June 9, 2010	Volume 10, Issue 23
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Stalking the Elephant in the Room:
Part I

by Rick Brenner

The expression "the elephant in the room" describes the thought that most of us are thinking, and none of us dare discuss. Usually, we believe that in avoidance lies personal safety. But free-ranging elephants present intolerable risks to both the organization and its people.

he elephant in the room is the unstated, unaddressed issue that everyone tiptoes around. A healthy team or group doesn't let elephants wander around for long, because even a baby elephant takes up too much space, and consumes too much of the team's resources. And like real elephants, the older they get, the more expensive is their upkeep.

If we suspect the presence of elephants, we want to hunt them down, and either terminate them or shoo them away, but we must track them first. Here's Part I of a collection of indicators that elephants might be lurking about. This part emphasizes personal interactions and behavior.

You're beyond careful — you're guarded

You take care with what you say and how you say it, but sometimes the care required is so burdensome that entire subjects are off limits.

Important topics are discussible with only a limited set of confidants

You can discuss certain topics with trusted confidants, but with certain others, you can never discuss them — especially those with power.

Keeping silent

In meetings, real or virtual, you keep silent about some topics, or you see someone else keep silent about something you know they know about.

You (or someone else) has asked a sympathetic leader for a private chat

You or someone you know has confided in a sympathetic leader or manager about goings-on you can't discuss with the appropriate manager. The need to seek assistance elsewhere is evidence that something can't be discussed in the appropriate venue.

You've been told directly to stop talking about something

Your boss or a peer has advised you to stop raising a specific issue, "for your own good." Probably you aren't the first person to have received such advice. This advice can be a form of elephant-hiding thicket maintenance.

Too-vigorous elephant denial

You suspect the presence of an elepIf we suspect the presence of
elephants, we want to hunt
them down, but we must
track them firsthant, and you've tried to confirm your suspicion with peers. They vigorously denied the possibility — too vigorously.

Eye-locking

A, B, C, and possibly others, are in conversation. A speaks, and the eyes of B and C lock together, without a word spoken. B and C dare not speak openly, but they feel the need to communicate, by eye, "Are you thinking what I'm thinking?"

Sudden skidding stops or swerves

You're engaged in conversation with another or others, talking quietly together about one elephant or another, when someone passes by or enters the room. Suddenly, halting possibly in mid-word, the speaker makes a quick shift to an innocent topic, giving the passerby the impression that the conversation was about that new topic. Your partners in conversation give no visible sign of recognizing the non sequitur.

In Part II, we'll examine some organizational indicators of elephants in the room. Next in this series   Top    Next Issue

For a discussion of the connection between "the elephant in the room" and confirmation bias, see "Confirmation Bias: Workplace Consequences Part I," Point Lookout for November 23, 2011.

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More articles on Workplace Politics:

Workplace Politics Is Not a Game

We often think about "playing the game" — either with relish or repugnance. Whatever your level of skill or interest, you'll do better if you see workplace politics as it is. It is not a game.

Devious Political Tactics: The False Opportunity

Workplace politics can make any environment dangerous, both to your career and to your health. This excerpt from my little catalog of devious political tactics describes the false opportunity, which appears to be a chance to perform, to contribute, or to make a real difference. It's often something else.

Devious Political Tactics: The Three-Legged Race

The Three-Legged Race is a tactic that some managers use to avoid giving one person new authority. Some of the more cynical among us use it to sabotage projects or even careers. How can you survive a three-legged race?

Plopping

When we offer a contribution to a discussion, and everyone ignores it and moves on, we sometimes feel that our contribution has "plopped." We feel devalued. Rarely is this interpretation correct. What is going on?

When Leaders Fight

Organizations often pretend that feuds between leaders do not exist. But when the two most powerful people in your organization go head-to-head, everyone in the organization suffers. How can you survive a feud between people above you in the org chart?

See also Workplace Politics and Conflict Management for more related articles.

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On 14 December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough. Lessons abound. Among the more important lessons are those that demonstrate the power of the agile approach to project management and product development. Read more about this program. Here's an upcoming date for this program:

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Most of us can assess technological risks, but risks related to human behavior tend to resist our best efforts. This session provides a framework for evaluating risks related to the behavior of individuals, teams, organizations and people generally. Human-centered risk differs from technological or market risk, because objective evaluation requires acknowledging personal and organizational limitations and failures. Since some of those limitations and failures might apply to the people assessing the risks, or to their superiors, there's a tendency to deny them or to explain them away. Our approach examines capability, organization, context, risk mitigation, and workplace politics. It has tools for guiding the assessment and management of human-centered risk, and we show how to extend these tools to suit your situation. You'll learn how to identify sources of risk in human behavior; recognize systemic and individual barriers to acknowledging risk; assess the effects of organizational turbulence; determine the risk associated with inappropriate internal risk transfer; estimate the effects of team dysfunction, toxic conflict and turnover; and measure the impact of workplace politics. Read more about this program. Here's an upcoming date for this program:

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The Race to the South Pole: Ten Lessons for Project Managers

On 14 December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough, but to project managers, the story is fascinating. Lessons abound. Read more about this program. Here's an upcoming date for this program:

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Most people now work in environments that can best be characterized as fluid, because they're subject to continual change. We never know what's coming next. In such environments, managing — teams, projects, groups, departments, or the enterprise — often entails moving from surprise to surprise while somehow staying almost on track. It's a nerve-wracking existence. This program provides numerous tools that help project managers who work in fluid environments. Read more about this program. Here's an upcoming date for this program:

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The Politics of Meetings for People Who Hate Politics

There's a lot more to running an effective meeting than having the right room, the right equipment, and the right people. With meetings, the whole really is more than the sum of its parts. How the parts interact with each other and with external elements is as important as the parts themselves. And those interactions are the essence of politics for meetings. This program explores techniques for leading meetings that are based on understanding political interactions, and using that knowledge effectively to meet organizational goals. Read more about this program. Here's an upcoming date for this program:

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