January 7, 2004	Volume 4, Issue 1
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There Are No Micromanagers

by Rick Brenner

If you're a manager who micromanages, you're probably trying as best you can to help your organization meet its responsibilities. Still, you might feel that people are unhappy — that whatever you're doing isn't working. There is another way.

espite a wide variety of management styles, most managers have two things in common. They're pretty sure they aren't micromanagers, and most have micromanaged somebody sometime.

Some of us know that we micromanage (or don't); others have some doubts. Here are Four Warning Signs of micromanagement:

• When you charter a task, you feel a strong need to specify or approve exactly how it will be done.
• You feel unsure about your understanding of what your people do, but you think you're concealing it pretty well.
• You require status reports far more frequently than you need for constructive intervention.
• You're so busy that delays happen frequently, while people wait for your input or signoff.

You can change only
what you can acceptIf two or more of these indicators fit you, you probably feel that you're coping in the best way you can with the shortcomings of the people you supervise. But if their incompetence is a real factor, do something else — micromanagement isn't the answer. Training, transfer, reassignment or replacement work much better.

Sometimes, simply stepping out of the way works. Usually, if you just let people do their jobs, and let them make some mistakes, you'll be delighted with the results.

If you really want to stop micromanaging, here are six tips to put you on the path to a more peaceful and successful management experience.

Tune in to your own behavior

Becoming aware that you're micromanaging is difficult. Watch for the Four Warning Signs.

Hold a conversation with yourself

You'll be changing your behavior, but you can change only what you acknowledge. Gently, with understanding, tell yourself about your micromanaging.

Choose something different

The only way to change is to change. Promise yourself that you'll do things differently soon, and set a realistic start date.

Tell someone about it

Telling a real person seals the deal. Tell your coach, or tell a close confidant who isn't associated with your position at work. Include your start date and a description of your plans.

Do it

Start managing something small in a new way. When you make a task assignment, tell people the what, and let them work out the how, with help from you only if they ask. Be careful, though, because even if they're complaining about micromanagement, they might be uncomfortable with the change.

Be available to others

When you've made some real progress, look around your organization. Are any of your people micromanaging? How can you guide them in new directions without micromanaging them?

As you carry out this change, take care not to micromanage yourself. Focus not on how you change, but on what you change; not on lapses, but on successes. Remind yourself that there are no micromanagers — there are only managers who micromanage, and they can change. You will be proof of that.  Top    Next Issue

For a survey of tactics for managing pressure, take a look at the series that begins with "Managing Pressure: Communications and Expectations," Point Lookout for December 13, 2006.

For more about micromanagement, see "When Your Boss Is a Micromanager," Point Lookout for December 5, 2001; "Are You Micromanaging Yourself?," Point Lookout for November 24, 2004; "How to Tell If You Work for a Nanomanager," Point Lookout for March 7, 2007; "Reverse Micromanagement," Point Lookout for July 18, 2007; and "Lateral Micromanagement," Point Lookout for September 10, 2008.

John DeMassi

How about an article on the anti-micromanager (the hands-off manager)? I feel at times that I am providing not enough management to my employees. Obviously, the way you have written this article, I could be in denial. Being who I am and knowing my experiences, I will first doubt that thought.

I actually remember times and situations where I was a micromanaging nightmare. I remember how painful it was to force people to do it the way that I would do it and I even had reasons/excuses why it was the right thing to do at that time.

Now, I try to hire people who can run with a set of tasks and not "bother" me unless the sky is falling. I look for technical equals or potential technical equals. I try to steer a course and hope they stay in my wake. I have found that I cannot choreograph the outcome so I try to set the scene and let it happen with a set of bounds. I have found that change is inevitable. My coach/mentor used to say the goal is in cement but the plan is in sand. I use weekly status reports as a mechanism to get the individual to know what they did and to communicate it to me in a very succinct manner. I want three things. What did you do, what will you do next week and what is in your way.

-- jdm

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Is every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics. Order Now!

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More articles on Workplace Politics:

The "What-a-Great-Idea!" Trap

You just made a great suggestion at a meeting, and ended up with responsibility for implementing it. Not at all what you had in mind, but it's a trap you've fallen into before. How can you share your ideas without risk of getting even more work to do?

Devious Political Tactics: The Three-Legged Race

The Three-Legged Race is a tactic that some managers use to avoid giving one person new authority. Some of the more cynical among us use it to sabotage projects or even careers. How can you survive a three-legged race?

Plopping

When we offer a contribution to a discussion, and everyone ignores it and moves on, we sometimes feel that our contribution has "plopped." We feel devalued. Rarely is this interpretation correct. What is going on?

When Power Attends the Meeting

When the boss or supervisor of the chair of a regular meeting "sits in," disruption almost inevitably results, and it's usually invisible to the visitor. Here are some of the risks of sitting in on the meetings of your subordinates.

When Leaders Fight

Organizations often pretend that feuds between leaders do not exist. But when the two most powerful people in your organization go head-to-head, everyone in the organization suffers. How can you survive a feud between people above you in the org chart?

See also Workplace Politics and Managing Your Boss for more related articles.

Coaching services

I offer email and telephone coaching at both corporate and individual rates. Contact me for details at rbrenner@ChacoCanyon.com or (617) 491-6289, or toll-free in the continental US at (866) 378-5470.

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The Race to the South Pole: Ten Lessons for Project Managers

On 14 December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough, but to project managers, the story is fascinating. Lessons abound. Read more about this program. Here are some upcoming dates for this program:

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Organizational Politics for People Who Hate Politics

Have you ever felt powerless to implement an important new idea? Have you ever been "blind-sided" at a meeting? Have you ever lost two good employees because you could find no way to keep them from attacking each other? These are some of the issues of organizational politics. Many of us have become enmeshed in them from time to time, but we've also known some people who seem to be able to engage and prosper. How is that done? We'll inventory the challenges of organizational politics, and provide tools for anticipating and addressing them. The focus of this program is practical — attendees learn concrete techniques for dealing with the problems that arise in workplace politics, while keeping their integrity intact. Read more about this program. Here's an upcoming date for this program:

• Download to
  your calendarOverland Park Convention Center, 6000 College Blvd., Overland Park, KS 66211: October 5, Professional Development Day, Kansas City Chapter of the Project Management Institute. Register now.
   

Managing Virtual Teams for Real Results

Managing global or dispersed teams is challenging — miscommunications, misunderstandings, and interpersonal conflict all thrive in the typical environment of the distributed team. And they're even more common in global teams, because of time-zone offsets and language and cultural differences. We'll inventory the challenges distributed and global teams face, and provide tools for anticipating and addressing them. The focus of this program is practical — attendees will learn concrete techniques for preventing and dealing with the problems that accompany global and distributed teams. Read more about this program. Here's an upcoming date for this program:

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Person-to-Person Communications: Models and Applications

When we talk, listen, send or read emails, read or write memos, or when we leave or listen to voice mail messages, we're communicating person-to-person. And whenever we communicate person-to-person, we risk being misunderstood, offending others, feeling hurt, and being confused. There are so many ways for things to go wrong that we could never learn how to fix all the problems. A more effective approach avoids problems altogether, or at least minimizes their occurrence. In this very interactive program we'll explain — and show you how to use — a model of inter-personal communications that can help you stay out of the ditch. We'll place particular emphasis on a very tricky situation — saying no to power. In those moments of intense involvement, when we're most likely to slip, you'll have a new tool to use to keep things constructive. Read more about this program. Here's an upcoming date for this program:

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  your calendarPortland World Trade Center: October 19, Conference, Pacific Northwest Software Quality Conference.
   

Person-to-Person Communication for Project Managers

When we talk, listen, send or read emails, read or write memos, or when we leave or listen to voice mail messages, we're communicating person-to-person. And whenever we communicate person-to-person, we risk being misunderstood, offending others, feeling hurt, and being confused. There are so many ways for things to go wrong that we could never learn how to fix all the problems. A more effective approach avoids problems altogether, or at least minimizes their occurrence. In this very interactive program you'll learn a model of inter-personal communications that can help you stay out of the ditch. In those moments of intense involvement, when we're most likely to slip, you'll have a new tool to use to keep things constructive. Read more about this program. Here's an upcoming date for this program:

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  your calendarMarist College, 3399 North Road, Poughkeepsie, NY 12601: October 22, Professional Development Day, Hudson Valley Chapter of the Project Management Institute.
   

The Race to the South Pole: Lessons in Risk Management for Leaders

On 14 December 1911, four men led by Roald Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical drama, why this happened is interesting enough. But to organizational leaders and project managers, the story is fascinating. We'll use the history of this event to explore lessons in risk management and its application to organizational efforts. A fascinating and refreshing look at risk management from the vantage point of history. Read more about this program. Here's an upcoming date for this program:

• Download to
  your calendarWherever you are: it's a teleseminar: February 2, 2011, Teleseminar, Computer Aid, Inc. (CAI).
   

The Organizational Politics of Risk Management

Organizational politics presents a risk not often accounted for by risk models. It creates one of the many components of risk management risk — the risk that the risk management process itself is inadequate. Political considerations can lead to risk products that seem acceptable but which are fatally flawed; or worse, the risk products are plainly unserviceable, but everyone chooses not to acknowledge the problem. In this program we'll examine how organizational politics influences risk management, and discuss several measures for mitigating its effects. Read more about this program. Here's an upcoming date for this program:

• Download to
  your calendarWherever you are: it's a teleseminar: September 1, 2011, Teleseminar, Computer Aid, Inc. (CAI).