Chaco Canyon Consulting

Ebooks and Tips Books for People at Work

Tips and Techniques on Workplace Politics, Projects, Teamwork, and Conflict

Here's a summary of the ebooks and tips books available at this Web site.

Leading Virtual Meetings for Real Results, by Richard Brenner [tips book]
Leading Virtual Meetings for Real ResultsVirtual meetings have a really bad reputation. First of all, they're meetings. But seriously, connection drops, time zone confusion, meeting at 3am, talking for hours with people you've never met and probably never will. Even if your virtual meetings are barely tolerable, they can still be maddeningly frustrating. Leading Virtual Meetings for Real Results is filled with the insights for people who lead, attend, or charter virtual meetings. By analyzing what can go wrong using risk management principles, you can make your virtual meetings much more effective. Also available in packs of 10, 50, 100 and 500 at very significant discounts. (PDF, ) More · Order now
101 Tips for Targets of Workplace Bullies, by Richard Brenner [tips book]
101 Tips for Targets of Workplace BulliesAre you being bullied at work? Is someone you supervise bullying you? Do you know how to identify bullying behavior? Do you know what to do when you experience bullying? Workplace bullying is so widespread that a 2010 survey indicated that 35% of workers have experienced bullying firsthand, and that bullying is about four times more prevalent than all other forms of illegal harassment combined. Yet, there are few laws to protect workers from bullies, and bullying is not a crime in most jurisdictions. Download on iTunes 101 Tips for Targets of Workplace Bullies is filled with the insights targets of bullying need to find a way to survive, and then to finally end the bullying. Also available in packs of 10, 50, 100 and 500 at very significant discounts. (PDF, ) More · Order now
101 Tips for Preparing for Pandemic H1N1 Swine Flu, by Richard Brenner [tips book]
101 Tips for Preparing for Pandemic Swine FluDo you have new products scheduled for release in the next eighteen months? Have you considered what a pandemic event might do to your plans? Does your organization operate one or more centralized data centers? Do you know what will happen if one of those data centers is ordered closed by local health authorities? These are just some of the issues you might have to face if pandemic swine flu develops, or if a pandemic emergency is declared. Read 101 Tips for Preparing for Pandemic H1N1 Swine Flu for tips for planning for, managing and recovering from pandemic swine flu events. Also available in packs of 10, 50, 100 and 500 at very significant discounts. (PDF, ) More · Order now
How to Spot a Troubled Project Before the Trouble Starts, by Richard Brenner [tips book]
How to Spot a Troubled Project Before the Trouble StartsProjects never go quite as planned. We expect that, but we don't expect disaster. How can we get better at spotting disaster when there's still time to prevent it? How to Spot a Troubled Project helps executives, senior managers, project sponsors and managers of project managers find project disasters in time, before they become disasters and then prevent them or turn them around, to make a big difference in organizational performance. Also available in packs of 10, 50, 100 and 500 at very significant discounts. (PDF, ) More · Order now
101 Tips for Communication in Emergencies, by Richard Brenner [tips book]
101 Tips for Communication in EmergenciesIn a single day, you can witness the final hours of a brand that took ten years to build. Or you can see it re-emerge stronger than ever. From Tylenol to JetBlue — no brand is exempt. And the outcome depends not only on what you say to the public, but on how well you communicate internally — to each other. Also available in packs of 10, 50, 100 and 500 at very significant discounts. (PDF, ) More · Order now
101 Tips for Preparing for Pandemic Flu, by Richard Brenner [tips book]
101 Tips for Preparing for Pandemic FluDo you have new products scheduled for release in the next eighteen months? Have you considered what a pandemic event might do to your plans? Does your organization operate one or more centralized data centers? Do you know what will happen if one of those data centers is ordered closed by local health authorities? These are just some of the issues you might have to face if pandemic influenza develops, or if a pandemic emergency is declared. Read 101 Tips for Preparing for Pandemic Flu for tips for planning for, managing and recovering from pandemic flu events. Also available in packs of 10, 50, 100 and 500 at very significant discounts. (PDF, ) More · Order now
52 Tips for Leaders of Project-Oriented Organizations, by Richard Brenner [tips book]
52 Tips for Leaders of Project-Oriented OrganizationsYour organization does its work as projects — unique or first-of-a-kind activities that your organization has never done before. Projects, as distinguished from operations, present special problems. That's why I wrote 52 Tips for Leaders of Project-Oriented Organizations. It's for people who don't even have time to read the directions on their prescriptions. (PDF, ) More · Order now
303 Tips for Virtual and Global Teams, by Richard Brenner [tips book]
303 Tips for Virtual and Global TeamsGlobal teams are now officially the way of things. Spanning the boundaries of countries, languages, business units, and whole businesses, we now find ourselves working with and managing people we've never even met — and in many cases, we never will. Everything about such projects or operations is more difficult than face-to-face teams. Read 303 Tips for Virtual and Global Teams for a comprehensive set of ideas for making your global team sing! Also available in packs of 10, 50, 100 and 500 at very significant discounts. (PDF, ) More · Order now
101 Tips for Writing and Managing Email, by Richard Brenner [tips book]
101 Tips for Writing and Managing EmailHave you ever clicked Send and instantly regretted it? Are you drowning in a flood of email or struggling with a bloated inbox? This practical handbook is packed with tips for writing more professional email, and managing more effectively the email you receive. There are ideas for managing your inbox, staying out of feuds, deciding how to delete messages, how to write subject lines, and much more. Also available in packs of 10, 50, 100 and 500 at very significant discounts. (PDF, ) More · Order now
101 Tips for Managing Conflict, by Richard Brenner [tips book]
101 Tips for Managing ConflictAre you fed up with tense, explosive meetings? Are you or a colleague targets of a bully? Is your team's performance threatened by rivalries and destructive conflicts? Are your projects needlessly complicated because they had to include superfluous features just to keep the peace in your organization?
This tip book is both like and unlike many other collections of ideas for dealing with conflict. Like others, it's packed with ideas and suggestions that will help you deal with destructive conflict once it erupts. Unlike others, this tip book also provides suggestions for changing the way you experience conflict, ideas organizational leaders can use to adjust the organizational culture, and insights that help you understand the systemic sources of conflict. (PDF, ) More · Order now
101 Tips for Effective Meetings, by Richard Brenner [tips book]
101 Tips for Effective MeetingsDo you spend your days scurrying from meeting to meeting? Do you ever wonder why you're sitting in this particular meeting? Do you ever wonder if all these meetings are really necessary? (They aren't) Or whether there isn't some better way to get this work done? (There is) This tip book is both like and unlike many other collections of ideas for effective meetings. Like others, it's packed with ideas and suggestions that will reduce the time you spend in meetings, and make the time you do spend in meetings much more productive and less stressful. Unlike others, this tip book also provides suggestions for organizational leaders — ideas for adjusting the organizational culture to support meeting effectiveness, while at the same time reducing the need for meetings. Also available in packs of 10, 50, 100 and 500 at very significant discounts. (PDF, ) More · Order now
101 Tips for Managing Change, by Richard Brenner [tips book]
101 Tips for Managing ChangeAre you managing a change effort that has run into passive resistance or active sabotage? Or are you afraid that might happen? Maybe you're beginning to wonder if your career is on the line…
Here's a new look at approaches the best change leaders use to inspire and lead the people of their organizations to a new way of working. This tip book is a great way to learn from the experience of others without having to attend a four-day seminar or read a 200-page book full of theory and evidence. (PDF, ) More · Order now
404 Tips for Business Travel, by Richard Brenner [tips book]
404 Tips for Business TravelGetting from here to there can be wearing, stressful and an out-and-out waste of time — if you keep doing what you've been doing. Or, you can follow the trails already blazed by others, and avoid the traps that trapped them…
Read 404 Tips for Business Travel to learn the secrets the travel pros already know. Also available in packs of 10, 50, 100 and 500 at very significant discounts. (PDF, ) More · Order now
303 Secrets of Workplace Politics, by Richard Brenner [tips book]
303 Secrets of Workplace PoliticsAre you having your butt handed to you in workplace politics? Is every other day a tense, anxious, angry misery as you watch people around you, who couldn't think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours?
This tip book lays out Download on iTunes the common ploys of workplace politics, shows you what to watch for and tells you how to deal with it. Also available in packs of 10, 50, 100 and 500 at very significant discounts. (PDF, ) More · Order now
52 Tips for Resuming Paused Projects, by Richard Brenner [tips book]
52 Tips for Resuming Paused ProjectsResuming a project that was previously cancelled or put "on hold" is a risky activity — cancelled or paused projects are often troubled. By addressing the issues of politics, finance, technology, team building, and infrastructure, this tips book gives the leaders of resuming projects a substantial edge. (PDF, ) More · Order now
The Collected Issues of Point Lookout, by Richard Brenner [ebook]
The Collected Issues of Point Lookout: 2001-2012is a collection of past issues of Point Lookout, a free weekly email newsletter of tips, insights and perspectives that help people in dynamic problem-solving organizations find better ways to work with each other. The articles are from 2001 through 2012. The book gives concrete, nuts-and-bolts methods for dealing with real-life situations. (PDF, 1263 pages, ) More · Order now
The Questions Not Asked (and other observations about life at work), by Richard Brenner [ebook]
The Questions Not Asked (and other observations about life at work)is a collection of past issues of Point Lookout, a free weekly email newsletter of tips, insights and perspectives that help people in dynamic problem-solving organizations find better ways to work with each other. The articles are from 2009 and 2010. The book gives concrete, nuts-and-bolts methods for dealing with real-life situations. (PDF, 226 pages, ) More · Order now
Things We Believe That Maybe Aren't So True (and other observations about life at work), by Richard Brenner [ebook]
Things We Believe That Maybe Aren't So Trueis a collection of past issues of Point Lookout, a free weekly email newsletter of tips, insights and perspectives that help people in dynamic problem-solving organizations find better ways to work with each other. The articles are from 2007 and 2008. The book gives concrete, nuts-and-bolts methods for dealing with real-life situations. (PDF, 207 pages, ) More · Order now
Loopy Things We Do (and other observations about life at work), by Richard Brenner [ebook]
Loopy Things We Dois a collection of past issues of Point Lookout, a free weekly email newsletter of tips, insights and perspectives that help people in dynamic problem-solving organizations find better ways to work with each other. The articles are from 2005 and 2006. The book gives concrete, nuts-and-bolts methods for dealing with real-life situations. (PDF, 220 pages, ) More · Order now
Why Dogs Wag Their Tails (and other observations about life at work), by Richard Brenner [ebook]
Why Dogs Wag Their Tailsis a collection of past issues of Point Lookout, a free weekly email newsletter of tips, insights and perspectives that help people in dynamic problem-solving organizations find better ways to work with each other. The articles are from 2003 and 2004. The book gives concrete, nuts-and-bolts methods for dealing with real-life situations. (PDF, 236 pages, ) More · Order now
Geese Don't Land on Twigs (and other observations about life at work), by Richard Brenner [ebook]
Geese Don't Land on Twigsis a collection of past issues of Point Lookout, a free weekly email newsletter of tips, insights and perspectives that help people in dynamic problem-solving organizations find better ways to work with each other. The articles are from 2001 and 2002. The book gives concrete, nuts-and-bolts methods for dealing with real-life situations. (PDF, 224 pages, ) More · Order now
Chaco Canyon for Project Managers, by Richard Brenner [ebook]
Chaco Canyon for Project ManagersIf you work in an organization that executes much of its work as projects, your life probably feels like a slow-moving emergency — at least some of the time. When we've been through a long stretch of such chaos, we sometimes feel responsible for it. That is, we feel that we've done something wrong, or failed to anticipate something obvious, or that we lack certain skills or capabilities. Usually, the facts simply do not support these feelings. This e-book gives you a different perspective. (PDF, ) More · Order now
Go For It! Sometimes It's Easier If You Run, by Richard Brenner [ebook]
Go For It: Sometimes It's Easier If You RunSometimes we love the work, but not the job. Go For It! is an ebook that explores daily life at work, when the job can be a burden, but the work is a love. We don't want to leave, because the essence of the work, and its potential for the future, are exactly what we want. But there's trouble — bad boss, bad company, trouble with peers, long commute, unfair compensation, whatever. Thirty essays, each one a quick read, each one thought provoking. Great for changing how you look at things, and getting you moving again. (PDF, ) More · Order now
Where There's Smoke There's Email, by Richard Brenner [ebook]
Where There's Smoke There's EmailHave you ever received a "Tweaking CC?" A tweaking CC is a message sent to you, to bring pressure to bear on a colleague or subordinate. It's usually counterproductive, but it's one of the myriads of ways that email has become the bane of the modern workplace. Would you like to know how to get them to stop? Read Where There's Smoke There's Email. You'll also learn about "flame wars," internal spam, and typing while angry. Sixteen essays, each one a quick read, each one insightful. (PDF, ) More · Order now
Terrific Technical Presentations, by Richard Brenner [hyperbook]
Terrific Technical Presentations!Are your organization's technical presentations dull, overly complex and off target? Organizations today use presentations both to deliver their messages to customers, conferences and trade shows, and to carry out internal development of both product and strategy. Although technical professionals bring technical mastery to these challenges, their presentation skills frequently limit their performance. This hyperbook is packed with tips that show how to create terrific technical presentations. (Stand-alone Web site, ) More · Order now
Comprehensive Package of All Ebooks and Tips Books [package]
Comprehensive collection of all e-books and e-bookletsThis comprehensive package, including all the ebooks listed here authored by Rick Brenner combines convenience and value. Download a single file, unzip it, and you have them all! (ZIPped PDFs, USD 161.95, a savings of over 71% compared to the price of all items purchased separately) More · Order now
Managing Global and Distributed Teams: Training Pack [slide set, script and tips booklet]
Training pack for Virtual and Global TeamsThis package is designed for in-house training opportunities. For years, your organization has perfected project management, and you got pretty good at it. But nowadays, projects are spread across the country or the globe, and project teams and project managers face new challenges. This training pack is ideal for organizations that have their own internal training resources, and that want to get better at managing global teams. More · Order now
Spreadsheet Models for Managers Hyperbook [hyperbook]
Spreadsheet Models for ManagersIf you build or maintain spreadsheet models or spreadsheet tools, or if you manage people who do, you know about high costs, long delays for simple modifications, and above all, errors. If you've had enough of all that tedium and labor, order this course. It's based on a course I conceived and taught at the Harvard Extension School from 1993 to 2014. Dozens of worked problems and detailed step-by-step examples. Order this course in on-line format (one month for , or three months for ) or downloadable for . More · Order now
Add-Ins for business modeling [tool set] [ebook]
Spreadsheet Models for ManagersIf you use spreadsheets to model businesses or business processes, here are two add-ins that will change your life. From Spreadsheet Models for Managers. More · Order now

From Lenny Laskowski

By a special arrangement, I can now offer you many of the e-booklets and e-books of Lenny Laskowski, a colleague and an international professional speaker. Lenny writes about speaking and offers a wide range of helpful books and booklets for people who speak, either as a part of their jobs or as professional speakers.

Audio/Visual Aids: Advantages and Disadvantages, by Lenny Laskowski [ebooklet]
Audio/Visual Aids: Advantages and DisadvantagesVisual aids can make presentations more interesting, more dynamic, and more effective — if you use them right. They can also be distracting, and they can undercut your message. Learn how to use A/V aids more powerfully! (PDF, ) More · Order now
How to Deal with a Hostile Audience, by Lenny Laskowski [ebooklet]
How to Deal with a Hostile AudienceExpecting a hostile audience? Want to know what to do? How to prepare? Learn how to redirect tense situations into more constructive directions. This is a must-read! (PDF, ) More · Order now
Remembering Material: Four Methods of Delivering a Speech, by Lenny Laskowski [ebooklet]
Remembering Material: Four Methods of Delivering a SpeechEver forget what you intended to say? Ever phrase things awkwardly or leave out important points? This booklet helps you select a method for remembering your presentation and gives you tips for making that method work effectively for you. (PDF, ) More · Order now
How to Prepare a Speech, by Lenny Laskowski [ebooklet]
How to Prepare a SpeechYou're preparing a presentation. You wonder: Is my material good enough? Is it organized well? Do I need jokes? What should I do if I get nervous? And on and on. How can you prepare — and deliver — a rock-solid, knock 'em dead presentation? Learn how! (PDF, ) More · Order now
How to Prepare and Deliver a Great Team Presentation, by Lenny Laskowski [ebooklet]
How to Prepare and Deliver a Great Team PresentationTeam presentations, too often, are just one slip-up shy of disorganized disasters. Lenny Laskowski shows you how to plan, organize, stage and deliver your team presentation. (PDF, ) More · Order now
Techniques to Handle Nervousness, by Lenny Laskowski [ebooklet]
Techniques to Handle NervousnessSo what can speakers and presenters do about nervousness? Lenny Laskowski has the answers — physical techniques, mental exercises and even a new frame of mind. (PDF, ) More · Order now
How to Spot a Troubled Project Before the Trouble StartsLearn how to spot troubled projects before they get out of control.
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Terrific Technical Presentations!Audiences at technical presentations, more than most, are at risk of death by dullness. Spare your audiences! Captivate them. Create and deliver technical presentations with elegance, power and suspense.
Exchange your "personal trade secrets" — the tips, tricks and techniques that make you an ace — with other aces, anonymously. Visit the Library of Personal Trade Secrets.
101 Tips for Effective MeetingsLearn how to make meetings more productive — and more rare.
If your teams don't yet consistently achieve state-of-the-art teamwork, check out this catalog. Help is just a few clicks away!
Ebooks, booklets and tip books on project management, conflict, writing email, effective meetings and more.