It's the rare education that includes even one course in workplace politics. Yet for most of us, whatever career we chose, workplace politics is a part of workplace life. Some days we do well. And then there are the other days. What do you do when you face a really difficult political problem? Here's Part I of a little catalog of ten often-useful tactics. See "Ten Tactics for Tough Times: I," Point Lookout for February 1, 2006, for Part II.
- What problem am I solving?
- By the time most of us think about problem solving, we're already deep in, having started solving before we're sure of the problem. If this pattern is familiar, it's probably a good idea to start your thinking by asking "What problem am I solving?" Knowing where you actually are usually helps.
- After you've fully assessed the situation, you can determine what to keep doing, what to start doing, and what to stop doing.
- Is this entirely my problem?
- Sometimes we jump right into solving difficult problems without asking whether they're ours to solve, especially when we feel that the consequences of not solving the problem probably will be ours to deal with.
- Unless all of the consequences affect you, taking on the problem probably is taking on too much. Once you act, you risk gaining ownership of all the consequences, including those that wouldn't have been yours to deal with.
- What happens if I wait?
- We can't be really sure
that what we think
actually will happen
- In most cases, consequences are uncertain. We can't really be sure that what we think will happen actually will happen.
- Often, it's best to wait. Then you can deal with the consequences that are real — and those that are yours.
- Whose problem is this, anyway?
- If you've decided that the problem — or some of it — really isn't yours to solve, consider who might be the true owner or owners of the problem. Sometimes, the true owner is obvious, because they're either contending with you for solving rights, or they've run off and hid. More often, ownership is ambiguous, and determining the true owner becomes the first priority.
- A risk when using this tactic is hastily assuming ownership of the meta-problem — the problem of determining the true owner of the original problem. Step away from problems that aren't yours, and let the true owner of the meta-problem keep ownership of it.
These tactics can help, often by providing relief from the urge to address problems unnecessarily. To use them, though, you have to solve another problem first — you have to remember to use them. And that can be really difficult. We'll deal with that one next time. Top Next Issue
Is every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics. More info
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More articles on Workplace Politics:
- Things We Believe That Maybe Aren't So True
- Maxims and rules make life simpler by eliminating decisions. And they have a price: they sometimes foreclose
options that would have worked better than anything else. Here are some things we believe in maybe a
little too much.
- Extrasensory Deception: II
- In negotiating agreements, the partners who do the drafting have an ethical obligation not to exploit
the advantages of the drafting role. Some drafters don't meet that standard.
- No Tangles
- When we must say "no" to people who have superior organizational power, the message sometimes
fails to get across. The trouble can be in the form of the message, the style of delivery, or elsewhere.
How does this happen?
- How to Deal with Holding Back
- When group members voluntarily restrict their contributions to group efforts, group success is threatened
and high performance becomes impossible. How can we reduce the incidence of holding back?
- Behavioral Indicators of Political Risk
- Avoiding dangerous political interactions is easier if you know what to look for. Among the indicators
of possible trouble are the behaviors of the people around you.
Forthcoming issues of Point Lookout
- Coming April 25: Narcissistic Behavior at Work: VI
- Narcissistic behavior at work distorts decisions, disrupts relationships, and generates toxic conflict. These consequences limit the ability of the organization to achieve its goals. In this part of our series we examine the effects of exploiting others for personal ends. Available here and by RSS on April 25.
- And on May 2: Narcissistic Behavior at Work: VII
- Narcissistic behavior at work prevents trusting relationships from developing. It also disrupts existing relationships, and generates toxic conflict. One class of behaviors that's especially threatening to relationships is disregard for the feelings of others. In this part of our series we examine the effects of that disregard. Available here and by RSS on May 2.
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- The Power Affect: How We Express Our Personal Power
- Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.
Beware any resource that speaks of "winning" at workplace politics or "defeating" it. You can benefit or not, but there is no score-keeping, and it isn't a game.