Devious Political Tactics:
Divide and Conquer, Part II
by Rick Brenner
While most leaders try to achieve organizational unity, some do use divisive tactics to maintain control, or to elevate performance by fostering competition. Here's Part II of a series exploring the risks of these tactics.
As a strategy for dominating a situation, divide-and-conquer has a storied history. In The Art of War, Sun Tzu writes:
…the art of using troops is this: When ten to the enemy's one, surround him; When five times his strength, attack him; If double his strength, divide him…
The application of this strategy in the workplace is widespread. Here are some of the forms divide-and-conquer takes at work. See "Devious Political Tactics: Divide and Conquer, Part I," Point Lookout for July 6, 2005, for more.
- The three-legged race
- Some supervisors assign responsibility jointly to two people who are already at odds. This tactic can be a simple error, or even a misguided attempt to "give them a chance to work things out," but often its purpose is to keep the warriors in conflict, to protect the supervisor. See "Devious Political Tactics: The Three-Legged Race," Point Lookout for October 15, 2003, for more.
- If you really want harmony, work on the difficulty directly, possibly with professional guidance. Worries about your own position are better addressed by working on your own performance. Foster unity, rather than divisiveness, in your team.
- Delaying the decision
- When subordinates contend for the same promotion or for some other desirable assignment, some supervisors delay their decisions, on the theory that competition creates superior performance.
- Although performance might improve before the decision, this tactic can damage relationships permanently. And that could depress performance permanently after the decision — for the winner, for the loser, and for the entire group.
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- One approach to dividing an alliance, or to keeping trouble alive, is to tell lies to one or both parties. Lies — either of omission or commission — can create the impression that one party threatens the other. See "Some Truths About Lies: Part I," Point Lookout for August 4, 2004, for more about lies.
- Disinformation of any kind is very risky, and it's especially risky to its source. After the immediate "benefit" fades, the disinformation can remain, limiting your future options.
- Delegating for conflict
- Delegating authority generally enhances effectiveness, but some managers delegate to create conflict by delegating different responsibilities to two people, in such a way that they must cooperate to succeed. Since neither one is fully responsible, the delegator is free to play one against the other.
- This tactic damages relationships and depresses organizational performance. Costs are high and repairs difficult, because they involve both reorganization and replacing people.
- Maintaining differences
- When managers have promised to retain employees in mergers or acquisitions, keeping organizational elements intact can be a divide-and-conquer tactic. Managers can then systematically discriminate in allocating resources and opportunities. A typical goal might be to drive up voluntary turnover in acquired units.
- Indirect subversion of the promise to retain employees is still subversion. This tactic is unethical, and therefore risky. If the promise to retain was sincere, subverting it could subvert a key strategy of the combination.
Divide-and-conquer might be effective on the battlefield, or when subjugating whole populations. In the workplace, though, it is ethically questionable. Managers who use it risk conquering only themselves. Top Next Issue
The Art of War is an early, comprehensive study of Chinese military strategy, tactics, and history. Sun Tzu is believed to have lived about 2,400 years ago. Numerous editions, with various annotations, are available. Order from Amazon.com
Is every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics. Order Now!
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More articles on Workplace Politics:
- The High Cost of Low Trust: Part I
- We usually think of Trust as one of those soft qualities that we would all like our organizational cultures to have. Yet, truly paying attention to Trust at work is rare, in part, because we don't fully appreciate what distrust really costs. Here are some of the ways we pay for low trust.
- On Organizational Coups d'Etat
- If your boss is truly incompetent, or maybe even evil, organizing a coup d'etat might have crossed your mind. In most cases, it's wise to let it cross on through, all the way. Think of alternative ways out.
- Reverse Micromanagement
- Micromanagement is too familiar to too many of us. Less familiar is inappropriate interference in the reverse direction — in the work of our supervisors or even higher in the chain. Disciplinary action isn't always helpful, especially when some of the causes of reverse micromanagement are organizational.
- Worst Practices
- We hear a lot about best practices, but hardly anybody talks about worst practices. So as a public service, here are some of the best worst practices.
- The End-to-End Cost of Meetings: Part III
- Many complain about attending meetings. Certainly meetings can be maddening affairs, and they also cost way more than most of us appreciate. Understanding how much we spend on meetings might help us get control of them. Here's Part III of a survey of some less-appreciated costs.
See also Workplace Politics, Managing Your Boss and Devious Political Tactics for more related articles.
Forthcoming Issues of Point Lookout
- Coming April 1: Creating Toxic Conflict: Part II
- Some supervisors seem to behave as if part of their job description is creating toxic conflict among their subordinates. It isn't really, of course, but here's a collection of methods bad managers use that make trouble. Available here and by RSS on April 1.
- And on April 8: Why We Don't Care Anymore
- As a consultant and coach I hear about what people hate about their jobs. Here's some of it. It might help you appreciate your job. Available here and by RSS on April 8.
I offer email and telephone coaching at both corporate and individual rates.
Contact Rick for details at rbrenner@ChacoCanyon.com
or (617) 491-6289, or toll-free in the continental US at (866) 378-5470.
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