Designing meeting agendas can be tricky business. Considerations include logical flow, partial attendance by those with conflicting commitments, time zone differences, and the politics of the pecking order, among other factors. Recent advances in psychology [Baumeister 2011] are suggesting additional constraints — ego depletion and decision fatigue.
Ego depletion is the idea that we have limited energy available for regulating our own behavior, until we rest and recover. Numerous experiments have produced results consistent with this hypothesis. Closely related is the idea of decision fatigue. People seem to have limited energy available for the kinds of complex trade-offs associated with difficult decisions.
These two phenomena affect meetings in different ways, though they are closely related and often overlapping.
Ego depletion manifests itself when we tire of exerting self-control, as when we stifle expressions of anger or frustration, or when we try to conform to social expectations despite how we really feel. It degrades our ability to control ourselves.
Ego depletion is a risk whenever meeting agendas have the more heated debates at the end of the meeting. (I call such agendas "inverted.") During the meeting, slights, affronts, misunderstandings, and insults are possible. In some meetings, they're likely. Anyone who tries to deal with these incidents by controlling their urges to wring someone else's scrawny little neck, for example, is at elevated risk of ego depletion. By the time we arrive at the last items of an inverted agenda, some people might not have energy enough for self-control. Nasty interactions are more likely. To limit this risk, place at the top of the agenda any debates likely to become heated.
Some meeting chairs actually want some participants to lose control. These chairs might exploit ego depletion to achieve their own devious ends. Beware.
Decision fatigue sets in when we've wrestled with difficult decisions for even a short time, or when we've spent significant time on less-than-critical decisions. Consider the agenda for a meeting in which we rank a series of product defects. Because decision fatigue tends to make us controversy-averse, and because higher severity assignments for defects tend to provoke controversy, defects discussed early in the agenda tend to be classified as more severe.
In meetings In meetings in which we're
allocating enterprise resources,
decision quality degrades
as time goes onin which we're allocating enterprise resources, decision quality also degrades as time goes on. Because increasing resource allocations beyond current resource levels tends to create more controversy, and because decision fatigue makes us controversy-averse, current levels tend to prevail when decision fatigue takes hold. That's one reason why departments seeking significant resource increases tend to do better if they appear near the top of the agenda. Meeting chairs who know about this phenomenon might exploit it. Beware.
Do you spend your days scurrying from meeting to meeting? Do you ever wonder if all these meetings are really necessary? (They aren't) Or whether there isn't some better way to get this work done? (There is) Read 101 Tips for Effective Meetings to learn how to make meetings much more productive and less stressful — and a lot more rare. Order Now!
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More articles on Emotions at Work:
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- Some entries from my personal collection of useful insights.
- Big Egos and Other Misconceptions
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others as having a "big ego." Maybe so. And maybe not. Let's have a closer look.
Forthcoming issues of Point Lookout
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- When we cannot resolve an issue in open debate, we sometimes try to explain the obstinacy of others. The explanations we favor can tell us more about ourselves than they do about others. Available here and by RSS on August 30.
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- The Race to the South Pole: Ten Lessons for Project Managers
- On 14 December 1911, four men led by Roald
Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen
had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished.
As historical drama, why this happened is interesting enough, but to organizational leaders, business
analysts, project sponsors, and project managers, the story is fascinating. Lessons abound. Read
more about this program. Here are some dates for this program:
- The Westin Virginia Beach Town Center, 4535 Commerce Street,
Virginia Beach, VA 23462: September 13,
Monthly Meeting, Hampton Roads Chapter of the Project Management Institute. Register now.
- CTCPA, 716 Brook Street,
Rocky Hill, CT 06067: September 20,
Full-day Workshop, Southern New England Chapter of the Project Management Institute. Register now.
- The Westin Virginia Beach Town Center, 4535 Commerce Street, Virginia Beach, VA 23462: September 13, Monthly Meeting, Hampton Roads Chapter of the Project Management Institute. Register now.
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is often enough to exclude all possibility of high performance. The problem is that we lead, manage,
and support virtual teams in ways that are too much like the way we lead, manage, and support co-located
teams. In this program, Rick Brenner shows you how to change your approach to leading, managing, and
supporting virtual teams to achieve high performance using Simons' Four Spans model of high performance.
Read more about this program. Here's a date for this
- Baci Grill, 134 Berlin
Road, Berlin, CT 06416: September 19,
Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
- Baci Grill, 134 Berlin Road, Berlin, CT 06416: September 19, Monthly Meeting, Southern New England Chapter of the Project Management Institute. Register now.
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