July 7, 2010	Volume 10, Issue 27
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Seven Ways to Get Nowhere

by Rick Brenner

Ever have the feeling that you're getting nowhere? You have the sense of movement, but you're making no real progress towards the goal. How does this happen? What can you do about it?

ometimes we work hard to achieve a goal, but measurable progress remains elusive. We sense movement, but we aren't making progress. It can happen in any organizational effort — projects, new product development, research, process improvement, organizational change — anything. And it can happen in Life — career advancement, weight loss, pursuing a dream.

When this happens, what can we do? Here are seven popular ways to get nowhere and what can be done about them.

Irrelevant effort

The work itself isn't relevant to progress. Perhaps it's progress-neutral, or it might be progress in a direction unimportant right now (or ever).

Review what you're doing. Exactly how does it move you towards the goal?

Self-canceling effort

The work underway might have both positive and negative effects that cancel each other out. An example: digging a hole but failing to throw the extracted dirt out of the hole.

Are you doing anything that erodes the value of the overall effort?

Misleading measurement

The method of measuring progress might be faulty. It registers no progress, but progress is actually real.

How do you measure progress? Why do you believe that there's a connection between progress and whatever you measure?

Running in circles

Even though each bit of effort moves you forward, you eventually revisit wherever you are. A form even more difficult to detect is like Brownian motion — you rarely (or never) revisit any one spot but the average position doesn't change.

What's the evidence that the work underway actually produces steady advancement?

Missing pieces

The work requires Unity of purpose requires
investment. Announcements,
memos and orations alone
cannot achieve it.infrastructure that you don't yet have in place. Consequently, the progress you do make is periodically erased. Bailing out a leaky rowboat without first addressing the leaks is a good example.

Is there anything you could have done earlier that would have made what you're doing now any easier? Is it too late to go back and do it?

Saboteurs

Someone or some people are actively working against progress — political foes, disgruntled team members, or even yourself. Maybe you're aware of this, or perhaps some of it is outside your awareness, becoming visible only episodically.

Have you talked with those involved in this conflict? If not, what would happen if you brought the issue into the open? Could it possibly be worse than what's happening now?

Disunity of purpose

Here the different elements of the group (or the different parts of your Self) are all working steadily and making good progress, but they do so in different directions with different goals in mind. In some situations, this disunity becomes clear only after a revealing incident.

Unity of purpose requires investment. Announcements, memos, and orations alone cannot achieve it. Unity of purpose follows only from extensive mutual communication.

I'm certain there are many more ways to get nowhere. I'm equally certain that mastering just this much would be progress.  Top    Next Issue

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See also Personal, Team, and Organizational Effectiveness and Project Management for more related articles.

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Person-to-Person Communication for Project Managers

When we talk, listen, send or read emails, read or write memos, or when we leave or listen to voice mail messages, we're communicating person-to-person. And whenever we communicate person-to-person, we risk being misunderstood, offending others, feeling hurt, and being confused. There are so many ways for things to go wrong that we could never learn how to fix all the problems. A more effective approach avoids problems altogether, or at least minimizes their occurrence. In this very interactive program you'll learn a model of inter-personal communications that can help you stay out of the ditch. In those moments of intense involvement, when we're most likely to slip, you'll have a new tool to use to keep things constructive. Read more about this program. Here are some upcoming dates for this program:

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  your calendarThe Hotel Fort Des Moines, 1000 Walnut Street, Des Moines, Iowa 50309: February 16, Lunch Meeting, Central Iowa Chapter of The Project Management Institute. Register now.
   
• Houston, Texas: May 8, Monthly Meeting, Houston Chapter of the Project Management Institute.
   
• Houston, Texas: May 9, Monthly Meeting, Houston Chapter of the Project Management Institute.
   

The Race to the South Pole: The Power of Agile Development

On 14 December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough. Lessons abound. Among the more important lessons are those that demonstrate the power of the agile approach to project management and product development. Read more about this program. Here's an upcoming date for this program:

• Download to
  your calendarSt. George Banquet Hall, Kitchener, Ontario: March 6, Dinner Meeting, Canada's Technology Triangle Chapter of the Project Management Institute. Register now.
   

Human-Centered Risk Management

Most of us can assess technological risks, but risks related to human behavior tend to resist our best efforts. This session provides a framework for evaluating risks related to the behavior of individuals, teams, organizations and people generally. Human-centered risk differs from technological or market risk, because objective evaluation requires acknowledging personal and organizational limitations and failures. Since some of those limitations and failures might apply to the people assessing the risks, or to their superiors, there's a tendency to deny them or to explain them away. Our approach examines capability, organization, context, risk mitigation, and workplace politics. It has tools for guiding the assessment and management of human-centered risk, and we show how to extend these tools to suit your situation. You'll learn how to identify sources of risk in human behavior; recognize systemic and individual barriers to acknowledging risk; assess the effects of organizational turbulence; determine the risk associated with inappropriate internal risk transfer; estimate the effects of team dysfunction, toxic conflict and turnover; and measure the impact of workplace politics. Read more about this program. Here's an upcoming date for this program:

• Download to
  your calendarMITRE, in Bedford, Massachusetts: March 20, Monthly Meeting, Boston SPIN. Register now.
   

The Race to the South Pole: Ten Lessons for Project Managers

On 14 December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough, but to project managers, the story is fascinating. Lessons abound. Read more about this program. Here's an upcoming date for this program:

• Columbia, Missouri: May 17, Full-Day Workshop, Mid Missouri Chapter of the Project Management Institute.
   

Project Management in Fluid Environments

Most people now work in environments that can best be characterized as fluid, because they're subject to continual change. We never know what's coming next. In such environments, managing — teams, projects, groups, departments, or the enterprise — often entails moving from surprise to surprise while somehow staying almost on track. It's a nerve-wracking existence. This program provides numerous tools that help project managers who work in fluid environments. Read more about this program. Here's an upcoming date for this program:

• Columbia, Missouri: May 17, Monthly Meeting, Mid Missouri Chapter of the Project Management Institute.
   

The Politics of Meetings for People Who Hate Politics

There's a lot more to running an effective meeting than having the right room, the right equipment, and the right people. With meetings, the whole really is more than the sum of its parts. How the parts interact with each other and with external elements is as important as the parts themselves. And those interactions are the essence of politics for meetings. This program explores techniques for leading meetings that are based on understanding political interactions, and using that knowledge effectively to meet organizational goals. Read more about this program. Here's an upcoming date for this program:

• Rochester, New York: May 24, Professional Development Day, Rochester Chapter of the Project Management Institute.