The Slippery Slope That Isn't

Jim felt the team converging on a decision — from his perspective, not a good decision. So he offered, "We're getting lots of complaints about this. I think we should fix it in this release." Beth was unmoved. "OK, customers are complaining, but they complain about everything. If we add these fixes just because of a few complaints, we'll have to add the whole B list, and we'll never ship."

Jim had been "slippery-sloped." To use the rhetorical trick called the slippery slope, you exaggerate your opponent's argument and claim that conceding your opponent's point means accepting the exaggerated form as well. You usually prevail because the exaggerated form is scary — so scary that observers rarely notice that you haven't justified the exaggerated form.

Nobody noticed that Beth hadn't justified her claim that they would have to add the entire B list. She glided over it, nobody questioned her, and Jim's proposal was rejected.

When a problem-solving team is slippery-sloped, it's misled, and it risks failing to find a solution. It mistakenly concludes that accepting one point requires that it accept that point's exaggerated form, and so it rejects the original point. What can you do to reduce your team's vulnerability to this trick?

First, educate people in advance. Don't introduce the slippery-slope concept during a slippery-slope incident. A team in the midst of heated debate doesn't want to take time out to learn rhetorical techniques. Moreover, someone will have just used the tactic, and your attempt to educate might look like a personal attack. Instead, at a meeting when no serious debate is expected, explain the slippery-slope tactic, and the damage it does. For a little humor, use examples from Meet the Press or the Congressional Record.

Slippery-sloping
works because
the exaggerated claim
is so scaryOnce everyone knows about the tactic, it's much less effective, and it's less likely to be used. If it does appear, call time out and let people know what you feel you saw. Have an open discussion, and if all agree that it really was a slippery-slope tactic, you can investigate the implicit connection between the original claim and its exaggerated form. The connection might be real, and if you all agree that it is, then you can resume the debate. Otherwise, you can go back to the unextended form and start to build on that as a solution. This works best if the person who calls time out is an observer of the debate, rather than the one who was slippery-sloped.

Once everyone understands that slippery-sloping is taboo, they'll wonder "If slippery-sloping is taboo now, won't all my sneaky tactics be taboo soon?" And of course, it's true. You'll be on the slippery slope toward treating each other with dignity and respect — not a bad slope to be on.  Top    Next Issue

For far more than you ever wanted to know about slippery-slope argumentation, see M.J. Rizzo, "The Camel's Nose Is in the Tent: Rules, Theories, and Slippery Slopes."

Are you fed up with tense, explosive meetings? Are you or a colleague the target of a bully? Destructive conflict can ruin organizations. But if we believe that all conflict is destructive, and that we can somehow eliminate conflict, or that conflict is an enemy of productivity, then we're in conflict with Conflict itself. Read 101 Tips for Managing Conflict to learn how to make peace with conflict and make it an organizational asset. Order Now!

Your comments are welcome

About Point Lookout

Thank you for reading this article. I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend.

Point Lookout is a free weekly email newsletter. Browse the archive of past issues. Subscribe for free.

Support Point Lookout by joining the Friends of Point Lookout, as an individual or as an organization.

Do you face a complex interpersonal situation? Send it in, anonymously if you like, and I'll give you my two cents.

Related articles

More articles on Emotions at Work:

Why Dogs Wag Their Tails

If you've ever known a particular dog at all well, you've probably been amazed at how easy it is to guess a dog's mood, even though dogs can't speak. Perhaps what's more amazing is that it's so difficult to guess a person's mood, even though humans can speak.

Decision-Making and the Straw Man

In project work, we often make decisions with incomplete information. Sometimes we narrow the options to a few, examine their strengths and risks, and make a choice. In our deliberations, some advocates use a technique called the Straw Man fallacy. It threatens the soundness of the decision, and its use is very common.

Are You Micromanaging Yourself?

Feeling distrusted and undervalued, we often attribute the problem to the behavior of others — to the micromanager who might be mistreating us. We tend not to examine our own contributions to the difficulty. Are you micromanaging yourself?

Totally at Home

Getting home from work is far more than a question of transportation. What can we do to come home totally — to move not only our bodies, but our minds and our spirits from work to home?

Hurtful Clichés: I

Much of our day-to-day conversation consists of harmless clichés: "How goes it?" or "Nice to meet you." Some other clichés aren't harmless, but they're so common that we use them without thinking. Maybe it's time for some thought.

See also Emotions at Work, Effective Communication at Work, Critical Thinking at Work and Rhetorical Fallacies for more related articles.

Forthcoming issues of Point Lookout

Coming June 28: Tackling Hard Problems: I

Hard problems need not be big problems. Even when they're small, they can halt progress on any project. Here's Part I of an approach to working on hard problems by breaking them down into smaller steps. Available here and by RSS on June 28.

And on July 5: Tackling Hard Problems: II

In this Part II of our look at solving hard problems, we continue developing properties of the solution, and look at how we get from the beginning to the end. Available here and by RSS on July 5.

Coaching services

I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrencmpodiRMNsmGGmqhner@ChaccyNeNEDncqbrYCFgoCanyon.com or (617) 491-6289, or toll-free in the continental US at (866) 378-5470.

Get the ebook!

Past issues of Point Lookout are available in six ebooks:

• Get 2001-2 in Geese Don't Land on Twigs (PDF, USD 11.95)
• Get 2003-4 in Why Dogs Wag (PDF, USD 11.95)
• Get 2005-6 in Loopy Things We Do (PDF, USD 11.95)
• Get 2007-8 in Things We Believe That Maybe Aren't So True (PDF, USD 11.95)
• Get 2009-10 in The Questions Not Asked (PDF, USD 11.95)
• Get all of the first twelve years (2001-2012) in The Collected Issues of Point Lookout (PDF, USD 28.99)

Are you a writer, editor or publisher on deadline? Are you looking for an article that will get people talking and get compliments flying your way? You can have 500 words in your inbox in one hour. License any article from this Web site. More info

Public seminars

The Power Affect: How We Express Our Personal Power

Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program. Here are some upcoming dates for this program:

• Wherever you are: it's a Webinar: 12:00 PM June 29 (Eastern Time), Monthly Webinar, Technobility Webinar Series. Register now.
   
• Wherever you are: it's a Webinar: 6:00 PM June 29 (Eastern Time), Monthly Webinar, Technobility Webinar Series. Register now.
   

Creating High Performance Virtual Teams

Many people experience virtual teams as awkward, slow, and sometimes frustrating. Even when most team members hail from the same nation or culture, and even when they all speak the same language, geographic dispersion or the presence of employees from multiple enterprises is often enough to exclude all possibility of high performance. The problem is that we lead, manage, and support virtual teams in ways that are too much like the way we lead, manage, and support co-located teams. In this program, Rick Brenner shows you how to change your approach to leading, managing, and supporting virtual teams to achieve high performance using Simons' Four Spans model of high performance. Read more about this program. Here's an upcoming date for this program:

• Baci Grill, 134 Berlin Road, Berlin, CT 06416: September 19, Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
   

The Race to the South Pole: Ten Lessons for Project Managers

On 14 December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough, but to organizational leaders, business analysts, project sponsors, and project managers, the story is fascinating. Lessons abound. Read more about this program. Here's an upcoming date for this program:

• CTCPA, 716 Brook Street, Rocky Hill, CT 06067: September 20, Full-day Workshop, Southern New England Chapter of the Project Management Institute. Register now.