to Spot a Troubled Project Before the Trouble StartsHow to Spot a Troubled Project Before the Trouble Starts, by Richard Brenner
Projects never go quite as planned. We expect that, but we don't expect disaster. How can we get better at spotting disaster when there's still time to prevent it? How to Spot a Troubled Project helps executives, senior managers, project sponsors and managers of project managers find project disasters in time, before they become disasters and then prevent them or turn them around, to make a big difference in organizational performance. Also available in packs of 10, 50, 100 and 500 at very significant discounts. (PDF, ) More · Order now
Ebooklet
101 Tips for Communication in Emergencies101 Tips for Communication in Emergencies, by Richard Brenner
In a single day, you can witness the final hours of a brand that took ten years to build. Or you can see it re-emerge stronger than ever. From Tylenol to JetBlue — no brand is exempt. And the outcome depends not only on what you say to the public, but on how well you communicate internally — to each other. Also available in packs of 10, 50, 100 and 500 at very significant discounts. (PDF, ) More · Order now
Ebooklet
101 Tips for Preparing for Pandemic Flu101 Tips for Preparing for Pandemic Flu, by Richard Brenner
Do you have new products scheduled for release in the next eighteen months? Have you considered what a pandemic event might do to your plans? Does your organization operate one or more centralized data centers? Do you know what will happen if one of those data centers is ordered closed by local health authorities? These are just some of the issues you might have to face if pandemic influenza develops, or if a pandemic emergency is declared. Read 101 Tips for Preparing for Pandemic Flu for tips for planning for, managing and recovering from pandemic flu events. Also available in packs of 10, 50, 100 and 500 at very significant discounts. (PDF, ) More · Order now
Ebooklet
52 Tips for Leaders of Project-Oriented Organizations52 Tips for Leaders of Project-Oriented Organizations, by Richard Brenner
Your organization does its work as projects — unique or first-of-a-kind activities that your organization has never done before. Projects, as distinguished from operations, present special problems. That's why I wrote 52 Tips for Leaders of Project-Oriented Organizations. It's for people who don't even have time to read the directions on their prescriptions. (PDF, ) More · Order now
Ebooklet

Credit cards we accept
303 Tips for Virtual and Global Teams303 Tips for Virtual and Global Teams, by Richard Brenner
Global teams are now officially the way of things. Spanning the boundaries of countries, languages, business units and whole businesses, we now find ourselves working with and managing people we've never even met — and in many cases, we never will. Everything about such projects or operations is more difficult than face-to-face teams. Read 303 Tips for Virtual and Global Teams for a comprehensive set of ideas for making your global team sing! Also available in packs of 10, 50, 100 and 500 at very significant discounts. (PDF, ) More · Order now
Ebooklet


101 Tips for Writing and Managing Email101 Tips for Writing and Managing Email, by Richard Brenner
Have you ever clicked Send and instantly regretted it? Are you drowning in a flood of email or struggling with a bloated inbox? This practical handbook is packed with tips for writing more professional email, and managing more effectively the email you receive. There are ideas for managing your inbox, staying out of feuds, deciding how to delete messages, how to write subject lines, and much more. Also available in packs of 10, 50, 100 and 500 at very significant discounts. (PDF, ) More · Order now
Ebooklet
101 Tips for Managing Conflict101 Tips for Managing Conflict, by Richard Brenner
Are you fed up with tense, explosive meetings? Are you or a colleague targets of a bully? Is your team's performance threatened by rivalries and destructive conflicts? Are your projects needlessly complicated because they had to include superfluous features just to keep the peace in your organization?
This tip book is both like and unlike many other collections of ideas for dealing with conflict. Like others, it's packed with ideas and suggestions that will help you deal with destructive conflict once it erupts. Unlike others, this tip book also provides suggestions for changing the way you experience conflict, ideas organizational leaders can use to adjust the organizational culture, and insights that help you understand the systemic sources of conflict. (PDF, ) More · Order now
Ebooklet
101 Tips for Effective Meetings101 Tips for Effective Meetings, by Richard Brenner
Do you spend your days scurrying from meeting to meeting? Do you ever wonder why you're sitting in this particular meeting? Do you ever wonder if all these meetings are really necessary? (They aren't) Or whether there isn't some better way to get this work done? (There is) This tip book is both like and unlike many other collections of ideas for effective meetings. Like others, it's packed with ideas and suggestions that will reduce the time you spend in meetings, and make the time you do spend in meetings much more productive and less stressful. Unlike others, this tip book also provides suggestions for organizational leaders — ideas for adjusting the organizational culture to support meeting effectiveness, while at the same time reducing the need for meetings. Also available in packs of 10, 50, 100 and 500 at very significant discounts. (PDF, ) More · Order now
Ebooklet
101 Tips for Managing Change101 Tips for Managing Change, by Richard Brenner
Are you managing a change effort that has run into passive resistance or active sabotage? Or are you afraid that might happen? Maybe you're beginning to wonder if your career is on the line...
Here's a new look at approaches the best change leaders use to inspire and lead the people of their organizations to a new way of working. This tip book is a great way to learn from the experience of others without having to attend a four-day seminar or read a 200-page book full of theory and evidence. (PDF, ) More · Order now
Ebooklet
101 Tips for Business Travel101 Tips for Business Travel, by Richard Brenner
Getting from here to there can be wearing, stressful and an out-and-out waste of time — if you keep doing what you've been doing. Or, you can follow the trails already blazed by others, and avoid the traps that trapped them…
Read 101 Tips for Business Travel to learn the secrets the travel pros already know. (PDF, ) More · Order now
Ebooklet
101 Secrets of Workplace Politics101 Secrets of Workplace Politics, by Richard Brenner
Are you having your butt handed to you in workplace politics? Is every other day a tense, anxious, angry misery as you watch people around you, who couldn't think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours?
This tip book lays out the common ploys of workplace politics, shows you what to watch for and tells you how to deal with it. Also available in packs of 10, 50, 100 and 500 at very significant discounts. (PDF, ) More · Order now
Package
Both 101 Tips for Writing and Managing Email and 52 Tips for Leaders of Project-Oriented Organizations
A USD 12.54 value for only USD 9.77 — you save USD 2.77.
Ebooklet
52 Tips for Resuming Paused Projects52 Tips for Resuming Paused Projects, by Richard Brenner
Resuming a project that was previously cancelled or put "on hold" is a risky activity — cancelled or paused projects are often troubled. By addressing the issues of politics, finance, technology, team building, and infrastructure, this booklet gives the leaders of resuming projects a substantial edge. (PDF, ) More · Order now
Ebook
Six Years of Point Lookout (2001-2006)Six Years of Point Lookout, by Richard Brenner
is a collection of past issues of Point Lookout, a free weekly email newsletter of tips, insights and perspectives that help people in dynamic problem-solving organizations find better ways to work with each other. The articles are from 2001 through 2006. The book gives concrete, nuts-and-bolts methods for dealing with real-life situations. (PDF, 661 pages, ) More · Order now
Ebook
Loopy Things We DoLoopy Things We Do (and other observations about life at work), by Richard Brenner
is a collection of past issues of Point Lookout, a free weekly email newsletter of tips, insights and perspectives that help people in dynamic problem-solving organizations find better ways to work with each other. The articles are from 2005 and 2006. The book gives concrete, nuts-and-bolts methods for dealing with real-life situations. (PDF, 220 pages, ) More · Order now
Ebook
Why Dogs Wag Their TailsWhy Dogs Wag Their Tails (and other observations about life at work), by Richard Brenner
is a collection of past issues of Point Lookout, a free weekly email newsletter of tips, insights and perspectives that help people in dynamic problem-solving organizations find better ways to work with each other. The articles are from 2003 and 2004. The book gives concrete, nuts-and-bolts methods for dealing with real-life situations. (PDF, 236 pages, ) More · Order now
Ebook
Geese Don't Land on TwigsGeese Don't Land on Twigs (and Other Observations about Life at Work), by Richard Brenner
is a collection of past issues of Point Lookout, a free weekly email newsletter of tips, insights and perspectives that help people in dynamic problem-solving organizations find better ways to work with each other. The articles are from 2001 and 2002. The book gives concrete, nuts-and-bolts methods for dealing with real-life situations. (PDF, 224 pages, ) More · Order now
Ebook
Chaco Canyon for Project Managers, by Richard Brenner
Chaco Canyon for Project ManagersIf you work in an organization that executes much of its work as projects, your life probably feels like a slow-moving emergency — at least some of the time. When we've been through a long stretch of such chaos, we sometimes feel responsible for it. That is, we feel that we've done something wrong, or failed to anticipate something obvious, or that we lack certain skills or capabilities. Usually, the facts simply do not support these feelings. This e-book gives you a different perspective. (PDF, ) More · Order now
Ebook
Go For It! Sometimes It's Easier If You Run, by Richard Brenner
Go For It: Sometimes It's Easier If You RunSometimes we love the work, but not the job. Go For It! is an ebook that explores daily life at work, when the job can be a burden, but the work is a love. We don't want to leave, because the essence of the work, and its potential for the future, are exactly what we want. But there's trouble — bad boss, bad company, trouble with peers, long commute, unfair compensation, whatever. Thirty essays, each one a quick read, each one thought provoking. Great for changing how you look at things, and getting you moving again. (PDF, ) More · Order now
Ebook
Where There's Smoke There's Email, by Richard Brenner
Where There's Smoke There's EmailHave you ever received a "Tweaking CC?" A tweaking CC is a message sent to you, to bring pressure to bear on a colleague or subordinate. It's usually counter-productive, but it's one of the myriads of ways that email has become the bane of the modern workplace. Would you like to know how to get them to stop? Read Where There's Smoke There's Email. You'll also learn about "flame wars," internal spam, and typing while angry. Sixteen essays, each one a quick read, each one insightful. (PDF, ) More · Order now
Hyperbook
Terrific Technical Presentations, by Richard Brenner
Terrific Technical PresentationsAre your organization's technical presentations dull, overly complex and off target? Organizations today use presentations both to deliver their messages to customers, conferences and trade shows, and to carry out internal development of both product and strategy. Although technical professionals bring technical mastery to these challenges, their presentation skills frequently limit their performance. This hyperbook is packed with tips that show how to create terrific technical presentations. (Stand-alone Web site, ) More · Order now
Package
Comprehensive Package of All E-Books and Tips Books
Comprehensive collection of all e-books and e-bookletsThis comprehensive package, including all the ebooks listed here authored by Rick Brenner combines convenience and value. Download a single file, unzip it, and you have them all! (ZIPped PDFs, USD 161.95, a savings of over 49% compared to the price of all items purchased separately) More · Order now
Package
Virtual and Global Teams: Training Pack
Training pack for Virtual and Global TeamsThis package is designed for in-house training opportunities. For years, your organization has perfected project management, and you got pretty good at it. But nowadays, projects are spread across the country or the globe, and project teams and project mabnagers face new challenges. This training pack is ideal for organizations that have their own internal training resources, and that want to get better at managing global teams. More · Order now
Ebook
Small Business Internet Marketing 2007
Small Business Internet Marketing 2007Whether you're a consultant, an attorney, a doctor, an accountant, a dentist, a restaurateur, a contractor, …whether you operate a retail apparel store, a beauty salon, a gift shop, a bed & breakfast, a promotional products company, or any of hundreds of other small businesses, you're missing out on business if you lack an effective Internet presence. This ebook is packed with ideas for small business — ideas you can use to get started on the Internet if you haven't started yet, or to accelerate your use of the Internet if you've already started. It includes almost 200 links to resources on the Web, and to examples of what to do and what not to do. (PDF, ) More · Order now
Hyperbook
Spreadsheet Models for Managers Hyperbook
A spreadsheetIf you build or maintain spreadsheet models or spreadsheet tools, or if you manage people who do, you know about high costs, long delays for simple modifications, and above all, errors. If you've had enough of all that tedium and labor, order this course. It's based on a course I conceived and have taught at the Harvard Extension School since 1994. Dozens of worked problems and detailed step-by-step examples. Order this course in on-line format (one month for , or three months for ) or downloadable for . More · Order now
Hyperbook
Add-Ins for business modeling
A spreadsheetIf you use spreadsheets to model businesses or business processes, here are two add-ins that will change your life. From Spreadsheet Models for Managers. More · Order now
From Lenny Laskowski

By a special arrangement, I can now offer you many of the e-booklets and e-books of Lenny Laskowski, a colleague and an international professional speaker. Lenny writes about speaking and offers a wide range of helpful books and booklets for people who speak, either as a part of their jobs or as professional speakers.

E-booklet
Audio/Visual Aids: Advantages and DisadvantagesAudio/Visual Aids: Advantages and Disadvantages
Visual aids can make presentations more interesting, more dynamic, and more effective — if you use them right. They can also be distracting, and they can undercut your message. Learn how to use A/V aids more powerfully! (PDF, ) More · Order now
E-booklet
How to Deal with a Hostile AudienceHow to Deal with a Hostile Audience
Expecting a hostile audience? Want to know what to do? How to prepare? Learn how to redirect tense situations into more constructive directions. This is a must-read! (PDF, ) More · Order now
E-booklet
Remembering Material: Four Methods of Delivering a SpeechRemembering Material: Four Methods of Delivering a Speech
Ever forget what you intended to say? Ever phrase things awkwardly or leave out important points? This booklet helps you select a method for remembering your presentation and gives you tips for making that method work effectively for you. (PDF, ) More · Order now
E-booklet
How to Prepare a SpeechHow to Prepare a Speech
You're preparing a presentation. You wonder: Is my material good enough? Is it organized well? Do I need jokes? What should I do if I get nervous? And on and on. How can you prepare — and deliver — a rock-solid, knock 'em dead presentation? Learn how! (PDF, ) More · Order now
E-booklet
How to Prepare and Deliver a Great Team PresentationHow to Prepare and Deliver a Great Team Presentation
Team presentations, too often, are just one slip-up shy of disorganized disasters. Lenny Laskowski shows you how to plan, organize, stage and deliver your team presentation. (PDF, ) More · Order now
E-booklet
Techniques to Handle NervousnessTechniques to Handle Nervousness
So what can speakers and presenters do about nervousness? Lenny Laskowski has the answers — physical techniques, mental exercises and even a new frame of mind. (PDF, ) More · Order now

Contact Information
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Richard Brenner
Chaco Canyon Consulting
700 Huron Avenue, Suite 11J
Cambridge MA, 02138

Phone: (617) 491-6289
Toll-free: (866) 378-5470 in the continental US
Fax: (617) 395-2628
Email: rbrenner@ChacoCanyon.com
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How to Spot a Troubled Project
How to Spot a Troubled Project Before the Trouble StartsProjects never go quite as planned. We expect that, but we don't expect disaster. How can we get better at spotting disaster when there's still time to prevent it? How to Spot a Troubled Project Before the Trouble Starts is filled with tips for executives, senior managers, managers of project managers, and sponsors of projects in project-oriented organizations. Check it out!
More
Virtual Team or Virtual Catastrophe?
303 Tips for Virtual and Global TeamsThe key to managing virtual or global teams is creating a sense of team despite the obstacles of separation. Read my tips booklet, 303 Tips for Virtual and Global Teams, to learn how to make your virtual global team sing. Newly revised and updated for 2008! Check it out!
More
Support
Point Lookout
by starting your Amazon search here
When you start here, a part of every purchase you make goes to support Point Lookout, at no cost to you.
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Download a
catalog of services
If your teams don't yet consistently achieve state-of-the-art teamwork, check out this catalog. I can help!
More
Order the Combo Package!
Comprehensive collection of all e-books and e-bookletsSave a bundle and even more important save time! Order the Combo Package and download all 21 ebooks and tips books at once, for one low price of USD 161.95 vs. USD 317.97, a savings of over 49% compared to ordering them separately.
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Subscribe to my free newsletter
Point Lookout, a free, weekly, email newsletter, gives concrete tips and suggestions for dealing with the challenging but everyday situations we all face. Subscribe instantly or read more about it.
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A Tip A Day!
A Tip A DayA Tip a Day arrives by email each business day. It's 20 to 30 words at most, and gives you a new perspective on the hassles and rewards of work life. Most tips also contain links to related articles. Free!
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Are your technical presentations off target?
Terrific Technical PresentationsAudiences at technical presentations, more than most, are at risk of death by dullness. Spare your audiences! Captivate them. Create and deliver technical presentations with elegance, power and suspense.
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Are You an Ace at What You Do?
Exchange your "personal trade secrets" — the tips, tricks and techniques that make you an ace — with other aces, anonymously. Visit the Library of Personal Trade Secrets.
More
How to Spot a Troubled Project
How to Spot a Troubled Project Before the Trouble StartsProjects never go quite as planned. We expect that, but we don't expect disaster. How can we get better at spotting disaster when there's still time to prevent it? How to Spot a Troubled Project Before the Trouble Starts is filled with tips for executives, senior managers, managers of project managers, and sponsors of projects in project-oriented organizations. Check it out!
More
Virtual Team or Virtual Catastrophe?
303 Tips for Virtual and Global TeamsThe key to managing virtual or global teams is creating a sense of team despite the obstacles of separation. Read my tips booklet, 303 Tips for Virtual and Global Teams, to learn how to make your virtual global team sing. Newly revised and updated for 2008! Check it out!
More
Is your organization mired in Meeting Madness?
101 Tips for Effective MeetingsDo you ever wonder if all these meetings are really necessary? (They aren't) Or whether there isn't some better way to get this work done? (There is) Read 101 Tips for Effective Meetings to learn how to make meetings more productive — and more rare. Check it out!
More
Support
Point Lookout
by starting your Amazon search here
When you start here, a part of every purchase you make goes to support Point Lookout, at no cost to you.
Search Now:
Amazon Logo
Are you missing important email messages?
101 Tips for Writing and Managing EmailAre you so buried in email that you don't even have time to delete your spam? Do you miss important messages? Read 101 Tips for Writing and Managing Email to learn how to make peace with your inbox. Check it out!
More
Is your organization mired in Meeting Madness?
101 Tips for Effective MeetingsDo you ever wonder if all these meetings are really necessary? (They aren't) Or whether there isn't some better way to get this work done? (There is) Read 101 Tips for Effective Meetings to learn how to make meetings more productive — and more rare. Check it out!
More
Is "leading" your organization a white-knuckle ride?
52 Tips for Leaders of Project-Oriented OrganizationsAre your projects always late and over budget? Are your project teams plagued by turnover, burnout, and high defect rates? Turn your culture around. Read 52 Tips for Leaders of Project-Oriented Organizations, filled with tips & techniques for organizational leaders. Check it out!
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Complete list of available publications
Ebooks, booklets and tip books on project management, conflict, writing email, effective meetings and more.
More
Order the Combo Package!
Comprehensive collection of all e-books and e-bookletsSave a bundle and even more important save time! Order the Combo Package and download all 21 ebooks and tips books at once, for one low price of USD 161.95 vs. USD 317.97, a savings of over 49% compared to ordering them separately.
More
Are You an Ace at What You Do?
Exchange your "personal trade secrets" — the tips, tricks and techniques that make you an ace — with other aces, anonymously. Visit the Library of Personal Trade Secrets.
More
Feeling queasy about spreadsheets?
We run our companies, in part, based on spreadsheets, yet we often wonder if they're really right. Learn more about improving the reliability and effectiveness of your financial models.
More
Download a
catalog of services
If your teams don't yet consistently achieve state-of-the-art teamwork, check out this catalog. I can help!
More
State of the Art Teamwork Essays on Teamwork, Conflict and Project Management April Is Workplace Conflict Awareness Month Workshops and Seminars Point Lookout Archive for 2006 Point Lookout Archive for 2001 Point Lookout Archive for 2002 Point Lookout Archive for 2003 Point Lookout Archive for 2004 Point Lookout Archive for 2005 E-Books and E-Booklets for People at Work Google