October 13, 2004	Volume 4, Issue 41
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Personal Trade Secrets

by Rick Brenner

Do you have some little secret tricks you use that make you and your team more effective? Do you wish you could know what secret tricks others have? Here's a way to share your secrets without risk.

"Well, we're in deep, deep yogurt now — without a spoon," Trish said, smiling grimly. With tremendous effort, Brad stifled a laugh, because he had just sipped some coffee, and a laugh would have made a significant and painful mess.

He swallowed, and then pleaded, "Not while I'm drinking coffee, OK? Seriously, what on earth are we going to do now? Even with this emergency I bet we can't get a conference room till Wednesday."

"No problem," said Trish, smiling. "We already have one."

Brad grinned. "You devil."

Trish had violated company policy by reserving a room without first scheduling a meeting. It was a little trick she had learned from having been down this road before.

In whatever role you play, you have and use "personal trade secrets." For instance, if you travel by air to make a presentation, you might carry with you a backup copy of the presentation on a flash drive, in addition to the one on your laptop, in case your laptop dies. Or maybe you call ahead to a pal in Purchasing and ask for help in filling out a req, to make sure it goes through on greased rails.

These personal trade secrets make you more effective. They help your teams perform at higher levels, and they make your company more competitive.

We all use little tricks
to make things happen.
Some are common, and
some are uniquely yours.Look around you. The people who sit around the table with you in those endless meetings also have secret tricks. Everyone has them, and you'll probably never find out what they are, because personal trade secrets remain secret for some good reasons:

Job security

Many of us feel that if we revealed our secret tricks, we might be less valuable to the company, because then we could be replaced more easily.

Maybe, but think back. You'll probably find that your secret tricks have evolved over time. They tend to have a short shelf life.

Competition

Some of us fear that if others knew our secret tricks, they might out-compete us for status or promotion.

Perhaps, but your competitors will soon figure out secrets of their own, and some of those will be the same as yours. Your secret tricks might be invisible, but they aren't secrets for long.

Policy violations

Sometimes our secret tricks conflict with company policy. Revealing them could be dangerous.

This is truly tragic, because it prevents the company from understanding the true costs of those policies.

What if somehow we could share our personal trade secrets without these risks? If you knew some of the personal trade secrets of your peers, chances are excellent that you would adopt some of them yourself, and everyone would benefit.

Well, now you can. Contribute your personal trade secrets anonymously to a Library of Personal Trade Secrets, where you'll be able to read what others have contributed, too. It will be our little secret.  Top    Next Issue

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More articles on Personal, Team, and Organizational Effectiveness:

The Shape of the Table

Not only was the meeting running over, but it now seemed that the entire far end of the table was having its own meeting. Why are some meetings like this?

The Hypothetical Trap

Politicians know that answering hypothetical questions is dangerous, but it's equally dangerous for managers and project managers to answer them in the project context. What's the problem? Why should you be careful of the "What If?"

Let's Revise Our Rituals

Throughout the workday, we interact with each other on many levels. Some exchanges are so common and ritualized that we're no longer aware of them. If we revise these rituals slightly, we can add some zing to our lives.

Four Popular Ways to Mismanage Layoffs: Part II

Staff reduction is needed when expenses overtake revenue. But when layoffs are misused, or used too late, they can harm the organization more than they help. Here's Part II of an exploration of four common patterns of mismanagement, and some suggestions for those managers and other employees who recognize the patterns in their own companies.

Discussion Distractions: Part I

Meetings could be far more productive, if only we could learn to recognize and prevent the distractions that lead us off topic and into the woods. Here is Part I of a small catalog of distractions frequently seen in meetings.

See also Personal, Team, and Organizational Effectiveness for more related articles.

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