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Writing and Managing Email

Here are links to the previous issues of Point Lookout that touch on Writing and Managing Email. Bookmark this page. Or browse this archive by date. Subscribe now.

Artist's drawing of a pterosaurComing May 21: Learning
What have you learned today? What has enriched you, changed your understanding of the world, or given you a new view of history or the future? Learning something new every day is a worthy goal. Available here and by RSS on May 21.

Damage to the Interstate 10 Twin Bridge across Lake PontchartrainAnd on May 28: Managing Risk Revision
Prudent risk management begins by accepting the possibility that unpleasant events might actually happen. But when organizations try to achieve goals that are a bit out of reach, they're often tempted to stretch resources by revising or denying risks. Here's a tactic for managing risk revision. Available here and by RSS on May 28.

Other topics:

May 4, 2005
Thor's Hammer, Bryce Canyon National Park, Utah, USAEmail Antics: Part IV
Nearly everyone I know complains that email is a real time waster. Yet much of the problem results from our own actions. Here's Part IV of a little catalog of things we do that help waste our time.
April 6, 2005
Electronic MailboxEmail Ethics
Ethics is the system of right and wrong that forms the foundation of civil society. Yet, when a new technology arrives, explicitly extending the ethical code seems necessary — no matter how civil the society. And so it is with email.
January 14, 2004
Spell checkerEmail Antics: Part III
Nearly everyone complains that email is a time waster. Yet much of the problem results from our own actions. Here's Part III of a little catalog of things we do that help waste our time.
December 31, 2003
A pyramidEmail Antics: Part II
Nearly everyone complains that email is a time waster. Yet much of the problem results from our own actions. Here's Part II of a little catalog of things we do that help waste our time.
December 17, 2003
A phoneEmail Antics: Part I
Nearly everyone I know complains that email is a time waster. Yet much of the problem results from our own actions. If you're looking around for some New Year's resolutions to make, here are some ideas, in this Part I of a little catalog of things we do that help waste our time.
July 16, 2003
A stormEmailstorming
Most of us get too much email. Some is spam, but even if we figured out how to eliminate spam, most would still agree that we get too much email. What's happening? And what can we do about it?
September 5, 2001
A bumper stickerEmail Happens
Email is a wonderful medium for some communications, and extremely dangerous for others. What are its limitations? How can we use email safely?
May 23, 2001
A shouting matchAvoid Typing Under the Influence
When we communicate, we can't control how other people interpret our communications. Accidental offense is inevitable, and email is especially likely to produce examples of this problem. What can we do as members of electronic communities when trouble erupts?
February 7, 2001
Hard at WorkThe Tweaking CC
When did you last receive an email message with a "tweaking CC"? Probably yesterday. A tweaking CC is usually a CC to your boss or possibly the entire known universe, designed to create pressure by exposing embarrassing information.

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Richard Brenner
Chaco Canyon Consulting
700 Huron Avenue, Suite 11J
Cambridge MA, 02138

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