State-of-the-Art Teamwork
Is Within Your Grasp!

I work with people in problem-solving organizations who make complex products or sophisticated services that need state-of-the-art teamwork, and with organizations that want to achieve high performance by building stronger relationships among their people.

ynamic problem-solving organizations face special problems. In producing products and services for their customers, we must make technology work in new ways, before any of our competitors do. A "dynamic problem-solving organization" produces first-of-a-kind commercial products and services based on technical mastery and state-of-the-art teamwork.

This Web site is way more than a hyperlinked brochure. You'll find hundreds of articles here, packed with valuable content. Keep reading below, or take a quick look right now.

I'm Rick Brenner, principal of Chaco Canyon Consulting. I understand what life is like in problem-solving organizations that depend on teamwork for success. I know what it takes to be successful in a fast-paced, high-pressure environment, and still hang on to your humanity, your integrity, and your sense of humor.

Are You the Target of a Bully?

Are you being bullied at work? Is someone you supervise bullying you? Do you know how to identify bullying behavior? Do you know what to do when you experience bullying?

Workplace bullying is so widespread that a 2010 survey indicated that 35% of workers have experienced bullying firsthand, and that bullying is about four times more prevalent than all other forms of illegal harassment combined. Yet, there are few laws to protect workers from bullies, bullying is not a crime in most jurisdictions, and few employers have specific anti-bullying policies.

101 Tips for Targets of Workplace Bullies is a collection of short tips that help targets formulate effective responses to bullying. You'll learn techniques that cause the bully to find new targets, and guide the organization towards getting control of its bullies. It gives concrete, nuts-and-bolts methods for dealing with real-life situations.

This item is now also available as an ebook at Apple's iTunes Store. Since all my ebooks are available in Acrobat (PDF) format, you've always been able to read them on ebook readers, such as iPad, iPhone, Nook, or Kindle. But this new iTunes version makes use of the special capabilities of modern ebook readers. Check it out!

If you're the target of a bully, you can end the bullying. More · How to Order

Now you can use either PayPal or Google Checkout for anything you order from my store!

You can now use Google Checkout for anything you order from my store. Just select Google Checkout as your payment method and Google will handle your payment for you.

As always, many of my ebooks and courses are available at Google's Checkout online store. All you need is a credit card. Either search for "Chaco Canyon Consulting" at Google Product Search, or look for the Google Checkout symbol here on my Web site. Of course, you can still place your orders through this store, but if you prefer Google Checkout, just click the Google Checkout symbol to make a purchase from this Web site through Google Checkout.

If you prefer, you can now use your PayPal account for any purchase here. Since we're a PayPal Verified seller, you can be assured of a secure and professional purchase process.

And More:

Sign up for my free newsletter

Point Lookout is a free weekly email newsletter of tips, insights and perspectives that help people in dynamic problem-solving organizations find better ways to work with each other. It gives concrete, nuts-and-bolts methods for dealing with real-life situations. Sign up now or check out some sample issues.

Point Lookout for May 16: Handling Heat: Part I

Heated exchanges in meetings are expensive to both the organizational mission and to the careers of the meeting's participants. Preventing them — or dealing with them when they happen — is everyone's job. But what can you do when they persist?

Where you can catch me

Check out public programs where you can catch me live, or publications where my articles appear. More

Join the Library of Personal Trade Secrets

A growing collection of tips, tricks and techniques members use to deal with the hassles of everyday life at work — to thrive and to succeed. Charter membership is free to anyone who contributes a Personal Trade Secret. View some samples

Get personal coaching from Rick

Get the extra boost you need to address sudden, unexpected challenges or opportunities or problems of long-standing — rapidly and effectively. More

Check out Rick's Resources

Ebooks, tips books, email tips, essays, and other resources for people in problem-solving organizations. All designed for people so busy they don't even have time to read the directions on their prescriptions.

Make your next workshop or seminar a hit!

Check out what people say after they attend Rick's events. Download a program catalog, and check out my resources for meeting planners.

Spreadsheet modeling services

Since we use spreadsheets to manage our projects and our enterprises, we should use them as effectively as we can. Check out Spreadsheet Models for Managers. For more about my spreadsheet consulting and training services, visit SpreadsheetAce.com.

Are you a writer, editor or publisher on deadline?

Are you looking for an article that will get people talking and get compliments flying your way? There are more than 200 articles and essays at this Web site, ranging from in length from 500 to 3000 words. You could have one in your inbox in an hour. More info