March 18, 2009	Volume 9, Issue 11
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Pet Peeves About Work

by Rick Brenner

Everybody has pet peeves about work. Here's a collection drawn from my own life, the lives of others, and my vivid imagination.

hate:

• …that when you fall asleep on your keyboard, your face gets quilted.
• …that my keyboard isn't drool-proof.
• …that I can no longer see what's going on behind me because my new monitor has a no-glare screen.
• …that there isn't any part of my monitor to clip my bicycle mirror to, and people laugh at me when I wear my helmet at work.
• 

  A speakerphone of a type in common use for teleconferences. Some speakerphones, and some telephone connections, are half-duplex. That is, they permit transmission in only one direction at a time. Half-duplex facilities usually work just fine, but when someone is speaking, and one of the listeners wants to interrupt, the connection prohibits the interruption. Conversations over such connections are extremely frustrating.
  …that the woman from QA always interrupts me whenever I'm interrupting her.
• …speakerphones that won't let you interrupt while someone at the other end is talking.
• …that Windows crashes so often.
• …that Windows doesn't crash often enough to be a reliable excuse for anything.
• …that when you set the cell phones they give us on vibrate, you can still hear them.
• …that my boss gives me bad advice that I have to follow.
• …that when I follow my boss's bad advice and the thing implodes, it's my fault.
• …that when someone calls me on a bad cell phone connection from under the airport public address system, I have to make up both ends of the conversation.
• …that to tell whether the sun is shining I have to badge out.
• …that nobody knows what business casual really means.
• …that meetings start and end on the hour, with no time in between, so all our meetings start late.
• …that I get more email than I can possibly read. If anyone really wants to reach me, they text me.
• I hate that nobody knows
  what business casual
  really means…that I get more text messages that I can possibly read. If anyone really wants to reach me, they call me.
• …that I get more voicemail than I can possibly listen to. If anyone really wants to reach me, they send me email.
• …when they change a procedure nobody ever actually followed to some new, more complicated procedure that nobody will ever actually follow.
• …when people CC me so I'll know that one of my direct reports screwed up again. Do they think I don't already know?
• …when my boss tells me what she firmly believes, then asks for my honest opinion.
• …that our whiteboard markers are always dry. I think they must come that way out of the box.
• …when someone puts me on speaker and it's just us on the call, I know they're doing something with their hands but I can't imagine what.
• …when I have to drop the 17 things I'm doing to get training in managing multiple tasks.
• …when a drop dead showstopper problem that I've been busting my tail to resolve for three weeks is suddenly reclassified as non-critical just after I fix it.

I'm sure you have some pet peeves of your own. Don't send them to me. I hate that. (just kidding)  Top    Next Issue

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When we talk, listen, send or read emails, read or write memos, or when we leave or listen to voice mail messages, we're communicating person-to-person. And whenever we communicate person-to-person, we risk being misunderstood, offending others, feeling hurt, and being confused. There are so many ways for things to go wrong that we could never learn how to fix all the problems. A more effective approach avoids problems altogether, or at least minimizes their occurrence. In this very interactive program you'll learn a model of inter-personal communications that can help you stay out of the ditch. In those moments of intense involvement, when we're most likely to slip, you'll have a new tool to use to keep things constructive. Read more about this program. Here are some upcoming dates for this program:

• Download to
  your calendarDes Moines, IA: February 16, Breakfast Meeting, Central Iowa Chapter of The Project Management Institute. Register now.
   
• Download to
  your calendarDes Moines, IA: February 16, Lunch Meeting, Central Iowa Chapter of The Project Management Institute. Register now.
   
• Houston, Texas: May 8, Monthly Meeting, Houston Chapter of the Project Management Institute.
   
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• Download to
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• Columbia, Missouri: May 17, Full-Day Workshop, Mid Missouri Chapter of the Project Management Institute.
   

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• Rochester, New York: May 24, Professional Development Day, Rochester Chapter of the Project Management Institute.